9:04 PM (1 minute ago)
Why telecom regulatory authority of India is not curbing the arbitrary dealings of service providers like Airtel and others who are openly violating the consumer rights of citizenry?
13 April 2015
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that how can it be justified that S.M.S. Services of telephone/mobile subscriber be blocked by service provider company airtel merely on the basis that he only subscribes the GPRS services Rs.247.00 (three G B Data having validity 28 days) ? Whether service provider company tells its consumers that if he will have zero balance ,then SMS services on the sim card would be blocked.
2-It is submitted before the Hon’ble Sir that internet settings on mobile ,
i-pad/Tablet is sent by S.M.S. on the hand set /i-pad/Tablet of consumer by the service provider company. Whether it is feasible that internet settings can be sent on those sets on which SMS services are blocked. Whether this is not tyranny on the part of service provider company and incompetency of telecom regulatory authority of India. If the services provided by the company be of third grade ,then it must be right of consumer that he may get back his prepaid service charge from the company but no such facility is available in this country.
3-It is submitted before the Hon’ble Sir that whether consumer interest is safe in this vast democracy in the world. The job of telecom regulatory authority of India is to monitor the working these service provider companies of India so that legitimate tariff of services could be charged from subscribers and consumers interests of citizenry be safeguarded but it seems that such body is either teeth -less or full of incompetent man powers or acting in caucus with the staffs of company.
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
Yogi M. P. Singh
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .