Why does G.M.T.D. B.S.N.L Mirzapur procrastinate in refunding the securities of customers?

yogimpsingh@gmail.com

19:07 (6 hours ago)

to J.L, pmosb, presidentofind., urgent-action, pvarshney, supremecourt, cmup
Subject –Whether government provides salary to staffs of B.S.N.L. Mirzapur to procrastinate on the grievances of customers /consumers and overlook their genuine requests.
Most revered Sir –Your applicant invites the kind attention of Hon’ble Sir with due respect to following submissions as follows.
1-It is submitted before the Hon’ble Sir that undoubtedly it is bitter truth that public sector company B.S.N.L. remained failed in this era of globalization but our public functionaries are habitual not to accept the straight truth and glorify its failures like accomplishment but should remember the phrase- truth is after all truth.
2-It is submitted before the Hon’ble Sir that whether it is not corruption that your applicant when blocked the services of the service providing company B.S.N.L Mirzapur and informed them repeatedly regarding the closure of services but still instead of refunding my securities, B.S.N.L Mirzapur is sending the bill without interruption is not reflecting sheer tyranny and rampant corruption in this public sector undertaking.
3-It is submitted before the Hon’ble Sir that whether good governance originates from such lawlessness, chaos and anarchy? Because of such corrupt practices, common citizenry runs away from the services provided by public sector undertaking. Here this question arises that why do our public sectors fail in the competition taking place in the fields and then our public functionaries sell them on nominal prices and resultantly millions of employees come on the roads for livelihoods?
This is humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in arbitrary manner by making mockery of law of land? There is need of hour to take harsh steps against wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this your applicant shall ever pray you Hon’ble Sir.
                                                         Yours sincerely
                                              Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram , Jabalpur Road, District-Mirzapur , Uttar Pradesh. Pin code-231001.
Sent from Mail for Windows 10
From: Mahesh Pratap Singh Yogi M P Singh
Sent: 10 May 2017 16:17
To: J.L GAUTAM; pmosb; presidentofindia@rb.nic.in; urgent-action; pvarshney@bsnl.co.in; supremecourt; cmup
Subject: G.M.T.D. B.S.N.L Mirzapur may refund my security deposit withoutundue delay and procrastination into my account. .
Subject-Telephone set was received by the staffs of B.S.N.L. ON 28/03/2017 ipso facto obvious from the attached receipt and in the same evening your applicant submitted grievance Registration Number-DOTEL/E/2017/09867in order to ensure disconnection.
With great respect to revered Sir, your applicant invites the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that after the waver of Rs.575.00 by the B.S.N.L. Mirzapur as obvious from the third page of attached PDF documents i.e. communication dated 07/04/2017 addressed to your applicant by Assistant general manager, B.S.N.L. Mirzapur rest of payable amount was Rs. 827-Rs. 575=Rs.252 .
2-It is submitted before the Hon’ble Sir that through invoice number -10240349710007 you made available bill of Rs.1378 on 05-May-2017 which implies that your staffs has been crazy and needed to be admitted in the mental hospital. My guess was correct that concerned are so dishonest that in order to achieve its ulterior designs, they may go to any extent. Your applicant had disconnected the entire services on 27-May-2017 under the information and complaints to responsible officers of department and on 28/03/2017 telephone set was also handed over to staffs working at Bathua exchange of B.S.N.L. Mirzapur ipso facto obvious from the following grievance status.
Grievance Status
Status as on 10 May 2017
Registration Number
:
DOTEL/E/2017/09867
Name Of Complainant
:
Yogi M P Singh
Date of Receipt
:
28 Mar 2017
Received by
:
Department of Telecommunications
Forwarded to
:
Department of Telecommunications
Contact Address
:
Room No.612,6th Floor Mahanagar Doorsanchar Bhawan
Near Zakir Hussain College Old Minto Road
New Delhi110002
Contact Number
:
01123221231
Grievance Description
:
इस शिकायत की आवश्यकता इस लिए है मिर्ज़ापुर बीएसएनएल की क्रेडिबिलिटी इतनी घट गई है की वे कनेक्शन कटने के बावजूद बिल उपलब्ध कराते रह सकते है श्री मान जी ३५४ रुपये में महीने भर के लिए डाटा और पूरे दिन रात भारत में किसी नेटवर्क पर बात करने की सुविधा और आप श्री मान जी २४९ रुपये के स्थान पर ७७९ रुपये का बिल पकड़ा दिए और पूछने पर कहा बिल सही है तथा शिकायत करने पर सारी सेवाए बाधित कर दी श्री मान जी प्रार्थी ने तो कल ही टेलीफोन सेट कनेक्शन से अलग कर दिया था लेकीन आज टेलीफोन सेट भी आप के स्टाफ को सौप दिए जैसा की स्पस्ट है मुख्तार अली ने आज डेट में बथुआ एक्सचेंज पर टेलीफोन सेट प्राप्त किया कृपया संलग्नको का अवलोकन करे Whether it is justified to provide consumers arbitrarily huge Telephone bills by the B.S.N.L. AND when complaints are made then instead of taking any concrete steps, concerned wrongdoers make efforts to subvert the evidences through their cryptic dealings. Subject-Matter is concerned with looting of consumers by issuing huge arbitrary bills consequently an enquiry officer be nominated by accountable public functionary to look into entire episode so that truth may be unveiled. With due respect your applicant wants to draw kind attention of most Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that how the charges can be levied on those calls made in free hours by the B.S.N.L. Mirzapur. Most surprising that frequent representations in order to get redressed the grievance was made but concerned accountable public functionary overlooked. 2-It is submitted before the Hon’ble Sir that what is the use of qualification if used for wrongdoing causing irreparable damage to consumers and lowering the dignity of the government. Few people are so selfish that in order to achieve their selfish motives overlook the interest institution which has provided them all kind of facilities. 3-It is submitted before the Hon’ble Sir that if concerned wrongdoers are innocent ,then why they didn’t take any action on the submitted grievances and procrastination is still continued. Whether good governance means not to take any action on the submitted grievances and be instrumental in spreading anarchy.
Current Status
:
CASE CLOSED
Date of Action
:
12 Apr 2017
Details
:
REPORT RECEIVED FROM THE CONCERN SERVICE PROVIDER IS ATTACHED FOR PERSUAL AND INFORMATION PLEASE Kindly give your feedback in PG Portal.
Attachment
:
3-It is submitted before the Hon’ble Sir that please take a glance of attached PDF documents page-5 which is the communication dated -25-March-2017 of S.K. Tripathi D.G.M. T.R. Uttar Pradesh East. According to this communication Rs.500.00 as security deposit and Rs.249.00 for broadband security deposit are refundable after closure of services.
Consequently B.S.N.L. Mirzapur must refund your applicant Rs.500.00+Rs.249.00 –Rs.252.00=Rs.497.00 .without any undue delay and procrastination.
4-It is submitted before the Hon’ble Sir that your applicant has paid entire bill timely so in similar manner, you are also expected to refund the aforesaid amount as soon as possible in the following account without any undue delay and procrastination.
Account Number 00000034645721675 Branch MIRZAPUR CITY
Address S/O RAJENDRA PRATAP SINGH JABALPURRAOD SUREKHAPURAM BASTI BATHUA POST SANGAMOHAL MIRZAPUR Mirzapur 231001
Account Name Mr. MAHESH PRATAP SINGH
CIF No.- 88167135558 IFS Code- SBIN0012731
               This is humble request of your applicant to you Hon’ble Sir that it can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                          Yours sincerely
                            Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India.

4 comments on Why does G.M.T.D. B.S.N.L Mirzapur procrastinate in refunding the securities of customers?

  1. Whether government provides salary to staffs of B.S.N.L. Mirzapur to procrastinate on the grievances of customers /consumers and overlook their genuine requests.इस शिकायत की आवश्यकता इस लिए है मिर्ज़ापुर बीएसएनएल की क्रेडिबिलिटी इतनी घट गई है की वे कनेक्शन कटने के बावजूद बिल उपलब्ध कराते रह सकते है |
    Registration Number
    :
    DOTEL/E/2017/09867
    Name Of Complainant
    :
    Yogi M P Singh
    Date of Receipt
    :
    28 Mar 2017
    Received by
    :
    Department of Telecommunications
    Forwarded to
    :
    Department of Telecommunications

  2. Hon’ble Sir that please take a glance of attached PDF documents page-5 which is the communication dated -25-March-2017 of S.K. Tripathi D.G.M. T.R. Uttar Pradesh East. According to this communication Rs.500.00 as security deposit and Rs.249.00 for broadband security deposit are refundable after closure of services.
    Consequently B.S.N.L. Mirzapur must refund your applicant Rs.500.00+Rs.249.00 –Rs.252.00=Rs.497.00 .without any undue delay and procrastination.

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