Fundamentally, the Right to Information (RTI) Act of 2005 was envisioned as the “sunlight” that would disinfect the corridors of power from the germs of corruption and administrative lethargy. However, the ongoing challenges with NHM and Right to Information requests in Uttar Pradesh, as demonstrated by the case of Yogi M. P. Singh vs. PIO, National Health Mission (UP), show that the pillars of this democratic tool are being undermined by the very officials appointed to uphold them.

Key Takeaways

  • The RTI Act of 2005 aims to combat corruption but faces significant obstacles in Uttar Pradesh’s NHM through silence and inaction.
  • The recruitment process for over 17,000 health positions remains stalled, as authorities neglect RTI requests for transparency.
  • There is a pattern of administrative negligence, with authorities failing to provide timely responses and information, violating the RTI Act.
  • The role of the First Appellate Authority is ineffective, leading to heightened frustration and forced appeals to the State Commission.
  • The broader implications include compromised governance and potential corruption within the National Health Mission due to lack of accountability.

1. Challenges with NHM and Right to Information: The 17,000+ Vacancy Mystery

Specifically, the core of this legal grievance lies in the recruitment process for over 17,000 contractual positions—including ANMs, Staff Nurses, Lab Technicians, and Pharmacists—under the National Health Mission, Uttar Pradesh.

In a notification dated December 13, 2022, the NHM established that a waitlist for these positions would be valid for six months following the declaration of provisional results. Accordingly, the appellant, seeking to understand the status of these recruitments, requested specific details regarding:

  • First, the identity of the “Competent Level” authority responsible for approving the waitlist.
  • Second, the mechanism of approval and the specific staff involved.
  • Finally, the reasons for the significant delay in finalizing the recruitment process.

Despite the clear public interest involved in filling thousands of healthcare roles, the public authority nonetheless responded with absolute silence.

2. A Timeline of Administrative Negligence

Overall, the appellant’s journey through the RTI hierarchy reveals a systematic breakdown of the “stipulated time” mandate:

  • Initial Application (November 10, 2024): Filed under Section 6(1), the application was received by the PIO (Upmahaprabandhak NDC). By law, a response was due by December 10, 2024. Nevertheless, no response was provided.
  • First Appeal (December 29, 2024): Following the PIO’s silence, the appellant then moved to the First Appellate Authority (FAA), the Apar Mission Nideshak. Meanwhile, under Section 19(1), the FAA is expected to adjudicate the matter within 30 to 45 days.
  • Second Appeal (February 18, 2025): Since both the PIO and the FAA failed to provide either the information or a justification for its withholding, the matter has now reached the Uttar Pradesh Information Commission.

To begin with, the RTI Act is not a “recommendation”; rather, it is a statutory mandate. Specifically, Section 7(1) states that the PIO shall provide information within thirty days of the receipt of the request.

The appellant rightly points out that when a Deputy General Manager-rank officer ignores these timelines, it constitutes a “mockery of the provisions.” Indeed, this silence is often a veil for administrative inefficiency or, worse, a deliberate attempt to hide irregularities in the recruitment process. As a result, by failing to act, the PIO has effectively denied the citizen’s fundamental right to know.

4. The Role of the First Appellate Authority: A Failed Safety Net

The First Appellate Authority is, in principle, meant to serve as an internal check that corrects the PIO’s errors. In this case, however, the FAA (Apar Mission Nideshak) remained equally passive. Consequently, when the FAA ignores an appeal, the entire internal redressal mechanism of the department collapses, thereby forcing the citizen to approach the State Commission and increasing the burden on the judicial system.

5. Relief Sought: Invoking Section 20

Given this pattern of inaction, the appellant has made a forceful prayer to the Chief Information Commissioner for the invocation of Section 20 of the RTI Act. Notably, this section is the “teeth” of the Act:

  • Section 20(1) Penalties: Allows the Commission to impose a penalty of ₹250 per day (up to a maximum of ₹25,000) on a PIO who has, without reasonable cause, refused to receive an application or failed to furnish information within the time specified.
  • Section 20(2) Disciplinary Action: Empowers the Commission to recommend disciplinary action against the PIO under the service rules applicable to them.

Ultimately, the appellant’s demand for “harsh steps” reflects a growing frustration among citizens who find that transparency is being sacrificed at the altar of bureaucratic ego.

6. Broader Implications for Governance in Uttar Pradesh

Broadly speaking, this case is not merely about one individual seeking information; rather, it illustrates the wider challenges with NHM and Right to Information compliance, and it speaks directly to the accountability of the Medical Health and Family Welfare Department.

If the National Health Mission—a body responsible for the state’s healthcare backbone—cannot be transparent about how it hires its staff, then it inevitably raises serious questions about the integrity of its operations. After all, corruption often thrives in the shadows of “pending approvals” and “competent levels” that remain unnamed.

Key EntityRole in DisputeStatus of Action
PIO (NHM)Information ProviderFailed to respond within 30 days
FAA (Mission Director)Oversight/CorrectionFailed to adjudicate the First Appeal
UP Info. CommissionFinal ArbiterSecond Appeal Registered (A-20250200932)

7. Conclusion: The Road Ahead

As the Second Appeal (Registration No. A-20250200932) moves toward a hearing, all eyes will therefore be on the Uttar Pradesh Information Commission. Beyond simply compelling disclosure of the recruitment waitlist details, the Commission also has the power to set a precedent by penalizing the officers involved.

Ultimately, transparency is the bridge between the government and the governed. So when officers burn that bridge by ignoring RTI applications, they do not just fail a single applicant — indeed, they fail the Constitution.

This, in essence, is the central paradox in transparency law: if an administrative process is clean and follows the rules, there should be no reason to hide the documentation.

Under the Right to Information Act, 2005, “running away” from providing information is often a symptom of deeper institutional issues. Below, therefore, is a closer analysis of the recurring challenges with NHM and Right to Information requests, and why a Mission Director or PIO might withhold information even while claiming their actions are justified.


1. Challenges with NHM and Right to Information: “Administrative Discretion” vs. “Public Accountability”

Typically, the Department relies on the excuse of “process pending.” However, the law is clear on this point:

  • Section 8 (Exemptions): Notably, information can only be withheld if it falls under specific categories, such as national security or trade secrets. Recruitment waitlists for public health jobs, however, do not fall under these categories.
  • The “Inconvenience” Factor: Providing the “mechanism of approval” and “names of the competent level,” moreover, makes individuals personally accountable. Consequently, by not providing names, the department remains a faceless entity, making it harder for citizens to point out specific instances of favoritism or negligence.

2. Fear of Exposing Procedural Lapses

For instance, if the Mission Director were to provide the requested information regarding the “delay in approving recruitment,” it might reveal:

  • Bureaucratic Red Tape: Namely, files sitting on desks for months without a valid reason.
  • Violation of Notifications: The December 13, 2022, notification stated that the waitlist is valid for six months. Therefore, if officials failed to act within that window, providing that information would amount to an admission of administrative failure.
  • Financial/Legal Risks: Admitting that vacancies exist but aren’t being filled from a valid waitlist could, in turn, open the door to massive litigation from qualified candidates.

3. The Culture of “Impunity”

In practice, many high-ranking officers, including the First Appellate Authority, ignore RTI appeals because they believe the consequences are minimal.

  • The Burden of Proof: Essentially, they count on the appellant growing tired and giving up.
  • Lack of Direct Penalty for FAA: While Section 20 allows for penalties against the PIO, the law is comparatively softer on the FAA. As a result, they often “run away,” since the Act doesn’t explicitly fine them in the same way it fines a PIO — leading, in turn, to a lack of urgency.

4. The “Competent Level” Shield

Notably, the query specifically asks for the names and designations of the “Competent Level.” By withholding this, officials are, in effect, protecting the decision-makers from direct scrutiny. After all, if the public knows exactly who is sitting on the file, that official can then be held responsible in a court of law or by the Commission.


Fundamentally, the RTI Act operates on the principle of “Maximum Disclosure, Minimum Exemptions.” If the Mission Director’s stand were truly justified, she would therefore have issued a formal “Speaking Order” — a detailed letter explaining the legal reasons for denial — rather than maintaining total silence.

Next Steps

Since the Second Appeal has already been filed, the Commission is now the only body that can strip away this “running away” tactic. Below, accordingly, are the structured contact details and identifiers for the authorities involved in the appeal, based on filing details and recent public records for 2025–2026.

1. Application & Appeal Identifiers

For reference, keep these numbers ready for all future correspondence with the Information Commission. (Challenges with NHM and Right to Information)

Document TypeRegistration/ID NumberDate FiledStatus
Original RTI ApplicationDIRMH/R/2024/6218610/11/2024Received (No Action)
RTI Transaction IDDIRMHR2024000000261510/11/2024Confirmed
First Appeal (FAA)DIRMH/A/2024/6112529/12/2024Pending
Second Appeal (SIC)A-2025020093218/02/2025Registered
Grievance Ref (MoHFW)DHLTH/E/2024/000329328/02/2024Forwarded to State

2. Concerned Public Authorities (NHM Uttar Pradesh) (Challenges with NHM and Right to Information)

Specifically, the primary responsibility lies with the State Programme Management Unit (SPMU) of the National Health Mission.

  • Public Information Officer (PIO):
    • Designation: Upmahaprabandhak (DGM) NDC, NHM
    • Phone: 9452867571
    • Email: jansuchnaadhikariupnhm@gmail.com
    • Address: U.P. Health System Strengthening Project Office, Lucknow – 226001
  • First Appellate Authority (FAA):
    • Designation: Apar Mission Nideshak (Additional Mission Director), NHM
    • Current Mission Director: Dr. Pinky Jowel (as per 2025-26 official roster)
    • Phone: 0522-2237391 / 0522-2237595
    • Email: amdnhmlko@gmail.com / mdupnrhm@gmail.com
    • Address: 16, A.P. Sen Road, Charbagh, Lucknow – 226001

These portals, in addition, can be used to track status or file supplementary affidavits.

  • UP RTI Online Portal:rtionline.up.gov.in
    • Use the “Citizen Login” to track the status of registration DIRMH/R/2024/62186.
  • UP Information Commission (SIC):upsic.gov.in
    • Direct link to check Second Appeal status for A-20250200932.
  • NHM UP Official Website: upnrhm.gov.in
  • NHM Helpline: nhmhelpline.upgov.info (Toll-Free: 1800-180-1900)

4. Strategic Note for the Hearing (Challenges with NHM and Right to Information)

Since the RTI was originally filed with the Directorate of Medical Health and then subsequently shifted toward NHM, there is a real risk of the departments “passing the buck.” During the online hearing, therefore, it is worth emphasizing that the Transaction ID DIRMHR20240000002615 proves the government received the fee and is, consequently, legally bound to answer — regardless of which internal office currently holds the file.o a different sub-department?

Home » Challenges with NHM and Right to Information Requests

18 responses to “Challenges with NHM and Right to Information Requests”

  1. Grievance Status for registration number : PMOPG/E/2025/0007115
    Grievance Concerns To Name Of Complainant Yogi M. P. Singh
    Date of Receipt 16/01/2025
    Received By Ministry/Department Prime Minister’s Office, For more details please take a glance of the attached PDF document to the grievance.
    In this grievance department of the national health mission, the central government advises the applicant to give representation before the mission director so please forward the matter to the mission director in accordance with the law.

  2. Most respected sir the appellant sought following information from the public information officer as follows.

  3. PIO of the National Health Mission must provide the posting details including name and designation of the public staff included in the competent level.

  4. From the following status of the submitted RTI application by the appellant, it is obvious that RTI application received in the office of public authority on 10th November 2024 but no action taken by the public information officer on this application which is violation of subsection 1 of section 7 or the right to information act 2005.

  5. Most respected sir both public information officer and first appellate authority made the mockery of the provisions of right to information act 2005 so harsh steps must be taken under section 20 of RTI act 2005 against PIO and disciplinary action against FAA.

  6. Concerned PIO National Health Mission Uttar PradeshIt is most surprising that a public staff Whose rank is of Deputy general manager NDC does not know the prescribed time to provide information to the information seekers is a matter of serious concern and I think that accountable staff of the government must meditate on it.

  7. Please consider
    but most unfortunate thing is that public information officers are not providing information within stipulated 30 days which is a mockery of the provisions of the right to information act 2005.

  8. If everything is okay why is Pinky Jovel mission director of National health mission running away from providing in formation under Right to Information act 2005 which has been brought by the government of India to promote transparency and accountability in the working of the government?

  9. To ensure transparency and accountability in the government machinery, this act

  10. Arun Pratap Singh avatar
    Arun Pratap Singh

    If everything is okay why is Pinky Jovel mission director of National health mission running away from providing in formation under Right to Information act 2005 which has been brought by the government of India to promote transparency and accountability in the working of the government?

  11. Ha bilkul sahi baat hai
    Bahut bade paimane me bhrastachar hu
    Yah Students ke bhavishya ki baat hai
    Yah Students ke bhavishya aur adhikar ki baat hai
    Ispar
    MD National Health Mission
    Pinky jowail.
    Chup kyu hai

  12. BHRASTACHAR to hua hai aur bahut bade paimane me BHRASTACHAR hua hai

  13. I think
    In tathyo ko sangyan me lete hue
    par punah vichar karna chahiye

  14. Please consider
    but most unfortunate thing is that public information officers are not providing information within stipulated 30 days which is a mockery of the provisions of the right to information act 2005.

  15. To ensure transparency and accountability in the government machinery, this act was introduced so that growing corruption in the government machinery could be controlled, but instead of controlling the corruption of government machinery the rampant corruption in the government machinery itself diluted the provisions of right to information act 2005.

  16. Yes you are absolutely right brother

  17. Concerned PIO National Health Mission Uttar PradeshIt is most surprising that a public staff Whose rank is of Deputy general manager NDC does not know the prescribed time to provide information to the information seekers is a matter of serious concern and I think that accountable staff of the government must meditate on it.

  18. Most respected sir both public information officer and first appellate authority made the mockery of the provisions of right to information act 2005 so harsh steps must be taken under section 20 of RTI act 2005 against PIO and disciplinary action against FAA.

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