Why is B.S.N.L. U.P. East not refunding my security deposit? Whether it is not anarchy?

Grievance Status

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Status as on 20 Oct 2017

Registration Number : DOTEL/E/2017/37007
Name Of Complainant : Yogi M P Singh
Date of Receipt : 20 Oct 2017
Received by : Department of Telecommunications
Forwarded to : Bharat Sanchar Nigam Limited Corporate Office
Officer name : Shri. HARINDER KUMAR
Officer Designation : GM Coordination
Contact Address : GM(Coordination), BSNL Corporate office,
Room No-27, IR Hall, Eastern Court
Janpath, New Delhi.110001
Contact Number : 23717055
e-mail : gmcdn@bsnl.co.in
Grievance Description : B.S.N.L.Staffs have not paid still my security deposit. As they take surcharge from consumers on delay payment likewise they must also pay the surcharge. Modi Sir undoubtedly every transaction must be done through banks but your applicant paid entire bill of B.S.N.L. U.P. East through internet banking but they are sending me the cheque after undue procrastination. Most revered Sir –Your applicant invites the kind attention of Hon’ble Sir with due respect to following submissions as follows. 1-It has been submitted before the Hon’ble Sir that on 15 Sep 2017 your PG. wing informed as- Kindly refer to your grievance registered under the above docket number. The said grievance was forwarded to the concerned service provider who has intimated that. : The Cheque no 026385 dtd13/09/2017 of RS 497/- is issued in the name of Mahesh Pratap Singh pls. The case may be closed. PG WING DOT HEADQUARTER. It is unfortunate that neither cheque nor any amount was provided to your applicant still. 2-It is submitted before the Hon’ble Sir that you are expected to refund the aforesaid amount as soon as possible in the following account without any more undue delay and procrastination. Account Number 00000034645721675 Branch MIRZAPUR CITY, Address- S/O RAJENDRA PRATAP SINGH, JABALPUR ROAD SUREKHAPURAM BASTI BATHUA, POST- SANGAMOHAL, Mirzapur, Pincode-231001 Account Name Mr MAHESH PRATAP SINGH CIF No.- 88167135558 IFS Code- SBIN0012731. 3-It is submitted before the Hon’ble Sir that Registration Number : DOTEL/E/2017/33290 Name Of Complainant : Yogi M P Singh Date of Receipt : 20 Sep 2017 If according to the aforementioned report submitted to aforementioned registration number : DOTEL/E/2017/33290 cheque dated 13/09/2017 issued in the name of Mahesh Pratap Singh, then where is missing that cheque? Why is your applicant still deprived of that cheque? 4-3-It is submitted before the Hon’ble Sir that my account details are available with this representation/forwarded e-mail so before reaching any conclusion in regard to the following appeal, refund of security amount be ensured. This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by making a mockery of law of land? This is need of the hour to take harsh steps against the wrongdoers in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir. Yours sincerely Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh. Pin code-231001.
Date of Action : 20 Oct 2017
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Mahesh Pratap Singh Yogi M P Singh

B.S.N.L.Staffs have not paid still my security deposit. As they take surcharge from consumers on delay payment likewise they must also pay the surcharge. Modi Sir undoubtedly every transaction must be done through banks but your applicant paid entire bill of B.S.N.L. U.P. East through internet banking but they are sending me the cheque after undue procrastination.

Preeti Singh
3 years ago

Hon’ble Sir that one cryptic word technicalities proved loophole for wrongdoers and well protected them. Whether such practice can be allowed in good governance and not raising the question mark in regard to transparency and accountability in the working of public authority. Democracy doesn't mean that citizenry be subjected to the arbitrariness of few corrupt people by keeping the rule of law at the bank.