Citizen Unable to File RTI, Questions Haryana’s Compliance with Supreme Court’s Digitalization Order
An RTI applicant, Yogi M. P. Singh, has raised serious concerns; specifically, he has been unable to register an application on the Government of Haryana’s portal due to a technical failure that has persisted for an extended period.
This ongoing issue reflects poorly on the robustness of the digital infrastructure designed to facilitate transparency and accountability within the governmental framework.
Consequently, this incident has prompted him to question the state’s delay in complying with an Order of Apex Court, which was explicitly aimed at streamlining and enhancing the efficiency of public services.
Notably, the directive is to digitalize the process for filing second appeals under the Right to Information (RTI) Act, 2005.
The aim of this digital transformation is to ensure that citizens have unfettered access to important information and can hold the government accountable, which further underscores the urgency of addressing the technical hiccups that hinder the application process.
The Initial Problem: OTP Failure Halts Registration
On December 16, 2024, Mr. Singh tried to file an RTI application through the Haryana government’s online portal, hoping to obtain crucial information regarding public services.
Despite his persistent efforts, he could not proceed because the system never sent the One-Time Password (OTP) required for registration to his mobile number, 7379105911.
Frustrated by this technical glitch, he reached out to the helpline provided on the portal, seeking assistance to troubleshoot the issue, but unfortunately, the response was delayed, leaving him anxious about the urgency of his request.
With deadlines approaching, Mr. Singh felt helpless as he navigated the maze of digital bureaucracy, determined to ensure his application was submitted in time to receive the information he needed.
In an email addressed to the Chief Information Commissioner of Haryana (cic@hry.nic.in) and the Chief Minister of Haryana (cmharyana@nic.in), Mr. Singh expressed his suspicion. Specifically, he believes that such technical issues are “wicked techniques adopted by the corrupt staff; consequently, they aim to deprive the information seekers from seeking information.” This indicates a disregard for orders issued by higher courts.
Broader Issue: Enquiry into Supreme Court Order Compliance
The core of Mr. Singh’s intended RTI application is an enquiry into the implementation of a Supreme Court order. This pivotal order, dated October 09, 2023, was passed by a bench comprising notable Justices, including CJI Dr. Dhananjaya Y. Chandrachud, who emphasized the importance of transparency and accessibility in legal proceedings.
The directive mandated that all State Information Commissions (SICs) must digitalize the processes for inviting second appeals, ensuring that this transition aligns with the necessary protocols established by previous orders from the Apex Court. Such digitalization is not merely a procedural formality; it aims to enhance the efficiency of the process, making it more accessible for citizens who may wish to seek redress.
Furthermore, the process should also facilitate hybrid hearings by December 31, 2023, thereby allowing for a blend of in-person and virtual participation, which reflects a progressive move towards adapting traditional legal frameworks to meet contemporary needs and to accommodate a wider audience while upholding the justice system’s integrity.
The applicant highlights that, consequently, all state governments were directed to cooperate and, in addition, provide necessary funds. Furthermore, these funds are crucial for SICs to establish the required infrastructure.
Information Sought by the Applicant
Under Article 51A of the Constitution, which emphasizes the fundamental duties of citizens to contribute to the progress of the nation, Mr. Singh seeks the following detailed information regarding the digitalization of the second appeal process:
he is particularly interested in understanding the current status of the implementation,
any challenges that have been encountered during the transition to a digital framework,
and the measures being taken to ensure transparency and efficiency in handling appeals,
as well as the expected timelines for full digital integration and access for all relevant stakeholders.
- What initiatives has the State Information Commission taken to comply with the Supreme Court’s order?
- What proposals, if any, has the state government made to digitalize the process?
- What proposals, if any, has the central government made to digitize the process in the state of Uttar Pradesh?
- What difficulties does the State Information Commission face in implementing digitalization, and consequently, what are the reasons for the delay?
- Additionally, provide details of funds provided by the central government for the compliance of the Supreme Court order.
- Additionally, provide details of funds provided by the Government of Haryana for the compliance of the Supreme Court order.
A Plea for Accountability and Action
Mr. Singh expresses his deep disappointment that the RTI Act is in a “dilapidated state” in Haryana, which he believes hampers the very essence of transparency and accountability in governance.
He highlights the alarming non-compliance with the Apex Court’s order, emphasizing that such disregard for the law undermines public trust and obstructs the rightful access of citizens to information.
In his heartfelt letter, he articulates the dire consequences this situation imposes on the citizens who depend on the effectiveness of the RTI Act for justice and clarity.
He concludes his letter with a poignant couplet, reflecting his urgency and despair, which collectively serves as a powerful call for adherence to all mandates outlined in the Supreme Order, urging authorities to restore the integrity and functionality of the RTI framework in the state.
बर्बाद ऐ गुलशन कि खातिर बस एक ही उल्लू काफी था/ हर शाख पर उल्लू बैठा है अंजाम ऐ गुलशन क्या होगा।’
(For the destruction of a garden, a single owl was enough / Here an owl sits on every branch, what will be the fate of this garden?)
He urges the authorities to take harsh steps against wrongdoers. This action aims to restore citizens’ confidence and strengthen democratic values. He questions the justification behind withholding public services. Making a “mockery of the law of the land” raises significant concerns while undermining the Order of Apex Court.
Applicant Details
- Name: Yogi M. P. Singh
- Email:
yogimpsingh@gmail.com - Mobile: 7379105911
- Address: Mohalla- Surekapuram Colony, Laxmi Narayan Baikunth Mahadev Mandir, Jabalpur Road, District-Mirzapur, Uttar Pradesh, PIN code-231001.
- Date of Communication: December 16, 2024
C.M. office U.P. transferred RTI concerning compliance of order of supreme court for E-filing to U.P.I.C. via administrative reform
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