🚨 Repeated Fraudulent GST Registrations: A Case of Systemic Failure in Mirzapur

This post analyses the details of a grievance and subsequent appeal. It concerns the repeated fraudulent registration of Goods and Services Tax (GST) firms using a complainant’s residential address in Mirzapur. These actions highlight significant lapses in administrative due diligence and accountability within the CGST Division.

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1. The Core Issue: Multiple Fraudulent Registrations at a Single Address

The central problem is the repeated approval of fraudulent GST registrations for different firms at the complainant, Yogi M. P. Singh’s, property address (Mohalla Surekapuram Colony, Mirzapur).

• First Incident (M/s Ganga Enterprises): The initial grievance (CBOEC/E/2022/07571) highlights a fraudulent activity. Someone registered M/s Ganga Enterprises using a forged No Objection Certificate (NOC) from a deceased person.
• Second Incident (M/s Kurmi International Trades): This new grievance (CBOEC/E/2025/0006548) describes a second fraudulent registration. It is again for M/s Kurmi International Trades at the complainant’s address. The firm allegedly submitted a manipulated electricity bill. The connection number did not match the official meter at the premises.

This pattern suggests a fundamental flaw in the registration and verification process.

2. Allegations of Negligence and Lack of Accountability

The complainant argues that the repeated fraud points to systemic failure and administrative rot within the CGST Division, Mirzapur, leading to the following serious concerns:

• Gross Negligence in Document Verification: The authorities granted the approvals despite receiving clearly forged documents.. These included a forged NOC and a manipulated electricity bill.
• Ineffectiveness of Prior Action: The closure of the previous case against M/S Ganga Enterprises did not result in corrective action. Someone successfully processed another fraudulent registration for the same address.
• Harassment of the Complainant’s Family: Departmental verification visits occur due to fraudulent registrations. People perceive them as direct harassment. This harassment results from the department’s failure to perform its duties.

3. Departmental Response and Rationale for Closure

The department’s final reply (dated 06/10/2025) and subsequent appeal closure (dated 27/10/2025) provided the following actions and reasoning:

• Action on M/s Kurmi International Trades: The Jodhpur Commissionerate issued an alert notice. An investigation revealed that the firm does not exist. Authorities have canceled its registration, and they are taking further action as per law.
• Action on M/S Ganga Enterprises: The department has issued an alert notice. After the investigation, they also issued a show-cause notice.
• The Faceless System Defence: The department emphasised that they use a “FACELESS” system at the Central Processing Centre (CPC). This system processes GST registration. This process involves no direct physical contact between the taxpayer and the officer. This implicitly deflects responsibility for the initial approvals.
• Appeal Closure Rationale: The authorities closed the appeal, stating, “We have taken the necessary action as per law.” They also noted that “no one has submitted any new information or facts.”

4. Analysis of the Discrepancy (Complainant vs Department) (Fraudulent GST Registrations in Mirzapur)

Area of Discrepancy	Complainant’s View	Department’s View
Core Problem	Systemic failure, administrative rot, and potential corruption enabling repeated fraud.	Isolated incidents of fraud that are being addressed under the law once brought to their attention.
Accountability	Seeks a high-level vigilance inquiry to identify officers who approved the registrations without basic verification.	Implies the faceless system limits officer scrutiny and responsibility, taking action only after an alert is received.
Resolution	Requires comprehensive actions: blocklisting the property address, criminal proceedings, and a detailed report on prior action.	Action is limited to cancellation of the fraudulent firm (M/s Kurmi) and issuing notices for the previous one (M/s Ganga).

5. Relief Sought by the Complainant (Prayer/Relief)

The complainant requested five specific actions to address the issue comprehensively:

1. Immediate cancellation of M/s Kurmi International Trades’ registration and a thorough investigation into its proprietors. (Action taken by the department: Registration cancelled).
2. A detailed report on the action taken against M/s Ganga Enterprises and its proprietor.
3. Initiation of a high-level vigilance inquiry into the office of the Assistant/Deputy Commissioner, CGST Division, Mirzapur.
4. Implementation of a mechanism to blocklist the property address to prevent future fraudulent attempts.
5. Criminal proceedings against all parties involved in creating and submitting the forged documents.

The departmental response addresses the first point. However, it remains silent on the critical long-term requests. It also does not address the accountability-focused requests (points 2, 3, 4, and 5).

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Conclusion (Fraudulent GST Registrations in Mirzapur)

The GST department took immediate action upon receiving an alert. They cancelled the second fraudulent registration (M/s Kurmi International Trades). However, the official response fails to address the underlying systemic weakness. The authorities have not addressed the complainant’s key concerns. These include accountability through a vigilance inquiry. They also include implementing preventative measures by blocklisting the address. They have closed the appeal because there is “no new information.” This disregards the ongoing threat to the legal property owners.

The public authority in question is the Central Board of Indirect Taxes and Customs (CBIC). The Central Board of Indirect Taxes and Customs (CBIC) oversees public authority functions. Previously, it operated under the name Central Board of Excise and Customs (CBEC).

The grievance involves GST. Therefore, it falls under the purview of CBIC’s grievance and helpdesk mechanisms. It is also the responsibility of the specific zonal officers.

Here are the key contact details for the Central authority and general grievance handling:

📞 General Grievance and Helpdesk Contacts (CBIC/GST) (Fraudulent GST Registrations in Mirzapur)

Category	Contact Type	Details	Web Link
Grievance Redressal (Main)	Web Link	Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for logging complaints.	www.pgportal.gov.in
GST/Central Excise/Service Tax Issues	Toll-Free Number	CBIC Mitra Helpdesk (New Number effective Aug 1, 2025)	1800 425 0232
	Old Toll-Free Number	(Previously 1800 1200 232)
	Email	CBIC Mitra Helpdesk	cbicmitra.helpdesk@icegate.gov.in
GSTN Portal Issues	Toll-Free Number	GST Network (GSTN) Helpdesk for portal-related problems.	1800 103 4786
	Web Link	GSTN Self-Service Portal	https://selfservice.gstsystem.in/
Customs (ICEGATE) Issues	Toll-Free Number	ICEGATE Helpdesk (24×7)	1800 3010 1000
	Email	ICEGATE Helpdesk	icegatehelpdesk@icegate.gov.in

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📧 Specific Officer Contacts (Based on Grievance Details) (Fraudulent GST Registrations in Mirzapur)

Your grievance and appeal details already contain the contacts for the concerned officers and jurisdiction in the Varanasi Zone (Lucknow GST Zone):

Authority	Name/Designation	Contact Number	Email Address
Concerned Officer	Shri Vinish Chaudhary (COMMISSIONER)	05422502864	vigconfhqrsvns[at]gmail[dot]com
Jurisdictional Authority	COMMISSIONER CGST & CX, Varanasi		(Same as above)
Nodal Officer (Lucknow Zone – GST)	Shri. Dinesh Kumar (Additional Commissioner)	0522-2233061	dineshcustom11@yahoo.com

Note: The email address provided in the grievance is vigconfhqrsvns[at]gmail[dot]com. The phone number is 05422502864. It is for the Varanasi Commissionerate. This commissionerate is responsible for the Mirzapur Division.

After closing your appeal, you should take further action. You should either resubmit a comprehensive grievance on the CPGRAMS portal. Make sure to cite the specific unaddressed points. Alternatively, you can contact the Nodal Officer for the Lucknow Zone directly.

Would you like me to draft a new communication to the Lucknow Zonal Nodal Officer? It will focus on the lack of action on the vigilance inquiry. It will also address blocklisting the property address.