🚨 Urgent Plea for Justice: Senior Citizen Denied Ayushman Benefits at Ramakrishna Sevashram Hospital
A Cry for Help from Mirzapur: The Case of Vidya Devi
Grievance Registered: GOVUP/E/2025/0060071 (Uttar Pradesh) & DHLTH/E/2025/0012307 (Health & Family Welfare)
Date of Receipt: 04/06/2025
Complainant: Yogi M. P. Singh (Son of Patient)
The following is an account of a distressing situation involving a 78-year-old senior citizen, Vidya Devi, who is currently admitted to the Intensive Care Unit (ICU) of Ramakrishna Sevashram Hospital, Mirzapur, and is allegedly being denied the essential benefits of the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY).
The Core Issue: Biometric Failure and Alleged Mismanagement
The primary hurdle cited by the hospital’s on-site Ayushman office is the inability to download the patient’s biometric data despite the Aadhar card being provided since the early morning of 04/06/2025.
The complainant, Yogi M. P. Singh, raises serious concerns regarding the integrity and competence of the Ayushman office staff, questioning:
“Whether it is not reflecting the doubtful integrity of the office bearers of the Ayushman office.
He asserts that this ineffective working style undermines the very spirit and goals of the Ayushman scheme, potentially contributing to its failure in reaching the truly needy.
Senior Citizen Eligibility Under AB PM-JAY
Vidya Devi, born 01/01/1950, is 75 years old and clearly falls under the special provisions of the AB PM-JAY scheme for senior citizens aged 70 and above, as detailed in the grievance:
- New Unique Card: Eligible senior citizens (70+) are slated to receive a new, unique Ayushman Vay Vandana card.
- Top-up Coverage: Eligibility for free treatment up to Rs. 5 lakh per year, regardless of income.
- Exclusivity: A top-up cover of up to Rs. 5 lakh per year for those already covered, which they do not have to share with family members below 70.
The applicant is urgently requesting why these facilities are not being made available to his mother, who is currently in a critical condition.
Financial Burden and The Applicant’s Plea
The patient’s family is facing severe financial strain. The complainant highlights:
- Unemployed Sons: All three sons of the patient are currently unemployed.
- Immediate Expenditure: An expenditure of Rs. 18,000 was incurred by the applicant just yesterday to shift his mother from the emergency ward to the ICU.
- Poverty: The applicant states he is poor and desperately requires medical aid for his mother under the scheme.
The Ramakrishna Sevashram Hospital is noted as being registered with the Government of India to provide free treatment to senior citizens, making the denial of services even more alarming.
Call to Action and Constitutional Mandate
The complainant has formally requested a directive to the hospital to provide free facilities immediately. He emphasizes that the Ayushman office’s presence in the hospital is specifically to facilitate such entitlements.
The grievance has been officially Forwarded to Shri Arvind Mohan (Joint Secretary), Uttar Pradesh Secretariat, with contact details provided for follow-up:
- Organisation: Uttar Pradesh (Chief Minister Secretariat)
- Contact Number: 05222226350
- Email Address: arvind.12574@gov.in
The son is requesting help and an inquiry under Article 51 A of the Constitution of India, framing this as a matter of obligatory public duty and a fight against alleged “corruption and mismanagement” that prevents facilities from reaching the needy.
We urge the concerned authorities to take swift and decisive action on Grievance Numbers GOVUP/E/2025/0060071 and DHLTH/E/2025/0012307 to ensure Vidya Devi receives the immediate, free medical treatment she is entitled to under the AB PM-JAY scheme.
⚠️ URGENT: 78-Year-Old Ayushman Beneficiary Trapped in a Blacklisted Hospital
₹18,000 Illegal Extortion and Life Crisis: A Call for Judicial Intervention
Grievances Registered: GOVUP/E/2025/0060071 (Uttar Pradesh) & DHLTH/E/2025/0012307 (Health & Family Welfare) Victim: Smt. Vidya Devi (Age: 78 years) Hospital: Ramakrishna Sevashram Hospital, Mirzapur (Admitted to ICU)
1. Decisive Evidence: The Hospital is Officially Blacklisted
The shocking truth behind the hospital administration’s use of “biometric failure” as an excuse to deny Ayushman benefits has now been revealed. Official records confirm that Ramakrishna Sevashram Hospital has been blacklisted for serious misconduct.
- Confirmation of Blacklisting (January 2022): Based on a report from the Varanasi Bureau, following a complaint by an RTI activist and direction from the District Magistrate, the hospital was suspended and blacklisted from the Ayushman TMS portal.
- Reason: The severe charges of extorting money from patients (for ultrasounds and medicines) and embezzling government funds were proven true.
- Previous Action: The hospital’s Surgery Department was previously blacklisted after a patient’s death, following an investigation that found they had performed surgery based on a two-month-old ultrasound report.
It is clear that the hospital is legally NOT authorized to provide cashless treatment under the Ayushman scheme, yet it is misleading patients by operating an Ayushman office on its premises.
2. Financial Exploitation: Illegal Fee and Refusal to Refund
While the 78-year-old senior citizen fights for her life, the hospital administration is exploiting the poor family.
- Illegal Extortion: The victim’s son, Yogi M. P. Singh, was forced to spend a large sum of ₹18,000 to shift his mother from the Emergency Ward to the ICU.
- Refusal to Refund: Since the hospital is blacklisted and cannot provide scheme benefits, this fee is illegal. However, when the distressed family demanded a refund, the hospital flatly refused to return the amount.
- Family Status: The patient’s three sons are unemployed, and the loss of ₹18,000 is a significant financial blow that is obstructing their ability to arrange further care for their mother.
The hospital’s collection of ₹18,000 and the refusal to refund it directly validate the original reason for its blacklisting: illegal monetary extortion.
3. The Core of the Grievance: Scheme Failure and Corruption
The presence of an active Ayushman office within a blacklisted hospital, coupled with its failure to act, highlights a deeper systemic flaw.
- Doubtful Integrity: The complainant states, “It is quite obvious that the working style of the Ayushman office facilitating the services of the Ayushman scheme of the government is against the spirit of the scheme.
- Violation of Rights: As a senior citizen aged 70 and above, Vidya Devi is entitled to up to ₹5 lakh in free treatment under the special ‘Ayushman Vay Vandana Card’ provisions. Denying this right goes against the goals of the scheme sponsored by Prime Minister Narendra Modi.
- Constitutional Appeal: The applicant is requesting help and an inquiry under Article 51 A of the Constitution of India.
4. Immediate Appeal for Justice
This case is not just about a missing Ayushman card; it is about the exploitation of poor patients by blacklisted hospitals and systemic corruption that impedes government benefits.
Action Requested from the Concerned Officer (Shri Arvind Mohan, Joint Secretary, U.P.):
- Immediate Transfer: An order must be issued to immediately and safely transfer the 78-year-old Smt. Vidya Devi to another actively empanelled hospital in Mirzapur or Varanasi where she can receive free, critical ICU treatment.
- Full Refund Order: Ramakrishna Sevashram Hospital must be strictly directed to immediately refund the illegally collected amount of ₹18,000 to the family.
- Action Against Hospital: Strict legal and punitive action must be taken against the hospital for continuing to defraud and exploit patients by operating an Ayushman office while being blacklisted.
Human Rights Defender Yogi November 24, 2025 at 12:03 am
मरीजों से पैसा वसूली मामले में रामकृष्ण अस्पताल ब्लैक लिस्टेड.
Varanasi Bureau वाराणसी ब्यूरो
Updated Wed, 19 Jan 2022 12:45 AM IST
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