📢 Citizen Grievance Highlight: Allegations of Misconduct and Threats by Municipal Staff in Prayagraj

This blog post summarizes the concerns raised by a citizen, Indradev Yadav, through multiple grievances filed with the Uttar Pradesh government regarding alleged misconduct and threatening behavior by a staff member of the Prayagraj Municipal Corporation (Nagar Nigam Prayagraj).

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📝 Summary of Grievances

The complaints detail a sequence of events centered on the applicant’s attempts to inquire about transparency and accountability in a past recruitment drive (2007-08) carried out by the Municipal Corporation.

Grievance 1: GOVUP/E/2025/0028334 (Dated 23/03/2025)

• Core Issue: A Municipal Corporation staff member, identified via TrueCaller as “Kamal Kushwaha” (Mobile No. 083037 01316), allegedly called the applicant regarding an earlier grievance (GOVUP/E/2025/0026208 concerning the 2007-08 recruitment).
• Alleged Misconduct: During the call, the staff member is accused of threatening the applicant, questioning their authority to make such inquiries, stating the applicant was “impeding government work,” and warning them to “face dire consequences” if the inquiries continued.
• Applicant’s Stance: The applicant asserts their action is in fulfillment of their Fundamental Duty under Article 51A(h) and (j) of the Constitution, which encourages the spirit of inquiry and striving for excellence in public life to ensure transparency and accountability.
• Status: This case was “Case closed” on 07/04/2025 with the remark: “… महोदय जाँच आख्या सादर सेवा मे प्रेषित है”. The applicant marked themselves as “Not Satisfied” with the resolution, stating the grievance was not resolved and no action was taken.

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Grievance 2: GOVUP/E/2025/0046590 (Dated 05/05/2025)

• Core Issue: This subsequent grievance highlights the arbitrary and inconsistent report submitted by the concerned staff of the Municipal Corporation regarding the threat incident documented in the first grievance.
• Applicant’s Concern: The applicant stresses that such practices (threats and cover-up) are unacceptable in a democracy, demoralize the complainant, and constitute misconduct by public staff (corruption, abuse of power, negligence).
• Demand: The citizen requests that a disciplinary proceeding be initiated against the public staff who misbehaved and threatened them, in accordance with laws like the All-India Services (Conduct) Rules, 1968, and the Bharatiya Nagarik Suraksha Sanhita (BNSS), 2023.
• Status: This grievance is currently marked as “Grievance received” and was forwarded to Shri Arvind Mohan (Joint Secretary), Government of Uttar Pradesh, on 05/05/2025.

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🏛️ Legal and Constitutional Context

The applicant grounds their right to inquire in the Constitution of India:

• Article 51A (Fundamental Duties): Specifically clauses (h) to develop the scientific temper, humanism and the spirit of inquiry and reform and (j) to strive towards excellence in all spheres of individual and collective activity are cited to justify the citizen’s efforts to ensure transparent and accountable governance.
• Misconduct by Public Staff: The applicant correctly points out that misconduct, including abuse of power and negligence, is covered under disciplinary rules for public servants, such as the All-India Services (Conduct) Rules, 1968.

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❓ Pending Issues and Call for Action

The main issues that remain outstanding and require resolution are:

1. Disciplinary Action: Whether a disciplinary proceeding will be initiated against the staff member (Kamal Kushwaha) for the alleged threats and misconduct.
2. Disclosure of Information: Whether the Municipal Corporation will disclose the name, post, and designation of the staff member to the applicant for further action.
3. Transparency in Closure: The applicant’s expressed dissatisfaction with the closure of the initial grievance (GOVUP/E/2025/0028334) suggests a lack of transparent investigation or resolution of the serious allegation of threatening behavior.

The citizen’s request is a critical appeal for the rule of law and the maintenance of ethical conduct within public offices.

📞 Key Contact Information for Follow-up on Grievances

Based on the information provided in the grievances, here is the official contact information for the concerned officer and the relevant grievance redressal systems.

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I. Contact Details for Concerned Officer (Lucknow)

The officer to whom the grievance (GOVUP/E/2025/0046590) has been forwarded is:

Designation	Name	Contact Number	Email Address	Contact Address
Joint Secretary (Chief Minister Office, UP)	Shri Arvind Mohan	0522-2226350	arvind.12574@gov.in	Chief Minister Secretariat, Room No. 321, U.P. Secretariat, Lucknow
Alternate Phone (from UP CMO directory)		0522-2226354

Shri Arvind Mohan is also the Web Information Manager for the Jansunwai – Samadhan Portal, indicating his role in the public grievance system.

II. Uttar Pradesh Grievance Redressal System

The platform used for lodging and tracking the grievance is the official system for the state government.

System	Website	CM Helpline	Email (for the portal)
Jansunwai – Samadhan Portal (UP IGRS)	http://jansunwai.up.nic.in/	1076	jansunwai-up[at]gov[dot]in (Replace [at] and [dot])
Purpose:	To register a new grievance, track the status of existing grievances, send reminders, and give feedback on the resolution.

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III. Prayagraj Municipal Corporation & Local Helpline

For local-level complaints and inquiries related to the Municipal Corporation (Nagar Nigam), the following contacts are relevant, although direct vigilance cell numbers for employee misconduct are not immediately available:

• Prayagraj City Helpline: 1920 (Generally for civic issues like sanitation, streetlights, etc.)
• Prayagraj District Public Grievance: The same Jansunwai Portal and CM Helpline (1076) are used for registering complaints at the district level.
• Prayagraj Municipal Corporation Website: The official website is usually listed as http://www.allahabadmc.gov.in/ (using the old city name).

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➡️ Next Step Recommendation

Given that the current grievance (GOVUP/E/2025/0046590) has been forwarded to Shri Arvind Mohan and the applicant was “Not Satisfied” with the prior case closure, the most effective next step would be to follow up directly by sending a detailed reminder/letter of dissatisfaction to Shri Arvind Mohan via email or contact number referencing both registration numbers: GOVUP/E/2025/0046590 and GOVUP/E/2025/0028334.

Would you like me to draft a template for a follow-up email/reminder to Shri Arvind Mohan?