Police Arrogance & Citizen Rights in Uttar Pradesh is reflecting arbitrary comments & inconsistent reports on the Jansunwai and public grievance portal. It seems that there is no morale in police personnel in Uttar Pradesh, leading to a concerning decline in professionalism. Many citizens feel that their voices are often ignored or dismissed, which undermines trust in law enforcement. Officers frequently exhibit a lack of etiquette and manners, contributing to an environment of intimidation rather than service. This problem not only affects the citizen’s right to be heard but also hampers the effective functioning of the justice system. The need for training in communication and empathy within the police force has never been more urgent, as it directly impacts community relations and public safety.
Key Takeaways
- Police Arrogance & Citizen Rights in Uttar Pradesh highlights a troubling decline in police professionalism and an erosion of trust within communities.
- Public grievance portals are intended to ensure transparency and accountability; however, cases like the one from Mirzapur show a failure in practice.
- The handling of a land fraud complaint revealed police misuse of character assassination instead of proper investigation, raising serious legal concerns.
- The article discusses violations of constitutional rights and the need for urgent police reform to respect citizen rights.
- The complainant escalated the issue to the Chief Minister and filed an RTI to demand accountability from the police department.
Police Arrogance & Citizen Rights in Uttar Pradesh: How a Grievance for Land Fraud Turned into Character Assassination
Public grievance portals like CPGRAMS and the Integrated Grievance Redressal System (IGRS Jansunwai) were designed by the government to bridge the gap between citizens and state machinery. Ideally, they were built to guarantee transparency, enforce accountability, and provide a dignified avenue for ordinary individuals to seek justice against corruption or administrative inaction.
However, a recent case originating from Mirzapur highlights a dark and alarming trend in grassroots governance. This is the direct collision of Police Arrogance & Citizen Rights in Uttar Pradesh. Consequently, it serves as a stark example of how grassroots law enforcement officers can weaponise derogatory language to frustrate applicants. In addition, they can shield themselves from conducting lawful investigations.
When a citizen approached the police with concrete revenue records exposing a massive land fraud, the system responded poorly. Instead of filing an FIR, officials resorted to blatant character assassination.
The Core Issue: Forgery and Illegal Sale of Ancestral Property
The dispute began when the complainant, Naresh Kumar Jaiswal, a resident of Surekapuram Colony in Mirzapur, discovered a severe violation of his rights. Specifically, he found that his birthright as a coparcener in his family’s ancestral property located in Village Bhatewara (Kon) was being systematically dismantled.
According to the official grievance filed under registration number GOVUP/E/2026/0022145, the complainant’s father executed multiple sale deeds to third parties. Furthermore, he did this without any legal necessity or the consent of the coparceners.
To substantiate these serious allegations of land fraud, the complainant attached verified revenue records (Bhulekh/Khatauni) directly to his grievance file. These documents, referenced under the core file “Nareshdoc.pdf”, clearly show the tracking of land transactions and mutations.
Legally, these actions constitute a clear-cut case of criminal breach of trust, cheating, and the creation of fraudulent public records under the Indian Penal Code (IPC) Sections 420, 406, 467, 468, and 471. There are also corresponding sections under the BNS.
Defamation as a Shield for Inaction: A Case Study of Police Arrogance & Citizen Rights in Uttar Pradesh
Instead of analysing the revenue trails, the local police administration—specifically the office of the Circle Officer (Sadar), Mirzapur—chose a terrible route. Likewise, they refused to summon the parties for a rigorous criminal inquiry. Therefore, this case stands as a textbook example of Police Arrogance & Citizen Rights in Uttar Pradesh being completely compromised.
Indeed, on March 31, 2026, the police officially closed the case on the public portal with a highly objectionable remark:
“आवेदक दिमाग से कुछ डिस्टर्ब लगता है… अपनी पत्नी को छोड़ चुका है…”
By entering this insult into the permanent public record, the local police attempted to completely decimate the complainant’s credibility. In addition, they cited an unrelated matrimonial dispute pending in a Gorakhpur court.
Undoubtedly, this raises a massive institutional question regarding the balance of Police Arrogance & Citizen Rights in Uttar Pradesh. In particular: Since when are police sub-inspectors or circle officers qualified to issue psychiatric evaluations on a public grievance portal without a certified medical board report?
Clearly, the investigating officer deployed this unparliamentary and abusive language as a diversionary tactic. By labelling the citizen as unstable, the officer attempted to absolve the department of its statutory duty to investigate document forgery and financial fraud.
Severe Violations of Established Legal Mandates
The handling of this grievance is not just a case of poor manners. Rather, it is a direct violation of constitutional protections and Supreme Court precedents. This highlights the ongoing tension between Police Arrogance & Citizen Rights in Uttar Pradesh:
1. Violation of the Lalita Kumari Mandate
- In the landmark judgment Lalita Kumari vs. Government of Uttar Pradesh, the Supreme Court of India ruled that registration of an FIR is mandatory if the information discloses a cognisable offence. PDF
- Land fraud involving forged signatures or false ownership claims is a non-bailable, cognizable offense. PDF
- Yet, the Mirzapur police ignored this mandate and passed off a criminal act as a “civil father-son dispute. PDF
2. Infringement of Article 21
- The right to life and personal liberty guaranteed under Article 21 of the Constitution includes the right to live with human dignity and reputation.
- Therefore, writing defamatory, unsubstantiated personal insults on an official government portal constitutes a direct assault on a citizen’s reputation by state actors.
3. Misuse of Preventive Sections
- Instead of addressing the root cause—the fraudulent sale of land—the local police pushed the matter under the rug. PDF
- Specifically, they filed a superficial preventive action under Sections 126/135 of the BNSS (proceedings for keeping peace) against both parties. PDF
- Consequently, this is a classic example of treating a major criminal fraud as a routine neighbourhood squabble. Officials do this to avoid heavy paperwork.
The Citizen Fights Back: Escalation to the Chief Minister and RTI
When systemic bias attempts to silence a justified complaint, utilising higher administrative and legal checks becomes the ultimate tool. This is essential to protect citizen rights against police high-handedness.
The Special Appeal to the Chief Minister
First, the complainant successfully lodged a comprehensive, detailed appeal directly with Shri Arvind Mohan (Joint Secretary) at the Chief Minister’s Secretariat under registration number GOVUP/E/2026/0083234. This appeal demands the immediate disposal and vacating of the biased local police report. Additionally, it seeks an order to log the actual land-fraud FIR. It also demands a strict disciplinary inquiry into the character assassination conducted on the public portal.
Activating the RTI Act for Personal Accountability
Second, the complainant filed a targeted Right to Information (RTI) application with the Superintendent of Police Office, Mirzapur, under tracking number SPMZR/R/2026/60307. Addressed directly to the Public Information Officer, Shri Rajkumar Meena (ASP Operation), this application legally compels the department to provide clear answers:
- They must provide the name, designation, and unique login ID of the officer who typed the derogatory “mentally disturbed” remark. PDF
- They must provide certified copies of the complete file notings and internal signature trails from February 21 to March 31, 2026. PDF
- They must provide the medical evidence or clinical report that the police relied upon to make such a bizarre evaluation. PDF
Conclusion: Reclaiming Citizen Rights from Administrative Arrogance
Ultimately, this case serves as a stark reminder that technology alone cannot bring transparency if the mindset of the ground-level bureaucracy remains defensive and dismissive. The battle between Police Arrogance & Citizen Rights in Uttar Pradesh will continue to tilt unfavourably unless strict actions are taken against offending officers. Moreover, officers must learn that they cannot use insulting language to frustrate applicants. This is especially true when applicants bring complex crimes to their doorsteps.
Therefore, the outcome of the current appeal before the Chief Minister’s Secretariat will be a litmus test for the state’s “zero-tolerance” policy toward administrative misconduct. True justice will only be served when the land fraud is registered as a criminal case. Additionally, the specific official who abused the public portal must face strict disciplinary action under the Government Servants Conduct Rules.
Based on the official government data from your active applications, here are the detailed credentials, contact numbers, email IDs, and web portal paths for the concerned public authorities handling your matters:
1. The Chief Minister Secretariat Appeals (IGRS Portal) (Police Arrogance & Citizen Rights in Uttar Pradesh)
This office is currently processing your active special appeal regarding the local police’s misconduct and land fraud verification.
- Concerned Officer: Shri Arvind Mohan PDF
- Designation: Joint Secretary PDF
- Office Address: Chief Minister Secretariat, Room No. 321, U.P. Secretariat, Lucknow PDF
- Official Contact Number:
0522-2226350PDF - Official Email Address:
arvind.12574@gov.inPDF - Active Appeal ID (Under Process):
GOVUP/E/2026/0083234PDF - Primary Web Link: IGRS Jansunwai Portal (UP)
- Central Grievance Path: CPGRAMS Portal (Govt of India)
2. RTI Information Desk (Mirzapur Police Headquarters)
This authority has been legally served your RTI application to expose the internal files and identify the specific officer who uploaded the derogatory public remarks. (Police Arrogance & Citizen Rights in Uttar Pradesh)
- Public Information Officer (PIO): Shri Rajkumar Meena PDF
- Designation: ASP Operation, Mirzapur PDF
- Official Contact Number:
9473567333PDF - Primary Email Address:
aspopmzp@gmail.comPDF - Nodal Officer Telephone:
9473567333PDF - Nodal Officer Alternative Email:
addlspopmzr@gmail.comPDF - RTI Track Registration Number:
SPMZR/R/2026/60307PDF - RTI Online Portal Link: RTI Online Uttar Pradesh
3. Revenue Land Record Tracking (Bhulekh)(Police Arrogance & Citizen Rights in Uttar Pradesh)
This digital database acts as your core evidentiary link to trace mutations and unauthorized sales of ancestral property inside Village Bhatewara (Kon), Sadar, Mirzapur.
- Public Authority: National Informatics Center (NIC) / Revenue Department of Uttar Pradesh PDF
- Target Land Account (Khata): Khata Number
00004(Gata/Khasra No.203, area0.2800Hectares) PDF - Live Web Portal Path: UP Bhulekh Land Records
- Administrative Reforms Helpdesk:
0522-7118629PDF
4. Judicial & Case Status Trackers (eCourts) (Police Arrogance & Citizen Rights in Uttar Pradesh)
Used to actively monitor updates on any parallel land partitions or the family dispute case pending execution.
- Public Authority: Additional Principal Judge, Family Court IInd, Gorakhpur / Civil Courts PDF
- Active Tracking Case ID: Criminal Misc. Case
915/2021PDF - Global Judicial Web Portal: eCourts Services India


Facing a similar challenge? Share the details in the box below, and our team of experts will do their best to help.