Why EPSON company staff is not elaborating address detail of Mirzapur contacts some thing cryptic?

[#JHP-751-87314]: Dear private staffs accountable of EPSON company, your due focus is drawn to following two online shopping done by your customer and evaluate your quality of services comparatively.
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
23:55 (51 minutes ago)
    to Sales
Can you elaborate address detail of your office, from where online shopped articles are ensured to deliver to the addressee in district-Mirzapur? Can you provide the Mobile number of your agent claiming that your applicant is rejecting the ordered article for delivery in Mirzapur district? If these things can’t be provided, then everything is cryptic and mysterious.
                                      This is a humble request of your applicant to you Honble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by
making the mockery of law of land? This is need of the
hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.                                                          
                                               Yours sincerely
                                              Yogi M. P. Singh, Mobile number-
7379105911, Mohalla- Surekapuram, Jabalpur Road, District-
Mirzapur, Uttar Pradesh, Pin code-231001.
                                                    
On 13 October 2017 at 16:47, Sanjay B <support@epsonshop.co.in> wrote:
Dear Valued Customer,
Greetings from Epson Webstore!!!!!!
With reference to your enclosed e-mail, we would like to inform you that we have tried to deliver your order on yesterday but you have rejected the order. We will try to deliver today again to deliver your order.
Please accept the order.
For any further assistance or queries, please call us at 022-40174693.
Thanks and Best Regards,
Epson Online Store
Ticket HistoryMahesh Pratap Singh Yogi M P Singh (Client) Posted On: 13 October 2017 01:14 AM
Subject-Payment has been made and in the name delivery, only
procrastination can’t be the signal of excellent dealings.EPSON company
sold its product to your applicant on 01/10/2017 but its delivery to the
customer still in the dark while Airtel dongle bought from online shopping
done on Amazon on 02/10/2017 was delivered on 06/10/2017 just in four
days.
With great respect to revered Sir, your applicant invites the kind
attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that you may take a glance of
order details made to Epson which delivery is in dark still as in the name
of delivery only firing messages on the mobile of the customer.
My Dashboard
*Hello, Mahesh Pratap Singh Yogi M P Singh!*
From your My Account Dashboard you have the ability to view a snapshot of
your recent account activity and update your account information. Select a
link below to view or edit information.
Recent OrdersView All
ORDER #DATESHIP TOORDER TOTALSTATUS
100008707 10/1/2017 Mahesh Pratap Singh Yogi M P Singh Rs. 1,516.00
*Shipped* View Order
| Reorder
Account Information
Contact InformationEdit
Mahesh Pratap Singh Yogi M P Singh
yogimpsingh@gmail.com
Change Password
NewslettersEdit
You are currently not subscribed to any newsletter.
Address BookManage Addresses
Default Billing AddressMahesh Pratap Singh Yogi M P Singh
Mohalla Surekapuram
Jabalpur Road
MIRZAPUR, Uttar Pradesh, 231001
India
T: 7379105911
Edit Address 2-It
is submitted before the Hon’ble Sir that you may take a glance of order
details made on Amazon is 2 October 2017which delivery was made on
6-Oct-2017 just in four days.
Order Details
Ordered on 2 October 2017 Order# 408-0511394-5964353
Invoice
Shipping Address
– Yogi M. P. Singh
– Ground floor
– Surekapuram, Jabalpur Road
– MIRZAPUR, UTTAR PRADESH 231001
– India
Payment Method
Net Banking: State Bank of India
Order Summary
Item(s) Subtotal:
1,799.00
Shipping:
50.00
Total:
1,849.00
Promotion Applied:
– 50.00
Grand Total:
1,799.00
Delivered 06-Oct-2017
Your package was delivered
Track package
Shadow Securitronics Shadow Securitonics Unlocked Huawei 4G Normal Dongle
Works With Any Network – Reliance Jio/ Vodafone/ Idea/ Bsnl Supported
Sold by: Shadow Securitronics
Return window closed on 22-Oct-2017
1,799.00
– New
This is a humble request of your applicant to you Hon’ble Sir that It can
never be justified to overlook the rights of the citizenry by delivering
services in an arbitrary manner by floating all set up norms. This is sheer
mismanagement which is encouraging wrongdoers to reap the benefit of
loopholes in the system and depriving poor citizens of the right to
justice. Therefore it is need of the hour to take concrete steps in order
to curb grown anarchy in the system. For this, your applicant shall ever
pray you, Hon’ble Sir.
Yours sincerely
*Yogi M. P. Singh Mobile number-7379105911*
*Mohalla-Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh,
*
*
Default Shipping AddressMahesh Pratap Singh Yogi M P Singh
Mohalla Surekapuram
Jabalpur Road
MIRZAPUR, Uttar Pradesh, 231001
India
T: 7379105911
Edit Address
Ticket Details

Ticket ID: JHP-751-87314
Department: Epson – Support
Type: Order Status
Status: Closed
Priority: Medium
Support Center: http://ndsl.helpserve.com
0 0 vote
Article Rating
Subscribe
Notify of
guest
2 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Mahesh Pratap Singh Yogi M P Singh

Can you elaborate address detail of your office, from where online shopped articles are ensured to deliver to the addressee in district-Mirzapur? Can you provide the Mobile number of your agent claiming that your applicant is rejecting the ordered article for delivery in Mirzapur district? If these things can't be provided, then everything is cryptic and mysterious.

Preeti Singh
3 years ago

If someone has paid the cost of the purchased articles, then he must be delivered the articles purchased by him and his delivery must be ensured by the seller but here EPSON and its partner courier services are playing negative roles, and thus making the mockery of consumer’s right of purchaser.