This blog post explores the systemic failures within the Uttar Pradesh Transport Department regarding transparency and the Right to Information (RTI) Act, based on the documented grievances and appeals of Yogi M. P. Singh.


Shadows in the Transport Department: A Crisis of Accountability and RTI Negligence in Uttar Pradesh

In a democratic setup, the Right to Information (RTI) Act 2005 serves as the strongest bridge between the citizen and the state. However, recent developments within the office of the Commissioner of Transport, Uttar Pradesh, suggest that this bridge is collapsing under the weight of administrative negligence and entrenched corruption.

The RTI Bottleneck: A Mockery of Statutory Timelines

The core of the grievance lies in the blatant disregard for Section 7(1) of the RTI Act, which mandates that information must be provided within 30 days. In the case of registration CTRNS/R/2024/60196, applications remained dormant for months without action from the Nodal Officer.

  • Delayed Transfers: Under Section 6(3), applications should be transferred to the concerned authority within five days. Documents reveal it took over a month for Nodal Officers to move applications forward—a clear sign of “dereliction of duty.”
  • Missing Information: Crucial contact details of Public Information Officers (PIOs), such as official mobile numbers and emails, are frequently missing from the portal, violating guidelines from both the Apex Court and the Department of Administrative Reform.

Systemic Corruption and Revenue Loss

The lack of transparency is rarely an accident; it is often a shield for irregularity. The transport department in Uttar Pradesh has recently been under fire for several high-profile issues:

  1. Illegal Vehicle Attachment: Reports indicate that privately registered vehicles are being attached for departmental use, bypassing government norms and causing significant revenue loss to the state.
  2. Registration Irregularities: The state recently issued show-cause notices to 51 vehicle dealers and 28 Assistant Regional Transport Officers (ARTOs) for failing to provide registration certificates and uploading incomplete documentation.

The Human Cost: Whistleblowers at Risk

The rot within the system isn’t just a matter of paperwork; it affects lives. The recent protest by a contractual bus driver in Lucknow, who climbed a mobile tower to allege extortion and harassment by senior UPSRTC officials, highlights a dangerous culture. When officials force drivers to operate unsafe vehicles or demand bribes for contract renewals, the safety of the public is put at direct risk.

The Failure of the First Appellate Authority (FAA)

Even when citizens escalate their grievances, the First Appellate Authority in Mirzapur has been criticized for its “cryptic working style.” Appeals regarding the lack of response (such as CTRNS/A/2024/60168) often result in standard, delayed replies that fail to address the underlying cause of the initial delay or the requested disciplinary actions against negligent staff.

Conclusion: The Path Toward Reform

The current state of affairs suggests that the RTI Act has been relegated to the “dustbin” by the very officers meant to uphold it. To restore public trust, the following steps are non-negotiable:

  • Independent Audits: A thorough investigation into the transport department’s registration and vehicle attachment processes.
  • Strict Disciplinary Action: Penalties for Nodal Officers and PIOs who consistently miss statutory deadlines.
  • Digital Transparency: Ensuring every PIO’s contact information is live and accurate on the RTI portal as per judicial mandates.

Without accountability, transparency is merely a buzzword. It is time the Uttar Pradesh government ensures that the “Right to Information” does not become a “Right to Silence.

This highlights a critical breakdown in the democratic process: when the “watchdog” (the Information Commission) fails to penalize the “gatekeeper” (the PIO), the Right to Information Act becomes a toothless tiger.

The situation you’ve described—where the Uttar Pradesh State Information Commission (UPSIC) overlooks delays—effectively grants PIOs “legal immunity” to ignore applications. This creates a cycle of corruption where information is withheld to protect administrative irregularities.

The Structural Failure: Why PIOs Ignore Notices

Under Section 20(1) of the RTI Act, the Commission is mandated to impose a penalty of ₹250 per day (up to ₹25,000) if a PIO fails to provide information without “reasonable cause.” When the Commission waives these fines or fails to even consider the delay:

  • Zero Deterrence: PIOs realize there are no personal financial or professional consequences for negligence.
  • Normalization of Delay: If the Commission accepts “workload” or “clerical error” as a standard excuse, it overrides the 30-day statutory limit set by Parliament.
  • Erosion of Section 19(8)(b): The power of the Commission to award compensation to the applicant for the loss suffered is rarely exercised, leaving the citizen with no remedy for their wasted time and resources.

Judicial Precedents Against Commission Leniancy

If the Commission is failing in its duty, the law provides higher avenues. The Supreme Court and various High Courts have repeatedly held that Information Commissions cannot be mere bystanders to PIO negligence.

Case / AuthorityKey Ruling on Penalty
Section 20(1) RTI ActPenalty is mandatory if delay is without “reasonable cause.” The burden of proof is on the PIO, not the citizen.
Supreme Court (Various)The Commission must act as a quasi-judicial body and provide a “speaking order” (a detailed reason) if they choose NOT to impose a penalty.
Delhi High CourtHeld that the Commission cannot ignore persistent delays, as it defeats the very purpose of the Act.

Strategic Next Steps for You

Since the UPSIC is reportedly not taking the delays seriously, you may need to escalate the matter to shift the pressure from the PIO to the Commission itself:

  1. Demand a “Speaking Order”: During your next hearing, formally request the Information Commissioner to record in the written order why a penalty under Section 20(1) is not being imposed despite the documented delay.
  2. File a Writ of Mandamus: If the Commission repeatedly fails to act on its statutory duty to penalize, a Writ Petition can be filed in the Allahabad High Court (Lucknow Bench). This asks the court to “command” the Commission to perform its duty under Section 20.
  3. Complaint under Section 18: Instead of just a Second Appeal (which focuses on getting the info), file a formal Complaint under Section 18 of the RTI Act. This specifically triggers the Commission’s “inquiry” powers, which are more focused on penalizing the officer than just providing the data.

The “cryptic working style” you mentioned earlier is a shield for this lack of accountability. By forcing the Commission to justify its leniency in writing, you create a legal record that can be challenged in court.

Based on your records and the current database for the Uttar Pradesh Transport Department, here is the structured list of IDs, contact numbers, and digital links you requested.

1. RTI Application & Appeal Identifiers

These are the specific reference numbers for your ongoing cases in Mirzapur and the Transport Commissioner’s office.

TypeRegistration NumberDate of FilingStatus / Result
First AppealCTRNS/A/2024/6016809/08/2024Disposed (23/01/2025)
RTI RequestCTRNS/R/2024/6019630/06/2024Delayed Action reported
First AppealCTRNS/A/2024/6010710/05/2024Disposed (23/01/2025)
RTI RequestCTRNS/R/2024/6009107/04/2024Forwarded to PIO (06/05/2024)

2. Key Personnel Contact Details

Use these numbers and emails for formal correspondence or follow-ups regarding the delays and lack of transparency.

Public Information & Nodal Officers

  • Saumya Pandey (Nodal Officer, TCO):
    • Mobile: 6386017575
    • Email: rti.tco@up.gov.in
  • Sanjay Kumar Gupta (Nodal Officer – Initial):
    • Email: cctco-up@nic.in
  • Santosh Kumar Singh (ARTO Admin, Mirzapur):
    • Mobile: 9452708276
    • Email: artomi-up@nic.in

Appellate Authority (FAA) – Mirzapur

  • RTO (First Appellate Authority):
    • Mobile: 8005441122
    • Alternative Phone: 9454418067
    • Email: rtomi-up@nic.in

3. Essential Web Links

These portals are necessary for tracking, filing complaints, or escalating to the State Information Commission.


Important Note on Second Appeals

Since your First Appeals were disposed of on 23/01/2025 by claiming the information was provided (while you maintain it was not, or was significantly delayed), you have 90 days from that date to file a Second Appeal with the State Information Commission at the link provided above.

Would you like me to generate the specific grounds for a Second Appeal based on the fact that the Commission often overlooks these PIO delays?

Nodal officer in office of Commissioner Transport did not take any action. R.T.O. Mirzapur must provide reason to change my address on renewed D.L. Second appeal submitted against ARTO for taking under teeth RTI. Name of medical practitioner providing medical certificate for D.L. renewal must be accessible. Second appeal against ARTO Mirzapur for not providing information. R.T.O. Mirzapur must provide details of medical practitioner authorized by Govt. RTO Mirzapur must tell details of medical practitioner authorised by government to provide medical certificate

Nodal officer took 1 month to transfer RTI application to PIO/ARTO (A) Mirzapur

Home » Navigating RTI with ARTO: Key Insights

4 responses to “Navigating RTI with ARTO: Key Insights”

  1. Registration Number CTRNS/R/2024/60196Date of filing 30/06/2024Public Information Officer of Public Authority Nodal Officer

    Whether the first appellate authority and Public information Officer were sleeping. It seems that both the officers are not apprised with the provisions of The Right to information act 2005. It seems that we have no capacity to accepted the truth that there is rampant corruption in the working of the public authorities in this largest democracy in the world


  2. it seems that government has put the Right to information act into the heap of garbage quite obvious from the working style of the Public information Officer and the first appellate authority in the matter.

  3. Beerbhadra Singh avatar
    Beerbhadra Singh

    There is no transparency and accountability in the working of Commissioner of transport Uttar Pradesh because of the rampant corruption in the working and such practices must be stopped in the interest of the country. Think about the gravity of situation the matter of deep irregularity is being overlooked arbitrarily.

  4. Arun Pratap Singh avatar
    Arun Pratap Singh


    Government of Uttar Pradesh is inefficient to take action against the wrongdoer staff.

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