Grievance Status Update: An Overview of the Kotwali Katra Police’s Actions and Responses

Given the ongoing grievance filed by Shivam Gupta, it is essential to provide a comprehensive update. This update will cover the status of the case and the involvement of the Kotwali Katra Police. This update aims to clarify the current standing of the grievance. It will also outline the actions taken by the police and the implications for public safety in the area. The community’s concerns regarding the effectiveness of the police response are paramount in this discussion. Additionally, there are perceived inadequacies in addressing the underlying issues of safety and security.

Here are the key takeaways from the blog post regarding the grievance filed by Shivam Gupta:

• The government marks the case as “Closed” after filing a charge sheet. However, the victim perceives it as unresolved. This perception is due to ongoing safety concerns.
• Critique of Legal Charges: A central issue is the “laxity” in the police investigation. The victim argues that the sections applied under the Bharatiya Nyaya Sanhita (BNS), 2023, are excessively lenient. Specifically, they point to Sections 115, 351, and 352 as inadequate. They believe these sections fail to adequately represent the “barbaric” nature of the assault. Additionally, the victim highlights the habitual criminal behaviour of the accused, which the charges do not reflect. (Grievance Status Update & Kotwali Katra Police)
• The Cycle of Bailable Offences: The current charges are bailable. As a result, the offenders can return to the community shortly after arrest. This situation creates a “terror of goons” where the victim feels vulnerable to retaliatory abuse and harassment.
• Root Cause – Illegal Liquor: The grievance highlights a systemic failure in policing regarding the unlicensed sale of Desi Liquor. The victim links illegal alcohol consumption directly to the frequent nuisance and violence in the Mohalla.
• Demand for Administrative Accountability: The complainant is appealing to the Chief Minister’s Secretariat. They seek a higher level of scrutiny over local police actions. The complainant demands that “Good Governance” translates into actual public order. Additionally, they call for the protection of “innocent and gullible people”.
• The Power of Evidence: This case highlights the importance of photographic evidence of injuries. Medical reports also serve as crucial tools for the victim. They are essential in challenging a charge sheet that the victim believes downplays the severity of the crime.

The Struggle for Safety: When Legal Procedure Meets Ground Reality

In the heart of Mirzapur, a legal battle is unfolding. This situation highlights a systemic disconnect between police documentation and the lived experience of victims. The grievance filed by Shivam Gupta (Registration No: GOVUP/E/2025/0043647) is not merely a complaint about a single incident. It serves as a profound critique of how the law handles habitual offenders. Additionally, it addresses the perceived “laxity” in ensuring true public order.

This case highlights a prevalent frustration within the Indian legal system. There exists a significant gap between a case file marked as “closed” and the victim’s feeling of security.

The Incident: A Night of Violence in Kotwali Katra

The timeline of this grievance begins on the night of March 8, 2025. According to the First Information Report (FIR No. 58), the complainant, Shivam Gupta, and his family were subjected to a “barbaric assault” by four individuals: Vikash Bind, Om Prakash, Dilip Bind, and Kallu Bind.

The assault was not a random act of passion but, as per the complainant, a result of a recurring nuisance. The accused are described as habitual drinkers who frequently create a ruckus in the Lohandi and Kakarahwa areas. Despite the severity of the injuries—documented in a medical examination report—the police initially registered the case under specific sections of the Bharatiya Nyaya Sanhita (BNS), 2023.

Legal Framework of the Charges (Grievance Status Update & Kotwali Katra Police)

The police registered the FIR under the following sections of the BNS:

• Section 115(2): Punishment for voluntarily causing hurt (up to 1 year imprisonment).
• Section 351(2): Punishment for criminal intimidation (up to 2 years imprisonment).
• Section 352: Intentional insult with the intent to provoke a breach of peace.

While these sections cover the basic elements of the crime, the victim argues that they fail to capture the “quantum of the crime” and the habitual nature of the offenders’ behaviour.

Grievance Status Update & Kotwali Katra Police: A Procedural Victory, A Practical Failure

On May 26, 2025, the grievance status was marked as ‘Case Closed.’ The official remarks stated that the investigation report and charge sheet had been submitted to the court. From a purely administrative standpoint, the Ministry/Department of Uttar Pradesh fulfilled its duty: it received the complaint, investigated, and moved the matter to the judiciary.

However, Shivam Gupta’s dissatisfaction highlights a critical flaw in this process. For the victim, a “closed” status on a government portal does not equate to safety on the street.

The Problem with Bailable Offenses

The primary grievance of the victim now lies in the “leniency” of the charges. The sections applied are largely bailable. As a result, the offenders can easily secure bail. They can return to the same neighbourhood where the victim lives. Gupta points out that even after the police registered the FIR, the offenders continued to hurl abuses. They intimidated the family, feeling emboldened by the lack of “serious sections” in the charge sheet. (Grievance Status Update & Kotwali Katra Police)

Public Order and the Menace of Illegal Liquor

A significant portion of this grievance targets the root cause of the social unrest in the locality: unregulated alcohol consumption. The complainant raises a valid question about the “Good Governance” promised by the state.

“Where is the police if we are living in the terror of goons? Police must control the sale of Desi liquor without a licence because such illegal practices create nuisances.

This sentiment echoes a widespread issue in many parts of Uttar Pradesh, where the nexus between the illegal liquor trade and petty crime creates an environment of fear. When police focus only on the aftermath of a drunken brawl (the assault) rather than the source (illegal liquor sales), the cycle of violence remains unbroken.

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The Call for Judicial and Administrative Accountability (Grievance Status Update & Kotwali Katra Police)

Shri Arvind Mohan (Joint Secretary) at the Chief Minister’s Secretariat is currently handling the grievance. The victim’s appeal is clear: he is requesting a review of the investigation to ensure that the charge sheet reflects the true severity of the assault.

The victim’s argument rests on Article 51A of the Constitution of India, which outlines the Fundamental Duties of citizens. By invoking this, Gupta suggests that it is his duty to seek inquiry and the state’s duty to provide a society where “peace and tranquillity” are maintained. He argues that by applying lighter sections, the police are showing “laxity” that only promotes further criminality.

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Lessons for the Civil Society

This case serves as a microcosm of the challenges facing the newly implemented Bharatiya Nyaya Sanhita (BNS). While the laws have been updated, the implementation at the ground level (the Thana/Police Station) remains under scrutiny. (Grievance Status Update & Kotwali Katra Police)

1. Documentation is Key: The victim’s foresight in attaching medical reports and photographs of the injuries is crucial. In the eyes of the law, physical evidence is often considered more reliable than verbal testimony.
2. The Role of Portals: The IGRS (Jansunwai) portal has simplified the process of tracking grievances. However, it fosters a “disposal-orientated” culture. This culture may lead officers to hastily close a file without adequately addressing the underlying threat to the victim.
3. Community Vigilance: The call for controlling illegal liquor highlights that crime prevention is as important as crime punishment.

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Conclusion: Seeking a “Healthy Society”

Shivam Gupta’s plea serves as a reminder. The law should not merely be a set of procedures. It must act as a shield for the vulnerable. When authorities permit habitual offenders to roam free, it creates a problem. This often happens due to “procedural technicalities”. As a result, the public’s faith in the police and the judiciary erodes. (Grievance Status Update & Kotwali Katra Police)

As this case progresses through the court system, there is hope. The “barbaric assault” documented in the victim’s photographs should receive a punishment that is appropriate for the crime. Until that happens, the residents of Lohandi are living in a fragile state of peace. They are waiting for the promise of “Good Governance” to finally arrive at their doorstep.

Here are the contact details for the authorities concerned with your case. This information is based on the grievance details provided and the administrative structure of Uttar Pradesh.

1. Primary Oversight Authority (Grievance Status Update & Kotwali Katra Police)

Since your grievance reached the Chief Minister’s Secretariat, this office is the highest administrative office monitoring the police response.

Authority	Name/Designation	Contact Details
CM Secretariat	Shri Arvind Mohan (Joint Secretary)	Email: arvind.12574@gov.in Phone: 0522-2226350
Address	Room No. 321, U.P. Secretariat, Lucknow	Web: jansunwai.up.nic.in

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2. Police Authorities (District & Range) (Grievance Status Update & Kotwali Katra Police)

If you are dissatisfied with the charge sheet filed by the local station, you should escalate the matter to these officers who oversee the Mirzapur District Police.

• Superintendent of Police (SP), Mirzapur
  • Mobile/CUG: +91-9454400297
  • Email: spmz-up@nic.in
• Deputy Inspector General (DIG), Mirzapur Range
  • Mobile/CUG: +91-9454400159
  • Email: digrmz@up.nic.in
• Circle Officer (CO) – City, Mirzapur
  • (Supervises Kotwali Katra Police Station)
  • Mobile/CUG: +91-9454401103

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3. Local Police Station (Action: The police station) (Grievance Status Update & Kotwali Katra Police)

The police station is the unit responsible for the investigation and the quality of the charge sheet filed in court.

• Police Station: Kotwali Katra, Mirzapur
• Station House Officer (SHO) Mobile: +91-9454403986
• UP Police Emergency: 112 (For immediate nuisance or threats)

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4. Digital Portals & Mobile Apps (Grievance Status Update & Kotwali Katra Police)

You can use these links to file a “Reminder” or “Dissatisfaction” note against your existing registration number.

• Jansunwai-IGRS Portal: https://jansunwai.up.nic.in/
• UP Police Web Portal: https://uppolice.gov.in/
• Mobile App: “Jansunwai” (Available on Google Play Store for tracking and filing feedback).

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Next Steps for Your Application (Grievance Status Update & Kotwali Katra Police)

Since the case is “Closed” but you are unhappy with the “laxity” of the sections (bailable vs. non-bailable), you can:

1. File a “Send Reminder” on the Jansunwai portal using your registration number.
2. Submit a formal letter to the SP Mirzapur specifically requesting an “Application for Further Investigation” under Section 193(9) of the BNSS (formerly Section 173(8) of CrPC) if you believe critical evidence or more serious sections (like those related to grievous hurt) were ignored.

Would you like me to draft a formal letter addressed to the SP Mirzapur requesting a review of the charge sheet sections?