Why action is not being taken against companies like micromax even when representation has been submitted?

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Why Micromax like companies are making their products outdated withing two years its production even repairing parts are not available?
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 2 April 2017 at 01:27
To: up-sforum@nic.in

To 
                                                                        President and members of 
                                                             Uttar Pradesh State Consumer Disputes Redressal Commission,
​                                                                       ​

C – 1, Vikrant Block – 1,

​                                                                              ​

Near Shaheed Path,

​                                                                                   ​

Gomati Nagar,

​                                                                           ​

LUCKNOW – 226 010

​Subject-In regard to unethical ​business by the micromax company eroding the consumer interest of citizenry. 
Hon’ble Sir-

                           Micromax company keeps the prices of its products comparatively low and lures the consumers to its products but latter after some time company launches new versen and close the previous model and even parts are not made which compels the citizenry to purchase new tools instead of getting repaired old one. Consequently poor people on large scale are feeling cheated. 

                                                                              Thus company causing extra burden of Rs.10000.00 after two years on average family. This is humble request that Hon’ble Sir may look into anti consumer activities of company like how many products launched by company and when they made outdated. Hon’ble Sir your applicant is also victim of arbitrariness of company. 

                                                                                                Yours sincerely 

                                                                                                 Yogi M. P. Singh

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4 attachments
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Complaint History.pdf
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Complaint History-1.pdf
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4/26/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 1/4
 / Complaint History
Complaint No. ­ 220809 Details
Posting date ­ 2017­04­06 10:35:41
Mode: By Web Complaint
Type :
Query
State: UTTAR PRADESH Purchase
City :
Mirzapur
Contact
No.
(Agency) :
1246680300 Email
(Agency) :
info@micromaxinfo.com
Sector
Name :
Electronics Products Category: Tablets & Other Gadgets
Grievance
Company
:
Micromax Nature of
Complaint:
Product ­ Defect
Product No
Replacement/Repair
Agency
Name &
Address :
D.T.S. Caubey Tola Mirzapur Uttar
Pradesh
Pincode : 231001
Product
Value(INR)
:
1000­10000 Company
Name:
Complaint
Details :
1­How many products has been manufactured by company?2­Please made
available date of manufacturing of these products. Please made available date
when these products were declared outdated by company. Where is the main
office of company and made available its address. 3­Who or which body takes
takes the decision to make the product out dated. 4­Whether company takes
the permission in order to make a product outdated from public authoity in
Agent
Remark:
4/26/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 2/4
company
Remark :
We would like to inform you that every
product in the market comes with a
shelf life wherein the product will be
offered support & services for a time
span. Since you purchased the
handset almost <3 and half years>
back, the handset is no longer
available with us for further support.
Remark by
:Micromax
Date : 2017­04­11
10:02:15
Status: CLOSED
company
Remark :
We would like to inform you that every
product in the market comes with a
shelf life wherein the product will be
offered support & services for a time
span. Since you purchased the
handset almost <3 and half years>
back, the handset is no longer
available with us for further support.
Remark by
:Micromax
Mobile
Date : 2017­04­11
10:02:15
Status: CLOSED
company
Remark :
We would like to inform you that every
product in the market comes with a
shelf life wherein the product will be
offered support & services for a time
span. Since you purchased the
handset almost <3 and half years>
back, the handset is no longer
available with us for further support.
Remark by
:Micromax
Date : 2017­04­11
10:02:15
Status: CLOSED
company
Remark :
We would like to inform you that every
product in the market comes with a
shelf life wherein the product will be
offered support & services for a time
span. Since you purchased the
handset almost <3 and half years>
back, the handset is no longer
available with us for further support.
Remark by
:Micromax
Date : 2017­04­11
10:02:15
Status: CLOSED
User
Remarks :
4/26/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 3/4
User Files
:
File NA | File NA | File NA

2 comments on Why action is not being taken against companies like micromax even when representation has been submitted?

  1. Micromax company keeps the prices of its products comparatively low and lures the consumers to its products but latter after some time company launches new versen and close the previous model and even parts are not made which compels the citizenry to purchase new tools instead of getting repaired old one. Consequently poor people on large scale are feeling cheated.

  2. 1­How many products has been manufactured by company?2­Please made available date of manufacturing of these products. Please made available date when these products were declared outdated by company. Where is the main office of company and made available its address. 3­Who or which body takes takes the decision to make the product out dated. 4­Whether company takes the permission in order to make a product outdated from public authoity

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