Why BSNL is not accepting payments as this pending is reflecting careless and mismangement?

Last Login Time : 2019-06-24 12:49:24

Grievance
Details

Grievance
Number: 1403357

Grievance Reg Date: 2019-06-24 15:41:10

Complainant
Name :
Yogi M. P.
Singh Mahesh Pratap Singh
Complainant
Contact No :
7379105911
Mode
:
By Web
Complaint
Type :
Complaint
State
:
UTTAR PRADESH
Purchase
City :
Mirzapur
Sector
:
Broadband &
Internet
Category
:
Data – Wireless
Grievance
Company :
Company
Name :
BSNL Mirzapur
Mobile
/ Landline Number(in which the problem persist):
9794760348
Connection
id:
9336252631
Connection
Type:
Prepaid
Amount
deducted (if any):
31
Network
Location Details:
Mirzapur
Complaint
Number / ref no.:
Company
Details
BSNL Mirzapur
Pincode
(Company):
Product
Value(INR) :
100-1000
Nature
of Complaints :
Amount debited but
connection not recharged
Grievance
Details :
Matter
is concerned with the recharging of Rs.24 on the BSNL Mobile
number-9794760348 and Rs.7 on the BSNL Mobile numbr-9336252631 which was done
today but following messages sent by the Amazon pay as follows- Dear
Customer-Your recharge of BSNL number 9794760348 for Rs 24.00 is pending with
operator. If your order is not successful within 48hour , we will cancel and
refund your order. Entire message sent by Amazon recharge is attached to the
representation. Dear Customer-Your recharge of BSNL number 9336252631 for Rs
7.00 is pending with operator. If your order is not successful within 48hour
, we will cancel and refund your order. For more detail, vide attached e-mail
sent by the Amazon recharge. It is most respectfully requested from the
concerned staff of the Bharat Sanchar Nigam Limited why they are not taking
service charges paid to them through Amazon online recharges as those
services still awaited for which aforementioned amounts are being paid.
Whether it is not cryptic dealings of the concerned staffs of the
aforementioned public authority without any reason, applicant is being
tortured both mentally and physically. Either they accept the payments in the
form of recharges or tell me the proper reason in regard to not accepting the
payments by the Bharat Sanchar Nigam Limited without any delay. How the BSNL
is benefitted by not accepting payments from its customers?
Status :  In Process
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Yogi
1 year ago

Matter is concerned with the recharging of Rs.24 on the BSNL Mobile number-9794760348 and Rs.7 on the BSNL Mobile numbr-9336252631 which was done today but following messages sent by the Amazon pay as follows- Dear Customer-Your recharge of BSNL number 9794760348 for Rs 24.00 is pending with operator.

Preeti Singh
1 year ago

Either they accept the payments in the form of recharges or tell me the proper reason in regard to not accepting the payments by the Bharat Sanchar Nigam Limited without any delay. How the BSNL is benefitted by not accepting payments from its customers?

Beerbhadra Singh
1 year ago

Since there is no accountability in the departments of the Government of India that is why our public functionaries don't pay heed to the public works so it is the obligation of our responsible public functionaries that they may come forward and show a write path to them.