Here are the key takeaways from the analysis of the grievance reports and the resulting blog post. One area worth highlighting is the impact of power supply on the issues discussed.
- The “Promise vs. Reality” Gap: There is a significant discrepancy between the high-level government promises of 24-hour electricity. The actual supply in rural Mirzapur, specifically Nibi Gaharwar, is reported to be as low as 8 hours.
- Systemic Administrative Apathy: The Department of Electricity staff are particularly criticized at the Jigna Power House and Arjunpur feeder. They are described as having “zero sensitivity.” They are accused of ignoring the gravity of power disruptions. They do not act on grievances in a timely manner.
- Allegations of Fraudulent Reporting: A core issue is the submission of false reports by local Junior Engineers. While officials claim nearly 19 hours of supply, residents provide firsthand accounts of indefinite disruptions. These accounts suggest that internal data is being manipulated to meet targets on paper.
- Ineffectiveness of the Jansunwai (IGRS) Portal: Despite the digital filing of complaints (e.g., GOVUP/E/2025/0066468), the grievances are being “closed” by subordinate officers without actual resolution or physical improvement on the ground.
- Impact on Rural Life: The persistent outages are more than an inconvenience. They are seen as a form of official harassment. This is especially true when scheduled maintenance bleeds into indefinite, casual breakdowns. Such breakdowns paralyze rural activity.
- Call for Accountability: The situation highlights a need for higher-level intervention from the Chief Minister’s Secretariat. They should oversee the Executive Engineers and SDOs. These individuals are currently perceived as “mute spectators” to the infrastructure failure.
The Dark Reality of Rural Mirzapur: Broken Promises and Administrative Apathy
Residents of rural Mirzapur are fighting for a basic necessity: stable electricity. This struggle continues even in the age of “Digital India” and “Viksit Uttar Pradesh.” The actual ground reality for villages like Nibi Gaharwar presents darkness. It contrasts with misleading reports, highlighting the true impact of power supply issues locally. It also highlights bureaucratic indifference.
1. Impact of Power Supply: The Disconnect: 24-Hour Promises vs. 8-Hour Reality
The filed grievances highlight the central issue: the government failed to deliver on a flagship promise it made. Grievances GOVUP/E/2025/0066468 and GOVUP/E/2025/0065071 specifically noted these issues, detailing the government’s broken assurances.
Official rhetoric suggests an ongoing transition toward a stable 24-hour supply of power for all residents. Rural areas under the Arjunpur feeder (Jigna Power House) shockingly report receiving only around eight hours of electricity daily. This makes the local impact of power supply extremely evident.
- The Promise: The government promised to provide every household across the region with an uninterrupted 24/7 supply of power.
- The Reality: Citizens experience frequent, indefinite breakdowns and a standard supply of barely eight to ten hours. People in rural blocks across the area, especially in Chhanbey, clearly experience this insufficient power supply. The negative impact of power supply is felt deeply in daily life.
2. A Breach of Trust: False Reporting by Local Officials
The evident lack of honesty from the local authorities is more damaging than the simple lack of power. Their official responses lack truthfulness. When citizens raise issues on the Jansunwai (IGRS) portal, the resulting reports often completely contradict their daily lived experience.
Case Study: For instance, a Junior Engineer falsely reported a power supply of eighteen hours. He claimed there were forty minutes of power in the area. However, local residents witnessed indefinite casual disruptions, which made the engineer’s optimistic claims mathematically impossible to achieve.
This “paper-only” resolution advises subordinate officers to focus on closing digital files. They neglect fixing the physical infrastructure. This approach worsens the overall impact of the unstable power supply arrangements.
3. The “Zero Sensitivity” of the Electricity Department (Impact of Power Supply)
The filed grievances clearly highlight a systemic issue. Officials demonstrate “zero sensitivity” toward the common public. They overlook the damaging impact that unreliable power supply has on villages.
- Accountability Gap: A significant accountability gap exists. Staff frequently overlook submitted grievances for days. This delay not only postpones power restoration but also aggravates the impact felt by residents from inconsistent supply.
- Escapism: The public accuses officials of “passing the time” and avoiding the gravity of the situation completely. They should be submitting factual site reports instead of engaging in these delaying tactics related to power supply consequences.
- The “Closed” Loop: Local officers often mark complaints as “Closed” (अधीनस्थ अधिकारी के स्तर पर निस्तारित) without providing a satisfactory resolution. This unacceptable practice forces citizens to label the final outcome as “Harassment by Official.” Clearly, the impact of unreliable power supply is magnified by such negligence.
4. Technical Failure or Administrative Negligence?
The complete breakdown of power supply in Mirzapur is not solely caused by a lack of coal. Insufficient grid capacity is also not the only reason. Fundamentally, this situation represents a distinct and severe failure of essential local management. This negligence further deepens the impact felt by residents.
- Dilapidated Infrastructure: Dilapidated infrastructure, specifically aging wires and overloaded feeders, causes the frequent power disruptions in the affected region. “Scheduled” disruptions often occur from 8:00 AM to 2:00 PM. These often bleed into indefinite casual power outages. This amplifies the negative impact resulting from continuous problems with supply.
- Poor Supervision: The administration tasks the Executive Engineer (Distribution Division II) and SDOs with proper oversight and supervision duties. Nevertheless, the Arjunpur feeder remains a symbol of neglect. It highlights a critical failure in supervision. This intensifies the local impact of poor power supply.
5. Conclusion: Beyond Election Rhetoric (Impact of Power Supply)
When the Home Minister refers to election promises as empty “jumlas” or political rhetoric, the administration’s credibility is at risk. Its credibility hangs in the balance.
The Prime Minister’s dream of uninterrupted power supply sadly remains just an unreachable dream for the poor villager. For the residents of Mirzapur, electricity is clearly not a luxury. It is an essential prerequisite for water, education, and maintaining basic human dignity and quality of life. Overall, the true impact from unreliable power supply has devastated these communities.
It is now time for the Chief Minister’s Secretariat and Shri Arvind Mohan (Joint Secretary) to intervene and take action. They must look beyond the “Satisfactory” boxes local engineers check and demand genuine accountability. The Chief Minister’s Secretariat and Shri Arvind Mohan must hold the Mirzapur Electricity Department accountable for the persistent darkness.
Key Takeaways
- There is a significant gap between the promised 24-hour electricity supply and the reality. In rural Mirzapur, electricity is available for just 8 hours.
- Local officials display systemic apathy and frequently ignore grievances, contributing to ongoing power disruptions.
- Residents report fraudulent reporting by Junior Engineers, leading to a false perception of power supply stability.
- The Jansunwai portal fails to resolve complaints, often marking them as ‘closed’ without real solutions.
- Persistent outages severely impact rural life, highlighting a need for accountability from higher authorities like the Chief Minister’s Secretariat.
To address your specific grievance, here are the structured contact details. These include application identifiers and web links. The authorities mentioned in your registration can also be contacted with these details.
🏛️ Central Authority: Chief Minister’s Office (CMO)(Impact of Power Supply)
The Joint Secretary listed in your grievance is the primary oversight official for the Jansunwai portal.
- Concerned Officer: Shri Arvind Mohan (Joint Secretary)
- Application IDs (Grievance Numbers): *
GOVUP/E/2025/0066468GOVUP/E/2025/0065071
- Email Address:
arvind.12574@gov.in(Official) /jansunwai-up@gov.in(Portal Support) - Contact Number:
0522-2226350/0522-2226354 - Web Link: Jansunwai-Samadhan Portal
⚡ Electricity Authority: Purvanchal Vidyut Vitaran Nigam Ltd (PuVVNL)
Your village (Nibi Gaharwar) falls under the Mirzapur jurisdiction. These are the relevant corporate and local officials responsible for the Arjunpur Feeder and Jigna Power House.
| Designation | Official Name | Contact / Mobile | Email Address |
| Managing Director (MD) | Shri Shambhu Kumar (IAS) | 0542-2318437 | md@puvvnl.in |
| Superintending Engineer (SE) | Mirzapur Circle | 9450963xxx* | sepuvvnlmirzapur@gmail.com |
| Vigilance Team (Mirzapur) | Enforcement Squad | 8887156945 | vigilancemzp@gmail.com |
| Toll-Free Helpline | Centralized Support | 1912 | 1912@uppcl.org |
Note: For the Superintending Engineer of Mirzapur specifically, the administrative email is
czepuvvnlmirzapur@gmail.com.
📍 Local Administrative Details
For the Arjunpur Power Feeder and Jigna Power House issues, you can use these web links to escalate or track outages:
- Official Website: PuVVNL Official
- Outage Tracking: UPPCL Scheduled Outages
- Consumer Services: UPPCL Consumer Portal
Next Steps for You
- Email Escalation: Send a formal email to
md@puvvnl.inandarvind.12574@gov.inattaching your grievance PDFs. Use the subject line: “Factual Misrepresentation in Grievance GOVUP/E/2025/0066468 – Request for Log Verification.” - Lodge a 1912 Complaint: Call 1912. Specifically ask to register a complaint against the Junior Engineer for “providing false supply data in a government portal report.”
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