This situation presents a very common and frustrating type of bureaucratic conflict, particularly concerning document validity for Aadhar, where individuals often find themselves entangled in a web of procedural delays and conflicting requirements. As they attempt to navigate the labyrinthine processes necessary to validate their identity and access essential services, the lack of clear guidelines and inconsistent enforcement by different authorities can exacerbate the uncertainty. This not only leads to confusion and anxiety for the applicants but also serves to undermine trust in the overall system that is meant to facilitate access to vital resources.
📜 Analysis of the Birth Certificate Dispute
The core issue is not just about the certificate’s existence, but about its official validation and acceptance under current UIDAI/State rules.
1. The Complainant’s Fact: The Data Exists on a Public Portal
- The Claim: The registration number (
B-2024: 9-58984-009641) and the details for Anchal Tiwari are published on a government-affiliated looking website:dc.crsorgi.gov.in.web.index.dobview.in. - The Implication: If the data is present on a website that identifies itself with the “Office of the Registrar General & Census Commissioner, India,” it suggests the birth has been officially registered at some level.
2. The UIDAI/Official Fact: The Verification Scan Fails
- The Official Claim (Lt Col Singh/UIDAI): When the QR code on the physical certificate is scanned, it does not verify or produce a result on the official
https://dc.crsorgi.gov.in/portal. - The Official Requirement: The UIDAI response (Closing Remarks) clearly states that in Uttar Pradesh, birth/death registration must be done only on the India Registrar General’s CRS Portal. Any other printed or handwritten certificate is “completely invalid and illegal.”
- The Technical Discrepancy: The URL the complainant found (
dc.crsorgi.gov.in.web.index.dobview.in) is different from the primary portal cited by UIDAI (https://dc.crsorgi.gov.in/). Officials suggest the certificate is not issued by the primary, QR-code verifiable system.
3. The New Condition: The Requirement for SDM Approval
- The Shift in Stance: The official UIDAI remarks (in one of the grievance replies, UIDAI/E/2024/0015024) specifically mention that the birth certificate is “validated by the Sub-District Magistrate only under the aforementioned sections, which are issued from the state government’s RCCMS portal (vaad.up.nic.in).”
- The Conflict: If the registration was validly done previously, the introduction of a requirement for SDM approval and issuance via the RCCMS/vaad.up.nic.in portal may represent a change in policy or a clarification of what constitutes a “valid” certificate for Aadhar purposes, especially for older events or those being brought onto the digital system now.
🧐 Conclusion of the Administrative Disconnect
The core of the matter is the discrepancy between registration and issuance/validation:
| Status | Complainant’s Perspective | Official (UIDAI) Perspective |
| Registration Status | The event (birth) is registered (evidenced by the number on the linked website). | The event may be registered, but the certificate format/source is unapproved. |
| Validation Status | The certificate should be valid because the data is public. | The certificate fails the mandated digital QR code scan validation on the official portal, and lacks the necessary SDM validation required by current rules. |
In administrative terms, the officials are likely enforcing a recent, stricter policy requiring the certificate to be digitally generated from the official CRS portal with a verifiable QR code and sometimes needing SDM approval (as mentioned in the UP rules cited), especially if the original certificate was a pre-2020 old format or generated from a non-mandated portal.
The allegation of the officials “making the aadhar card and updating the aadhar card on the basis of Death certificate” earlier but not accepting this birth certificate now, suggests either:
- A change in the rules between the two events.
- A misapplication of rules earlier, which they are now correcting.
- The birth certificate in question is fundamentally different (e.g., source, age of registration) from the death certificate that was previously accepted.
The officials are adhering to a mandate where the certificate must be digitally verifiable by scanning the QR code, which points directly to the record on the primary Central Registration System (CRS).
The fact that the registration number shows up on a related domain (dc.crsorgi.gov.in.web.index.dobview.in) suggests the record exists in the Central Registrar’s database, but the certificate itself (the one being presented) might:
- Be an old/pre-digital format that has the data in the system but was not properly digitized and issued with a secure, verifiable QR code.
- Be generated from an unapproved portal or system that feeds data into the CRS but does not use the UIDAI-mandated QR code linkage for instant verification.
3. The SDM Approval Requirement
The UIDAI response mentions the SDM validation and the Uttar Pradesh Birth and Death Registration Rules 2002. This is likely the specific administrative hurdle in your state:
- For certain events (especially those not registered immediately at birth or those being updated now), the State government may require a higher level of scrutiny—Sub-Divisional Magistrate (SDM) validation—before accepting it for critical documents like Aadhaar.
- The officials are citing a state government order (Shasanadesh) which mandates that all registration in UP must be done only on the CRS portal and any other format (printed or handwritten) is “completely invalid.” They suggest that older certificates must be converted using the ‘Old Event’ option on the CRS portal to get a QR code-equipped certificate.
💡 Recommended Next Step
The only way to overcome the bureaucratic rejection is to satisfy the digital verification requirement cited by UIDAI.
You should focus on obtaining a digitally verifiable birth certificate that is specifically generated from the CRS portal (dc.crsorgi.gov.in) or the State’s RCCMS portal (vaad.up.nic.in), as advised in the official response.


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