⚡️ Arbitrary Electricity Billing in Mirzapur: A Mirzapur Consumer’s Plea to the Chief Minister

Is there fear of penal action among the staff of the Department of Electricity Mirzapur? They are providing arbitrary electricity bills, and this remains a pressing concern for many consumers. Proper inquiries have been initiated regarding Arbitrary Electricity Billing in Mirzapur. However, the staff continues to generate inflated bills. This raises questions about the integrity of their processes and the accountability of their actions. This situation frustrates residents. It also undermines trust in the utility service. Residents grapple with financial burdens imposed by inaccurately assessed power consumption. The lack of transparency and persistence of such practices cause many to wonder. They question if those responsible will ever face any consequences. This perpetuates a cycle of uncertainty and dissatisfaction among the public.

The Unending Nightmare of the Electricity Bill (Account No: 2521-372-000)

For Smt. Neelam Devi, a resident of Mirzapur, the promise of reliable electricity supply has been overshadowed. A relentless cycle of arbitrary billing continues. There is administrative contradiction from the local Electricity Distribution Division (EDD Mirzapur). There have been multiple attempts to resolve the issue. The consumer adhered to a payment resolution set by the department itself. Despite this, the consumer is now facing a fresh demand. This demand directly violates the prior agreement. This grievance was filed by her husband, Lalit Mohan Kasera. It is officially registered as GOVUP/E/2025/0132165. The grievance reveals an administrative lapse. It also shows a disregard for consumer rights within the Purvanchal Vidyut Vitaran Nigam Limited (PUVVNL).

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The Broken Resolution: Payment Made, Bill Issued (Arbitrary Electricity Billing in Mirzapur)

The core of the dispute lies in a settled agreement that the department appears to have unilaterally ignored. The consumer, whose account number is 2521-372-0001, was facing outstanding dues resulting from a flawed billing process. A resolution was reached, requiring a specific payment to settle the matter.

On 23-09-2025, the consumer fulfilled her obligation by paying ₹1415.00 via Netbanking. This payment is confirmed by the official receipt (Reference No. EW1419952598105993216)². This payment should have closed the outstanding dispute.

However, just ten days later, the department issued a new bill dated 03-OCT-2025 demanding a Payable Amount of ₹2999³³³. This staggering demand directly contradicts the previous settlement. The department’s acceptance of ₹1415.00 as a resolution was followed by a higher demand for ₹2999 ⁴⁴⁴ before the due date of 10-OCT-2025. This action constitutes a clear breach of trust. It also demonstrates a breakdown of administrative accountability. The consumer experiences unnecessary mental harassment. They paid the agreed-upon amount. Despite this, they face an immediate and greater threat of disconnection, with the disconnection date set for 17-OCT-2025.

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The Proof of Arbitrariness: Zero Consumption Billed (Arbitrary Electricity Billing in Mirzapur)

The grievance documents provide irrefutable evidence that the latest bill for ₹2999 is arbitrary and not based on actual usage.

• Meter Installed, Yet Provisional Billing: The connection details clearly show the consumer, Neelam Devi, has a meter. The meter number is 5323010. The Sanctioned Load is 1 kW. Yet, the bill dated 03-OCT-2025 explicitly states the Bill Basis as PROV (Provisional)⁸⁸.
• Zero Units Billed: The detailed usage summary confirms the lack of actual meter reading. The fields for Net Billed Unit. The amount of ₹2994.95 (Net Current Bill) originates primarily from accumulated Energy Charges of 2871.92, includes a Current LPSC (Late Payment Surcharge) of ₹85.66, and accounts for an existing Arrear Amount of ₹4.21.
• Violation of Code: The practice of issuing provisional bills when a meter is available is improper. It directly violates the spirit of the Electricity Act, 2003. This act mandates billing through a correct meter, and the UP Electricity Supply Code, 2005.

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A History of Inaction and Pending Grievances

This is not an isolated incident but part of a persistent pattern of negligence. The consumer has previously filed multiple grievances through the official channels, all of which remain unresolved: (Arbitrary Electricity Billing in Mirzapur)

• GOVUP/E/2025/0038986
• GOVUP/E/2025/0013079
• GOVUP/E/2024/0093661

The local division (EDD Mirzapur/EDSD III FATAHA) 17 has failed to resolve these issues over several months. This failure demonstrates clear administrative lethargy. It also shows consumer neglect. The Chief Minister Secretariat has received the current grievance (GOVUP/E/2025/0132165) and forwarded it to Shri Arvind Mohan, Joint Secretary. This underscores the severity of the matter.

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Call for Chief Ministerial Intervention

Lalit Mohan Kasera’s final plea to the Honourable Chief Minister seeks decisive action. He wants to end this ongoing harassment. It has plagued him for a long time. It has adversely affected not only his personal well-being but also his professional life. He stresses the urgent need for government intervention and support. Also, he hopes this will restore his sense of safety and dignity. He hopes the Chief Minister will understand the gravity of his situation. Immediate steps are needed to address the systemic issues that allow such intimidation to persist in society.

1. Nullify the Arbitrary Demand: Please nullify the demand for ₹2999 immediately, and honor the prior payment of ₹1415.00 as the full and final settlement of the past dispute.
2. Mandate Meter-Based Billing: EDD Mirzapur must issue strict directives. Generate all future bills based solely on actual meter readings. This applies to Meter No. 5323010.
3. Ensure Accountability: The government must launch an investigation. This is against the officials responsible for contradicting the department’s own resolution. They generate bills with zero units and repeatedly harass consumers. This ensures strict accountability. (Arbitrary Electricity Billing in Mirzapur)

This case serves as a stark reminder. Officials often disregard mandates for transparency and consumer protection at the ground level. The intervention of the Chief Minister’s office is essential to restore faith in the system and bring justice to Smt. Neelam Devi and other consumers are facing similar arbitrary billing practices.