The incorrect electricity bill has been part of the practice of the Department of Electricity Mirzapur, leading to significant frustration among the residents.
Many consumers have reported discrepancies in their bills, often finding them inflated or reflecting incorrect usage readings, which has raised concerns about the accuracy of the metering systems.
Additionally, this situation creates a burden on the local populace, as they struggle to understand these charges and resolve the issues promptly.
The need for thorough investigations and improvements in billing procedures has become increasingly evident, highlighting the importance of transparency and accountability in energy management.

Mirzapur: Complaint Filed Over Incorrect Electricity Bill for Under-Construction Temple, Department Orders Investigation

Reference Number: 40019924027501

A case about the working techniques of the electricity department has emerged from Mirzapur district, Uttar Pradesh, highlighting significant concerns over operational practices. Allegations have been made about a bill being issued for an under-construction temple, raising eyebrows among local residents and stakeholders, especially considering the importance of transparency in such matters.
This billing occurred without a proper meter reading, which has puzzled many and sparked discussions about the integrity of the electricity department’s procedures. Mr. Yogi M.P. Singh filed this grievance on behalf of Abha Singh, advocating for those who may not have the means to voice their concerns.
He utilized the Jan Sunwai (Public Grievance) portal, illustrating the growing trend of citizens demanding accountability from authorities. Singh is firmly demanding transparency and accountability, asserting that such practices not only undermine public trust but also potentially harm community development initiatives, especially those related to essential services like electricity.

---

Applicant’s Details

• Complaint Number: 40019924027501
• Applicant’s Name: Yogi M P Singh
• Concerned Person: Abha Singh w/o Keshav Pratap Singh
• Location: Mohalla Surekapuram Colony, Shri Lakshmi Narayan Baikunth Mahadev Mandir, Jabalpur Road, District-Mirzapur, Uttar Pradesh, PIN – 231001

---

The Core Grievance

The complainant stated that the electricity bill was sent arbitrarily by the department. The bill was for a connection at an under-construction temple. This temple is located in Lohandi Kala village near Bhujwa ki Chauki.

Bill Details:

• Bill Amount: ₹320
• Due Date: 29 November 2024
• Bill Number: 653383715656
• Bill Date: 22 November 2024

The complaint clearly states that the temple is still under construction and remains closed most of the time, emphasizing the fact that very few activities take place within its premises.
Only a single bulb is used for light, highlighting the extremely limited energy requirements of the site.
Despite this minimal consumption, which is hardly representative of typical electricity usage, the department issued a bill for ₹320.
This amount seems disproportionately high given the circumstances, especially considering that the temple has been dormant for an extended period.
They did this without taking a meter reading, which is not only perplexing but also represents a clear violation of consumer rights.
Such practices raise serious concerns about accountability and transparency within the energy billing process, leaving many consumers frustrated and questioning the integrity of their utility providers.

The complainant has asked the next questions to the department:

1. Which employee conducted the meter reading? Please give their name and designation.
2. Is the issued bill based on the actual reading recorded by the meter?
3. The connection number provided on the bill receipt is not working on the department’s website. Please give the correct connection number so the bill status can be, checked online.

---

Department’s Action and Disposal

• Complaint Status: Disposed
• Disposal Date: 07 December 2024
• Officer: Executive Engineer, Electricity, Mirzapur

Report Received from the Subordinate Office:

Taking cognizance of the matter, the Sub-Divisional Officer (SDO) of Electricity Distribution Sub-Division-III, Fataha, Mirzapur, Mr. Vineet Mishra, issued a letter on 07 December 2024, detailing the urgent need for improvements in the local electrical infrastructure in response to increasing complaints from residents about frequent outages and fluctuations in power supply.
The letter emphasized the importance of ensuring a reliable electricity distribution system to enhance the quality of life for the community and outlined the proposed steps to address these issues, including scheduled maintenance, upgrades to existing equipment, and plans for future developments aimed at augmenting the capacity of the electrical grid.

According to the letter:

In reference to your online complaint about the revision of the electricity bill for connection no. 6531493939, you are hereby informed that the concerned Junior Engineer has been directed to inspect the meter. The meter is installed at connection no. 6531493939. The Junior Engineer will send the investigation report. Then, the bill will be revised based on the meter reading.”

(Note: You can insert an image of the department’s letter here)

---

Conclusion

In this case, the department has taken swift action on the complaint by ordering a comprehensive investigation aimed at addressing the issues raised by the concerned parties.
The grievance closed with a “Disposed” status, indicating that initial steps have been taken, but it is crucial to understand that the actual resolution will only occur after the Junior Engineer’s report is submitted.
This report will serve as a pivotal document in determining the facts of the case and guiding the next steps.
Once the findings are reviewed, there will be a need to correct the bill accordingly to reflect any necessary adjustments or refunds due to the discrepancies identified.
It is important for the department to ensure transparency throughout this process to maintain public trust and accountability.

There is a discrepancy between the bill number, mentioned by the complainant (653383715656).
The connection number cited by the department in its letter is (6531493939).
This discrepancy is noteworthy.
The department has specified a connection number for the investigation.
Hopefully, this means the consumer will soon get the correct information.
They should also get a revised bill.
This case demonstrates the public grievance portal’s role as an effective platform.
It allows ordinary citizens to raise their issues with the authorities.
It also helps them seek a resolution.

Yogi government is mute spectator of arbitrary electricity bills and corruption in the office of EDD II Mirzapur as failed to control anarchy

Theft of electricity is quite rampant but no action by concerned EE EDD II