A Scholarship Application Deadline Extension is urgently needed in UP after an NPCI server error blocked a student’s hard-copy submission. This unfortunate incident has caused significant distress among students who rely on timely submissions to secure essential funding for their education. Affected students are encouraged to report their grievances and share their experiences to advocate for this necessary extension. University officials must take action to ensure that the server issues are addressed promptly and that no student is penalized due to technical difficulties beyond their control. For further assistance, students can reach out to the administration or designated contacts listed in the grievance details. The extension will provide affected individuals a fair chance to submit their applications and access the resources they need to continue their academic journey successfully.
Key Takeaways
- A Scholarship Application Deadline Extension is needed due to an NPCI server error that prevented timely submissions.
- Affected students are encouraged to report their grievances to support the request for an extension.
- Bhoomika Singh’s case illustrates why the extension is necessary, as her application remains incomplete due to technical issues.
- Officials are taking the grievance seriously, having forwarded it to the Chief Minister’s Secretariat for consideration.
- The government should implement immediate solutions, including a 7-10 day extension and institution-level acceptance protocols for pending submissions.
📜 Urgent Appeal for a Scholarship Application Deadline Extension in UP (Registration: GOVUP/E/2024/0084173)
Specifically, the case for a Scholarship Application Deadline Extension rests on Bhoomika Singh’s experience: she could not complete the final steps of her application because of technical and procedural hurdles in the NPCI verification process, and, subsequently, the hard-copy submission deadline. In fact, Mahesh Pratap Singh, alias Yogi M. P. Singh, filed the underlying grievance on November 22, 2024, precisely to press for this deadline extension and highlight the critical issue affecting scholarship applicants across Uttar Pradesh.
The Core Issue: Why a Scholarship Application Deadline Extension Is Needed
In short, the applicant’s primary request is simple: grant a Scholarship Application Deadline Extension for the print-out/hard-copy online application and its submission to the institution. In other words, he is seeking this extension so that students who could not finalize their applications within the original timeframe — largely due to system delays — get a fair chance to do so.
🧑🎓 Case Study Behind the Deadline Extension Request: Bhoomika Singh’s Application Status
To illustrate why a Scholarship Application Deadline Extension is necessary, the grievance uses Bhoomika Singh’s application (Registration No.: 690030502400228, K.B.P.G. College Mirzapur) as a specific example.
🔗 NPCI Seeding vs. Verification Status
According to the submitted documents, the applicant successfully seeded her Aadhaar number in her IPPB Savings Account (XXXXXX6674) on November 20, 2024. Therefore, this should have logically cleared the way for the application to move to the print-out stage.
However, the application’s current NPCI verification status remains critical:
| Detail | Status/Value | Checked Date |
|---|---|---|
| एनसीपीआई स्थिति | Status not received from NPCI server | 22/11/2024 00:06:31 |
Notably, this “Status not received from NPCI server” message, despite the successful Aadhaar seeding two days earlier, points to a potential failure in the NPCI API response or a significant delay in server communication. As a result, the application cannot be considered complete or ready for the final hard-copy print/submission stage.
📝 Key Application Details Relevant to the Deadline Extension
For reference, here are the key application details underpinning the deadline extension request:
- Student Name: Namely, Bhoomika Singh
- District/Institution: Specifically, Mirzapur / K.B.P.G. College Mirzapur
- Registration No.: Namely, 690030502400228
- Scheme: Specifically, उ0प्र0 में दशमोत्तर छात्रवृत्ति व शुल्क प्रतिपूर्ति (सत्र: 2024-25)
🎯 The Applicant’s Rationale for the Scholarship Application Deadline Extension
Essentially, the grievance argues that since the necessary prerequisite — Aadhaar seeding — was completed on November 20, 2024, the print-out could have been taken had the website/API functioned properly. Consequently, the applicant views the negative status from the NPCI server as a sign of systemic failure, not the student’s fault, and treats it as further justification for the requested Scholarship Application Deadline Extension.
Specifically, the requested extension would give students stuck in this “status not received” limbo the time they need to finally:
- Firstly, get the correct NPCI verification status.
- Secondly, print the hard copy of the complete online application.
- Finally, submit the printed application to the respective educational institution.
🏛️ Grievance Status and the Authority Deciding the Deadline Extension
For clarity, here is the current status of the grievance:
| Detail | Status/Officer |
|---|---|
| Grievance Status | Grievance received (Date of Action: 22/11/2024) |
| Forwarded To | Uttar Pradesh |
| Officer Concerned | Shri Arvind Mohan (Joint Secretary) |
| Organisation | Chief Minister Secretariat, Uttar Pradesh |
Indeed, officials acknowledged the matter and forwarded it to a high-level authority in the Chief Minister’s Secretariat, which underscores how seriously they are treating the deadline extension request for affected students.
📣 Call for a Scholarship Application Deadline Extension
Above all, the scholarship scheme’s smooth execution is vital to students like Bhoomika Singh’s education. Therefore, the concerned authorities must investigate the reported NPCI API issue and seriously consider granting the Scholarship Application Deadline Extension for hard-copy print-out and submission, so that technical glitches beyond students’ control do not deny them financial aid.
📞 Who to Contact About the Scholarship Application Deadline Extension in Uttar Pradesh
Broadly speaking, the grievance concerns the UP Scholarship scheme, which falls under the Department of Social Welfare (समाज कल्याण विभाग). Accordingly, officials have forwarded it to the Chief Minister’s Secretariat through the online Public Grievance Redressal System (Jansunwai).
For your convenience, below are the key contact details for the authorities who can act on the deadline extension request:
1. 🏛️ Chief Minister’s Secretariat (Jansunwai System) — Primary Channel for the Deadline Extension Request
Notably, this is the primary channel handling the grievance (Registration No.: GOVUP/E/2024/0084173).
| Designation | Name | Contact Number (Office) | Email Address | Address |
|---|---|---|---|---|
| Officer Concerned (Joint Secretary) | Shri Arvind Mohan | 0522-2226350 (per grievance) / 2226354 (other listed no.) | arvind.12574@gov.in (per grievance) / jansunwai-up@gov.in (Jansunwai Web Information Manager) | Chief Minister Secretariat, Room No. 321, U.P. Secretariat, Lucknow |
| Grievance Portal | Jansunwai (IGRS) | N/A | N/A | https://jansunwai.up.nic.in/ |
2. 📝 UP Scholarship Helpline for Deadline Extension Queries (Dashmottar Chhatravritti)
In addition, the Department of Social Welfare manages these helplines for general scholarship issues, status checks, and technical help.
| Department/Scheme | Helpline/Toll-Free Number | Related Email (General) |
|---|---|---|
| Social Welfare Dept. (General UP Scholarship) | 0522-3538700 | helpdesk@up.gov.in (General UP Govt. Email for support) |
| Backward Class Welfare (Toll-Free) | 18001805131 | N/A |
| Minority Welfare (Toll-Free) | 18001805229 | N/A |
| Backward Class Welfare Dept. | 0522-2209270 | N/A |
3. 🌐 Uttar Pradesh Social Welfare Department (Where the Deadline Extension Decision Rests)
Furthermore, this department oversees the scholarship scheme’s overall execution, including any decision on the deadline extension.
| Designation | Contact Number (Mobile) | Email Address |
|---|---|---|
| Joint Secretary (Scholarship) | 9454411446 | jointsec.sw@dirsamajkalyan.in |
| Assistant Director (Scholarship) | 9151935112 | nodal_officer_scho@dirsamajkalyan.in |
| Official Website | N/A | https://scholarship.up.gov.in/ |
📍 Local Contact for Mirzapur District Deadline Extension Follow-Up
Since Bhoomika Singh studies in Mirzapur, you can also, if needed, contact the local District Social Welfare Officer (DSWO) for a quicker resolution at the ground level, especially regarding institution-level verification.
| Location/Designation | Contact Number (Mobile) | Email Address |
|---|---|---|
| Vindhyanchal Division (covers Mirzapur) | 9151935139 | ddswmirzapur@dirsamajkalyan.in |
Recommendation: For the quickest follow-up on the deadline extension, first use the Jansunwai portal to send an अनुस्मारक (reminder), and then simultaneously contact the UP Scholarship Helpline (0522-3538700) and the Joint Secretary, Shri Arvind Mohan, citing the registration number GOVUP/E/2024/0084173.
💡 Solutions for the Scholarship Application Deadline Extension and NPCI Verification Issues
Overall, the problem — where Aadhaar seeding has completed but the NPCI status still reads “not received,” blocking students from printing the hard copy for submission — calls for a multi-pronged approach that combines systemic changes with immediate remedial action.
Accordingly, below are solutions grouped by the authority responsible for implementing them.
I. 🏛️ Systemic Solutions That Would Reduce the Need for Future Deadline Extensions
Specifically, these solutions address the root cause of the technical blockage in the scholarship process.
1. Technical Audit and API Reliability Improvement (To Prevent Future Deadline Extension Requests)
- Action: Firstly, the Department of Social Welfare should coordinate with its IT vendor and the National Payments Corporation of India (NPCI) to conduct a rapid audit of the API responsible for exchanging status information.
- Goal: Ultimately, identify why the system fails to relay the successful seeding status back to the scholarship portal, or why the portal’s query fails. This audit should, moreover, ensure the API link stays robust, handles high traffic, and returns timely, accurate responses — thereby preventing the “Status not received” error.
2. Introduce a Manual Override as an Alternative to a Full Deadline Extension
- Action: Specifically, implement a protocol so that, if the NPCI status remains “not received” for more than 48 hours despite evidence of successful seeding (such as the transaction details Bhoomika Singh submitted), the system lets the application proceed.
- Mechanism: For instance, allow institutions to manually verify the seeding status using the student’s bank documents (like the IPPB screenshot) and temporarily override the pending NPCI status to generate the print-out. Even so, final disbursal would still depend on later NPCI confirmation, but the application process would, in the meantime, keep moving forward.
3. Proactive Communication and Transparency
- Action: Additionally, create a dedicated, real-time dashboard on the scholarship portal that clearly shows known technical issues, expected resolution times, and system downtime alerts.
- Goal: Above all, reduce panic and repeated grievances. If, for example, the NPCI server is genuinely down, the portal should inform students directly, instead of returning a generic “Status not received” message.
II. 🗓️ Remedial Solutions: Immediate Relief Through the Deadline Extension
In contrast to the systemic fixes above, these are the immediate steps needed to salvage applications that are currently stuck.
1. Mandatory Scholarship Application Deadline Extension (The Primary Demand)
- Action: Above all, the government should immediately announce a minimum 7–10 day extension for the “print-out hard copy online application and its submission to institution” stage.
- Rationale: After all, this step is non-negotiable, since the system failure has stolen critical time from applicants. Therefore, officials should publicize the extension widely across all media channels.
2. Institution-Level Acceptance Protocol (Bridging the Gap Until the Deadline Extension Is Granted)
- Action: Similarly, issue an immediate directive to all participating institutions (such as K.B.P.G. College Mirzapur) instructing them to accept application print-outs accompanied by proof of successful Aadhaar seeding and banking details (like the IPPB screenshot).
- Condition: In turn, institutions should accept the hard copy conditionally, note the pending NPCI verification, and hold the application until officials resolve the technical issue. This approach, consequently, ensures students still meet the submission deadline.
3. Dedicated Grievance Fast Track for Deadline Extension Complaints
- Action: Finally, establish a special, high-priority email ID or phone number specifically for grievances related to the “Status not received from NPCI server” error.
- Goal: Above all, ensure the concerned officer (Shri Arvind Mohan or a nodal officer) addresses these specific complaints within 24–48 hours, bypassing the general grievance queue.
III. 🧑💻 Actions the Applicant Can Take While Awaiting the Deadline Extension (Mahesh Pratap Singh)
Meanwhile, while waiting for the government to act, the applicant should take proactive steps to work within the existing system:
- Firstly, Submit a Conditional Hard Copy: Print the available application form (even with a negative NPCI status section) and submit it to K.B.P.G. College Mirzapur, along with:
- Namely, the original grievance copy (GOVUP/E/2024/0084173).
- Along with that, the IPPB screenshot showing seeding on 20-11-2024.
- A written letter explaining that the applicant is submitting the hard copy conditionally due to the NPCI server error, citing the grievance number. Importantly, the college should acknowledge receipt of this package.
- Secondly, Follow Up on the Grievance: Then, use the Jansunwai portal to send an अनुस्मारक (reminder) on the existing registration number (GOVUP/E/2024/0084173), specifically asking for an update on the deadline extension request.
- Finally, Communicate Directly: Also, email Shri Arvind Mohan (arvind.12574@gov.in) and the Nodal Officer (nodal_officer_scho@dirsamajkalyan.in) with the full details of Bhoomika Singh’s case, emphasizing the critical need for a deadline extension.
Taken together, these actions create a documented trail proving the student attempted to meet the deadline — and they place the responsibility for any failure squarely on the technical system, not the student, while reinforcing the case for a Scholarship Application Deadline Extension.


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