Here are the key takeaways. They come from the documented case of Shri Basant Lal Jaiswal and the resulting analysis. This analysis highlights issues related to Systematic Harassment of Older Citizen.:+2

• Verified Settlement in 2010: The connection (no. 1365332000) was physically disconnected on December 10, 2009, after the consumer settled the final dues of 256.+2
• Proof of Official Endorsement: The Permanent Disconnection (PD) application contains handwritten signatures. It also includes instructions from the Sub-Divisional Officer (SDO) and Junior Engineer (JE) Abhay Singh. These documents are dated March 9, 2010.+2
• Administrative Record Failure: JE Abhay Singh and Lineman Ram Achaivar clearly processed the records internally. However, the department failed to finalize the PD file in their system. This resulted in 15 years of illegal automated billing.+3
• Predatory Billing Demands: Due to this administrative lapse, a settled account has grown significantly. It has resulted in a demand for 1,83,637 as of February 2026. It includes a surcharge of 63,613.+2
• Obstruction by Current Officials: Executive Engineer R. K. Yadav often claims a lack of records to close grievances. He uses questionable telephonic feedback to shift the burden of proof onto the older resident.+2
• Reports of Serious Intimidation: Recent visits by department staff included threats against the family. They warned of false electricity theft charges to prevent further legal applications.
• Demand for Accountability: The case highlights a need for a physical audit of the 2010 Arjunpur substation registers. Disciplinary action is required against staff who failed to record the original disconnection.
  • Systematic Harassment of Older Citizen

Justice Delayed: The Systematic Harassment of Older Citizen in Mirzapur

The administrative machinery of the Uttar Pradesh Power Corporation Limited (UPPCL) in Mirzapur currently faces scrutiny. This follows a harrowing case of negligence and predatory billing involving a respected older person, Shri Basant Lal Jaiswal. This situation highlights a disturbing trend. Departmental failures are being weaponised in systematic harassment. This harassment is directed specifically at an older citizen to cover up systemic record-keeping lapses.+3

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The Origin of the Dispute: A Settled Account (Systematic Harassment of Older Citizen)

The history of connection number 1365332000 (also referenced as 921/34-295) began on May 20, 1992. After nearly two decades of service, the consumer requested a permanent disconnection (PD).+1

The electricity line was physically cut on December 10, 2009. At that time, the consumer fulfilled his legal obligation by immediately paying the final outstanding dues of 256. He intended for this payment to zero the ledger and close the account permanently. However, this was merely the start of a fifteen-year administrative nightmare for the targeted older citizen who experienced systematic harassment.+4

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The Paper Trail: Handwritten Evidence of Negligence

Crucial evidence lies in the departmental records from March 2010. The formal application for a Permanent Disconnection file includes clear endorsements. These are handwritten by the officials in charge. They underline how systematic harassment has impacted the older citizen.+1

• The Sub-Divisional Officer (SDO): This official marked the application with the direction, “Pl. Report” (कृपया जाँचकर रिपोर्ट दें).+1
• Junior Engineer (JE) Abhay Singh: The JE officially signed and endorsed the application on March 9, 2010.+1
• The Chain of Command: He further endorsed the matter to Lineman Shri Ram Achaivar for an immediate site report.+1

Despite these physical documents bearing official signatures, the department failed to update its digital portal. The system continued to generate monthly bills for a non-existent connection. This is a clear case of systematic harassment suffered by the older citizen..+2

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From 256 to 1.83 Lakhs: The Arithmetic of Extortion (Systematic Harassment of Older Citizen)

The Arjunpur substation failed to close the file in 2010. Therefore, “unpaid” bills began to accrue over fifteen years. A settled account of 256 eventually ballooned into a predatory demand. This situation revealed a pattern of systematic harassment against the older citizen.+3

• Principal Arrears: By late 2024, the principal amount reached 80,352.
• Surcharge and Interest: The department added a staggering 63,613 in interest.+1
• Current Total: By February 2026, the total demand reached 1,83,637.

The department now penalises an older resident for its failure to maintain historical ledgers. This is a situation indicative of systematic harassment of an older citizen.

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The Role of Executive Engineer R. K. Yadav (Systematic Harassment of Older Citizen)

Executive Engineer (Ex. En.) R. K. Yadav recently handled this grievance. Under his supervision, the department closed two formal IGRS complaints (Case Nos. 60000250289303 and 60000260007624) with questionable justifications. The systematic harassment of an older citizen is evident in the way official responsibilities are evaded.+2

1. Shifting the Burden of Proof: Officials closed the case claiming the consumer provided no records. However, they ignored that the department is the legal custodian of its own registers.+1
2. Questionable Feedback: A report dated January 6, 2026, alleges the complainant admitted via phone to having no documents. The complainant vehemently contests this as a misrepresentation.+1
3. Conditional Justice: The department maintains that no PD filing can occur until the consumer pays the illegal arrears. This effectively holds his financial record hostage.

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Threats and Intimidation: Silencing the Aggrieved

Administrative negligence has reportedly shifted into active intimidation. Staff members recently visited the home of the older citizen, Shri Basant Lal Jaiswal. During this visit, they allegedly threatened the family with false electricity theft charges. They warned the family not to submit further applications. This act is connected to systematic harassment of this older citizen.

This tactic violates the state’s obligation to ensure the well-being of older people. The department threatened a resident to cover up a billing dispute. This action has escalated the issue from a service deficiency into a serious legal breach. It reflects systematic harassment of an older citizen.

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The Demand for Accountability (Systematic Harassment of Older Citizen)

Although the current initiative is postponed to protect the resident’s safety, several demands remain central to resolving this crisis, especially in light of the ongoing systematic harassment of an older citizen:

• Audit of 2010 Registers: Authorities must audit the Arjunpur Substation’s dispatch registers to locate the signatures of JE Abhay Singh.
• Waiver of Illegal Surcharges: The department must immediately cancel the 1,83,637 demand based on the settled 2010 status.
• Disciplinary Action: An inquiry must examine the conduct of staff who failed to file the PD report in 2010.+1

Conclusion (Systematic Harassment of Older Citizen)

The case of Shri Basant Lal Jaiswal serves as a litmus test for public utility accountability in Uttar Pradesh. Silence is not an option when billing categories are used as tools for harassment. If the department continues to disturb this respected older citizen, the matter must escalate to the Chief Minister’s Secretariat. Justice must be a reality for every consumer.+2

Based on the provided documents, here are the application identifiers, contact details, and digital links for the concerned public authorities and the specific grievance cases:

Grievance and Case Identifiers

• Current Grievance Registration Number: GOVUP/E/2026/0003063.
• Previous IGRS Complaint Numbers: 60000250289303 and 60000260007624.+4
• Electricity Connection Number: 1365332000 (also referenced as 921/34-295).+2

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Public Authority Contact Details (Systematic Harassment of Older Citizen)

1. Executive Engineer Office (Mirzapur)

• Official Name: Shri R. K. Yadav (Engineer R. O. Yadav).+4
• Email Address: xen.2mirzapur@puvvnl.n.+2
• Mobile Numbers: 9450963598 and 9839201043 (used for telephonic feedback).+3
• Office Address: Electricity Distribution Division-Mirzapur, Fatāha, Mirzapur.+2

2. Chief Minister Secretariat (Lucknow)

• Officer Name: Shri Arvind Mohan (Joint Secretary).
• Email Address: arvind.12574@gov.in.
• Contact Number: 05222226350.
• Office Address: Room No. 321, U.P. Secretariat, Lucknow.

3. Other Departmental Contacts

• Sub-Divisional Officer (Mukesh Kumar): 9450968615.
• Executive Engineer (Previous/Alternative Contact): 9450863809.

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Web Links and Portals

• Grievance Status Portal: PG Portal Print Detail.+2
• UPPCL Official Website: www.uppcl.org.