Why are they procrastinating in providing C.C.T.V. Footage?

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
FW: If concerned banking institution is really honest in its dealings ,then why are they procrastinating in providing C.C.T.V. Footage?
yogimpsingh@gmail.com <yogimpsingh@gmail.com> 27 May 2017 at 20:57

To: HO – DBP – CM – Rajrajesh D Kulkarni <rajrajeshdkulkarni@vijayabank.co.in>
Cc: HO – Debitcard ATM Disputes <debitcarddisputes@vijayabank.co.in>, HO – Debitcard POS Disputes <debitcardposdisputes@vijayabank.co.in>

Hon’ble Sir -You have invited the account detail of the aggrieved and serious to redress the grievance is really a matter of happiness. Hon’ble Sir may be pleased to take a glance of attachment containing account details and latest development in the matter concerned.

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From: HO – DBP – CM – Rajrajesh D Kulkarni
Sent: 27 May 2017 15:09
To: yogimpsingh@gmail.com
Cc: HO – Debitcard ATM DisputesHO – Debitcard POS Disputes
Subject: FW: If concerned banking institution is really honest in its dealings,then why are they procrastinating in providing C.C.T.V. Footage?

Sir,
We request you to inform account No. of the customer along with branch details to check and address the issues .    
With Regards
R D Kulkarni
Chief Manager – IT
Digital Banking & Payments Systems
Head Office
Vijaya Bank
M G Road
Bangalore 560 001
(: 25584066 Ext. 282
VoIP: 909921
From: HO – General Manager – Nirmala Sridhar
Sent: Saturday, May 27, 2017 9:17 AM
To: HO – DBP – AGM – Ashutosh Kulshrestha; HO – DBP – CM – Rajrajesh D Kulkarni
Subject: Fwd: If concerned banking institution is really honest in its dealings ,then why are they procrastinating in providing C.C.T.V. Footage?
This has to be redressed immly. Contact the relevant bank, ask our nearest branch to visit the other bank branch and collect the footage immly. Matter to be treated with utmost seriousness and immediate action in getting the footage has to be taken. Involve isg if required.
———- Forwarded message ———-
From: “yogimpsingh@gmail.com” <yogimpsingh@gmail.com>
Date: Fri, May 26, 2017 at 7:52 PM +0530
Subject: If concerned banking institution is really honest in its dealings ,then why are they procrastinating in providing C.C.T.V. Footage?
To: “HO – General Manager – Nirmala Sridhar” <nirmalasridhar@VIJAYABANK.co.in>, “pmosb” <pmosb@pmo.nic.in>, “presidentofindia@rb.nic.in” <presidentofindia@rb.nic.in>, “supremecourt” <supremecourt@nic.in>, “urgent-action” <urgent-action@ohchr.org>, “ho.cgrc@allahabadbank.in” <ho.cgrc@allahabadbank.in>, “hobaclko@cbi.gov.in” <hobaclko@cbi.gov.in>
Subject-Why are concerned procrastinating in providing C.C.T.V. footage to aggrieved?
Most revered Sir –Your applicant invites the kind attention of Hon’ble Sir with due respect to following submissions as follows.
1-It is submitted before the Hon’ble Sir that following grievance was received by concerned on 23-April-2017 ipso facto obvious from the Status as on 26 May 2017.
Grievance Status
Status as on 26 May 2017
Registration Number
:
DEABD/E/2017/11284
Name Of Complainant
:
Shakuntala Devi
Date of Receipt
:
23 Apr 2017
Received by
:
Department of Financial Services (Banking Division)
Forwarded to
:
Vijaya Bank
Officer name
:
Mrs. Nirmala Sridhar
Officer Designation
:
General Manager
Contact Address
:
Head Office,41/2, M.G.Road,
Bangalore
560001
Contact Number
:
08025584236
e-mail
:
Grievance Description
:
Prime minister Sir ,Chief minister Sir and many more are brand ambassadors of digital transactions , it seems that they are not apprised with terrific losses occurring to common citizenry during such transactions. A young poor lady suffered loss of Rs.2000.00 in a transaction through the ATM machine of Vijaya Bank during demonetization period. Moreover Vijaya Bank is procrastinating in providing C.C.T.V. footage to aggrieved. With great respect to revered Sir , your applicant invites the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that why prompt action is not being taken in order to redress the grievance of young poor lady? Why her grievance is languishing in public offices? 2-It is submitted before the Hon’ble Sir that reminders are being sent to concerned accountable public functionaries but it seems that they are reluctant to consider them.Please take this reminder with utmost care as more than 16 days passed but video footage is still awaited from your end. Credibility of software report of ATM machine is under cloud. Take a glance of your provided feedback crying latter five transactions failed ensures the stake of your applicant with more emphasis. Here one thing must be kept in mind that justice delayed is justice denied . More time gives the wrongdoers to subvert the clues and evidences.3-It is submitted before the Hon’ble Sir that in the interest of justice , Vijaya Bank may be directed to provide video footage so that action may be taken against wrongdoers. Why Vijaya Bank is procrastinating in the name of video footage creating suspense in the mind of applicant in regard to credibility of the staffs of the Vijaya Bank. After all your applicant wants justice as suffered loss of RS.2000.00 .For details please take a glance of attached documents with this representation.
Current Status
:
UNDER PROCESS
Date of Action
:
26 Apr 2017
2-It is submitted before the Hon’ble Sir that undoubtedly it is adverse practice not to redress grievance even in span of time of one month as in the above case. Why is government adopting lackadaisical approach in redressing the grievances of common citizenry?
3-It is submitted before the Hon’ble Sir that poor young middle aged woman was deprived from her Rs.2000.00 through bogus transaction actually didn’t take place but dilapidated ATM machine software falsely showed the transactions complete.
              This is humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in arbitrary manner by making mockery of law of land? There is need of hour to take harsh steps against wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this your applicant shall ever pray you Hon’ble Sir.
                                                         Yours sincerely
                                                                                      Shakuntala Devi
Hathiya fatak ,post-Putalighar ,district-Mirzapur , Uttar Pradesh ,India
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Illegal deduction from the account of Shakuntala Devi.pdf
295K

3 comments on Why are they procrastinating in providing C.C.T.V. Footage?

  1. Prime minister Sir ,Chief minister Sir and many more are brand ambassadors of digital transactions , it seems that they are not apprised with terrific losses occurring to common citizenry during such transactions. A young poor lady suffered loss of Rs.2000.00 in a transaction through the ATM machine of Vijaya Bank during demonetization period. Moreover Vijaya Bank is procrastinating in providing C.C.T.V. footage to aggrieved.

  2. If they are really honest, then they should not have any objection in providing C.C.T.V. Footage? But here it has been confirmed that concerned are not interested in providing C.C.T.V. Footage? Most surprising is that concerned bureaucrats and executives are also reluctant to be instrumental in providing C.C.T.V. Footage?

  3. Such practice is quite common.Hon’ble Sir that poor young middle aged woman was deprived from her Rs.2000.00 through bogus transaction actually didn’t take place but dilapidated ATM machine software falsely showed the transactions complete.

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