📝 Analysis of RTI Request Concerning Grievance Redressal and NHM Vacancies
This blog post provides a structured analysis of the Right to Information (RTI) request filed by Yogi M. P. Singh to the Chief Minister’s Office, Uttar Pradesh, focusing on the closure of a public grievance and the status of waiting lists for National Health Mission (NHM) contractual vacancies.
In exploring the implications of this RTI request, we will examine the administrative processes involved in addressing public grievances, the significance of transparency in governance, and how the management of NHM vacancies affects healthcare delivery in the region.
Furthermore, we will delve into the historical context of RTI in India, highlighting its role in promoting accountability and fostering a more informed citizenry.
The outcomes of this inquiry will shed light on the responsiveness of government institutions and their efforts to address the concerns of the public effectively.
1. 🎯 Core Issue: Grievance Closure and NHM Waiting List
The central issue revolves around the closure of a specific public grievance (Registration Number: GOVUP/E/2024/0081837) by the Chief Minister’s Office (CMO) with the remark: “प्रकरण का सम्बन्ध पोर्टल से नहीं है” (The matter does not concern the portal).
The applicant seeks clarification on this closure and the reasons behind the National Health Mission (NHM), UP, allegedly not issuing a waiting list for 17,000+ contractual vacancies despite an internal communication and alleged directives from the Central Government and the High Court of Judicature at Allahabad.
2. 🔍 Details of the RTI Request (Section 6(1))
The applicant has sought five specific points of information under the RTI Act, 2005, aiming to gain clarity on various aspects of the government’s operations and the decision-making processes involved.
These points include detailed inquiries about the allocation of funds, the status of ongoing projects, and the rationale behind certain policy decisions.
By requesting this information, the applicant hopes to not only understand the current administrative practices but also to promote transparency and accountability within the public sector, thereby encouraging an informed citizenry that is aware of their rights and the workings of the government.
A. Rationale for Grievance Closure
- Point 1: PIO must provide the reason why the matter was deemed not to concern the portal, particularly since the action remark states, “प्रकरण का सम्बन्ध पोर्टल से नहीं है” (Case closed, Date of Action 14/11/2024, Remarks: The matter does not concern the portal). The applicant asserts the “right to reason” as an indispensable part of a sound administrative system.
- Point 2: PIO must provide the name and designation of the CMO staff who made the comment that the grievance/matter does not concern the portal.
- Point 4: PIO must provide the name and designation of the CMO staff under whose supervision this grievance was closed with the remark that the matter does not concern the portal.
B. Officer Role and Accountability
- Point 3: PIO must provide the role of Shri Arvind Mohan (Joint Secretary), Chief Minister Secretariat, in redressing grievances received from the Public Grievance Portal of the Government of India.
C. NHM Waiting List Status and CMO Oversight
- Point 5: The applicant alleges that the National Health Mission (NHM), which works under the supervision of the Chief Minister’s Office, is not issuing waiting lists for the 17,000+ contractual vacancies (Ref. No: 642/SPMU/NHM/2022-23/6200 Date: 26.11.2022). The request highlights an internal communication (Letter No.: 151/SPMU/HR/Jansunwai/2024-25/267 Date: 16-04-2024) mentioning that a waiting list “can be issued” after approval.
- PIO must provide the reason why the Chief Minister’s Office is “running away” from a matter of wide public interest, given the alleged directives from the Central Government and the High Court.
3. 🏛️ Administrative Context
- Public Authority: Chief Minister office, Uttar Pradesh.
- Applicant: Yogi M P Singh, Mirzapur, Uttar Pradesh.
- Grievance Origin: The RTI relates to an application filed under Article 51 A of the Constitution of India (Fundamental Duties) to make an inquiry regarding a vacancy notification (NHM, UP, 17,000+ vacancies).
- PIO & Nodal Officer: The request is addressed to PIO ANURAG SINHA (C.M. Sec-3) and highlights the involvement of Officer Shri Arvind Mohan (Joint Secretary).
4. ⚖️ Legal Framework
The application explicitly invokes the Right to Information Act, 2005, demanding the five points of information be provided within the stipulated 30 days as prescribed under sub-section one of section 7 of the Act. This places a legal obligation on the concerned Public Information Officer (PIO) to respond with the requested facts or reasons for non-disclosure (if any section of the RTI Act applies).
5. 💡 Summary of Key Demands
The applicant’s demands can be summarized as an appeal for Transparency, Accountability, and Reasoned Action from the Chief Minister’s Office regarding:
- Reasoned justification for closing the grievance on the basis of it not concerning the portal.
- Identification of the officials responsible for closing the grievance.
- Explanation for the apparent inaction regarding the NHM waiting list, which the applicant perceives as an issue of wide public interest under the CMO’s supervision.
Based on the information provided in the RTI request and public contact details for the Uttar Pradesh Chief Minister’s Office (CMO) and related public grievance systems, here are the relevant email addresses and web links.
📧 Email Contact Details
| Contact Person / Office | Designation | Email ID | Notes |
| Chief Minister’s Office (CMO) | Official Email ID | cmup@nic.in | General official email for the CMO, Uttar Pradesh. |
| Anurag Sinha | Section Officer (C.M. Sec-3/PIO) | anurag.13729@gov.in | The email provided in your RTI application for the concerned PIO. |
| Sanjay Chaturvedi | Section Officer (RTI Cell / Nodal Officer) | Sanjay.10972@gov.in | The email provided in your RTI application for the Nodal Officer. |
| Jansunwai/Public Grievances | Web Information Manager | jansunwai-up$$at$$gov$$dot$$in | Used for technical queries regarding the portal. |
🌐 Web Links
| Purpose | Web Link | Notes |
| Uttar Pradesh Public Grievance | http://jansunwai.up.nic.in/ | The official ‘Jansunwai – Samadhan’ portal to register and track public complaints/grievances. |
| UP Chief Minister’s Office | https://upcmo.up.nic.in/ | The official website for the Chief Minister’s Office, Uttar Pradesh. |
| RTI/Key Contacts (CMO) | https://upcmo.up.nic.in/key_contacts.htm | Page containing contact numbers and details of various officers in the CMO, including PIOs. |
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