Thanks to State Bank of India to issue new debit card finally

 

Not to provide information to account holder is against directions of R.B.I. Guidelines consequently to block account services is illegal

Grievance Status for registration number : DEABD/E/2022/44400

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

15/06/2022

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : State Bank of India

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Customer Care - Case - 105720825 - has been resolved

Dear Sir/Madam,Thank You for Banking with us. Customer Care Case: 105720825 for GENERAL INFORMATION - ENQUIRY - CONFIRMATION OF REGISTERED MOBILE NUMBER has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.

Please find the resolution below:

Please help us to serve you better by providing your valuable feedback. Visit Bank.sbi - customer care- complaints and compliments - Customer Complaint and Request Form or call on our Toll Free Numbers 1800 1234 or 1800 2100

This is a System Generated Email, Please Do Not Reply

Thank you,SBI Bank Customer Care

According to this automatic message, Customer Care Case: 105720825 for GENERAL INFORMATION - ENQUIRY - CONFIRMATION OF REGISTERED MOBILE NUMBER has been Resolved. This implies that account services like mini statement, balance, and six month e-statement etc are now available on the registered mobile number of the applicant.

It is most unfortunate that account services on the registered mobile number of the applicant are still not available to the applicant even after repeated attempts of the applicant to take the help of the Customer Care Team. For more details, vide attached document to the grievance.

Grievance Status for registration number : DEABD/E/2022/42855 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 09/06/2022 Received By Ministry/Department Financial Services (Banking Division) Grievance Description Financial Services (Banking Division) Fraud

Everyone knows that arbitrariness is the gate of corruption and because of rampant corruption in the working of public authority State Bank of India, arbitrariness has been an integral part of practice of the staff of public authority State Bank of India.

Why are account services blocked by the concerned branch manager? It means they were planning to indulge in the bank fraud as usually reported in the dailies that money fr

Grievance Document

Current Status

Case closed

Date of Action

11/07/2022

Remarks

, From SBI LHO LUCKNOW on 11/07/2022 approved Report remarks Letter /mail send to complainant attached therefore we recommend to close the complaint

Reply Document

Rating

1

Poor

Rating Remarks

Our great leader Modi Sir talks of good governance but where is the good governance? For Good governance, there must be serious initiatives instead of overlooking genuine efforts of public spirited people. It is quite obvious from the lackadaisical approach of the staff of the State Bank of India the applicant suffered a lot which must be curbed by the accountable public functionaries of the Government of India so that a proper mechanism must be established to process the grievances forwarded by the public grievance portal of the Government of India. The staff of the State Bank of India say that why the customers are approaching to the public grievance portal of the Government of India? The answer is simple that if you will not redress the grievances of the people of the country then they will try every mechanism available in this largest democracy in the world to sort out the problems.

Officer Concerns To

Officer Name

General Manager (General Manager)

Organisation name

State Bank of India

Contact Address

Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai

Email Address

gm.customer@sbi.co.in

Contact Number

02222740430