The RTI portal of Haryana Government is currently dysfunctional, causing significant issues for citizens attempting to submit their Right to Information appeals.
When an individual tries to submit an RTI appeal on the portal, the system fails to generate an appeal registration number.
This registration number is essential for tracking the status of the application.
The absence of a registration number hampers the transparency that the RTI Act intends to uphold.
It also creates confusion and frustration among applicants who want timely information regarding their requests.
Furthermore, the malfunctioning portal undermines public trust in government processes.
Citizens may feel their attempts to seek information are being disregarded.
Immediate attention and rectification of the technical issues within the RTI portal are crucial in restoring its functionality.
Ensuring the rights of citizens are protected is essential.

I have made two dozen attempts to submit the RTI appeal. In the following RTI application, no information has been provided by the public staff.

Whether this information is not available to the government functionaries of the state government of Haryana?

The government of India introduced the Right to Information Act 2005; consequently, it was created to promote transparency and accountability in the public authorities’ working. This initiative, in turn, aims to reduce the growing corruption, which unfortunately spreads like wildfire.

Why is the government of Haryana, in contrast, running away from providing information to the citizens under the Right to Information Act 2005? Everyone is well aware of what is happening in the governments. Consequently, people wonder why they are evading providing information under the Transparency Act.

In the grievances, they attach arbitrary and inconsistent reports. No one is objecting. The concerned people are so vulnerable that they cannot raise their voices against this anarchy.

Haryana RTI Portal Issues: A Digital Roadblock to Transparency and Accountability

The Right to Information (RTI) Act of 2005 was a landmark legislation in India, designed to empower citizens by promoting transparency and accountability in government functioning. Specifically, it aimed to curb corruption and ensure that public authorities work for the people. However, recent experiences with the Haryana Government’s RTI portal reveal a stark departure from these foundational principles. Consequently, this has created a digital roadblock for citizens seeking information.

The Dysfunctional Digital Gateway: A Cascade of Problems

The primary concern raised is the Haryana Government’s RTI portal being “dysfunctional.” Moreover, this isn’t merely a minor technical glitch; rather, it represents a significant barrier to accessing a fundamental right.

1. Failure to Generate Appeal Registration Numbers

One of the most critical failures is the portal’s inability to generate an appeal registration number upon submission. Consequently, this defect renders the entire online appeal process ineffective. Without a registration number, citizens consequently lack:

• Proof of Submission: Unfortunately, there’s no official record that an appeal has been successfully lodged. (Haryana RTI Portal Issues)
• Tracking Mechanism: Consequently, it becomes increasingly challenging to track the status or movement of an appeal.
• Accountability: Public Information Officers (PIOs) can easily deny receipt if there’s no system-generated identifier.

Making “two dozen attempts” to submit an appeal without success is not only frustrating; rather, it represents a systemic failure that ultimately undermines public trust.

2. Unresponsive Public Authorities: Information Withheld (Haryana RTI Portal Issues)

The core of the RTI Act is the provision of information. However, your experience highlights a worrying trend: “no information has been provided by the public staff” even after formal applications. This raises fundamental questions:

• Availability of Information: Is the information, in fact, simply not available to government functionaries, or is there, rather, a deliberate attempt to withhold it? (Haryana RTI Portal Issues)
• Adherence to the Act: Consequently, are the public authorities in Haryana complying with both the spirit and letter of the RTI Act, which mandates timely disclosure of information?

The two application details provided (Application Code 001394/2025 and 001343/2025) both show a “Pending” status, with no movement or resolution, further exemplifying this lack of responsiveness.

The Spirit of RTI: Why It Matters (Haryana RTI Portal Issues)

The Right to Information Act was born out of a necessity to combat corruption and foster a more open government. The Act explicitly states its objective: “to promote transparency and accountability in the working of every public authority.

When a government’s digital infrastructure for RTI is dysfunctional and its public functionaries are unresponsive, it directly undermines these objectives. It creates an environment where: (Haryana RTI Portal Issues(

• Corruption Can Flourish: Lack of transparency provides fertile ground for malpractices to go unnoticed and unchecked.
• Citizen Disempowerment: Citizens are denied their legal right to information, leaving them feeling helpless and unheard.
• Erosion of Trust: The public’s faith in government institutions diminishes when they perceive a deliberate effort to avoid accountability.

The Broader Implications: Anarchy in Governance?

Your observation that “In the grievances, they attach arbitrary and inconsistent reports. No one is objecting. The concerned people are so vulnerable that they cannot raise their voices against this anarchy” paints a grim picture. This suggests a pattern where: (Haryana RTI Portal Issues)

• Accountability is Lacking: Officials are not held responsible for providing accurate or complete information.
• Vulnerability of Citizens: Ordinary citizens, often lacking the resources or influence, find it incredibly difficult to challenge such systemic failures.

This leads to a perception that the government is “running away from providing information,” directly contradicting the very purpose of the RTI Act.

A Call for Urgent Reform (Haryana RTI Portal Issues)

The current state of affairs on the Haryana RTI portal and the lack of response from public authorities demand immediate attention. For the Haryana government to uphold its commitment to transparency and democracy, it must: (Haryana RTI Portal Issues)

1. Rectify the Portal’s Dysfunctions: Ensure the RTI appeal portal is fully operational, reliably generates registration numbers, and allows for proper tracking of applications.
2. Enforce Adherence to RTI Act: Mandate strict compliance with the RTI Act by all public information officers, ensuring timely and accurate provision of information.
3. Strengthen Accountability Mechanisms: Establish clear lines of accountability for officials who fail to provide information or provide arbitrary reports.
4. Protect Citizen’s Rights: Create a more accessible and effective system for citizens to exercise their right to information without undue hurdles. (Haryana RTI Portal Issues)

A functional RTI system is not just a legal formality; it’s a vital democratic tool. When this tool is blunted, the very foundation of good governance is weakened. The citizens of Haryana deserve better than a digital runaround when seeking transparency from their government.

Official Web Portals & Contact Channels

Here are the direct web link details for filing online applications, tracking statuses, and contacting the relevant public authorities regarding the Right to Information Act 2005 in Haryana:

Primary Portals

• Online Application & First Appeal: You can submit fresh RTI applications or log first appeals directly through the Haryana RTI Online Portal. The site requires a one-time registration via a verified mobile number to create user credentials.  
• Citizen Registration: If you need to set up a new account to file or track applications, you can register directly at the Haryana RTI Citizen Registration Page.
• Portal Guidelines: For a detailed breakdown of payment steps, technical instructions, and handling technical verification errors, you can consult the Haryana RTI Citizen User Manual.
• Administrative Oversight: The digital framework and overall portal implementation are managed through the Department of Information Technology Electronics & Communication, Haryana.

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Manual Second Appeal Process

Important System Notice: TheHaryana RTI Online Portaldoes not currently support the online submission of Second Appeals. According to Rule 6 of the Haryana Right to Information Rules 2009, you must submit Second Appeals manually in triplicate (by post or by hand) to the State Information Commission. 

Required Documentation:

• The original RTI Application
• Identity Proof & Address Verification
• Fee Payment Details
• Copy of the First Appeal submitted
• Any response received from the concerned department
• Official communication queries can be sent directly to the commission via email at cic[at]hry[dot]nic[dot]in. 

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Specific Public Authority Disclosures

If you are looking for localized disclosures, designated State Public Information Officers (SPIOs), or First Appellate Authorities (FAAs) for specific administrative branches, please refer to the following official links:

• Governor’s Secretariat / Apex Executive Office: Detailed structural breakdown and public authority allocations are available at the Lok Bhavan Haryana RTI Portal.
• Urban Infrastructure & Land Disputes: To find active lists of SPIOs, ASPIOs, and structural tracking for development grievances, check the Haryana Shehri Vikas Pradhikaran (HSVP) RTI Section.
• District-Level Administration: General search directories for localized public authorities under district jurisdictions can be accessed via the Faridabad District RTI Gateway.
• Agricultural & Rural Infrastructure: For specific inquiries regarding distribution, local market systems, or departmental orders, review the Haryana State Agricultural Marketing Board RTI Directory.

Are there any particular reference numbers or target departments you would like to cross-verify against these official directories?