Whether we are living in a democracy where rule of law is prevailed or in sheer anarchy.

Whether we are living in a democracy where rule of law is prevailed or in sheer anarchy. What is going on in this country where every one wants to loot the others. Whether we have forgot our cultural and ethical values. 

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Mahesh Pratap Singh Yogi M P Singh

<yogimpsingh@gmail.com>

Mon, Sep 8, 2014 at 11:53 AM
To: “ccare.upw@idea.adityabirla.com”” <ccare.upw@idea.adityabirla.com>
Hon’ble members-Sender: ID-Idea
Date: 09/08/2014 11:28:10
————————————-
Your full speed quota is over & speed is now reduced to 20kbps . To
resume speed please Recharge with Data Pack.
Whether your company provides such slow speed to those who purchased
3-G internet pack which cost Rs.649.00  for a month. This is premium
service provided by the company. According to terms and conditions of
the company ,when 3-GB data will get exhausted ,company will provide
the 65 kbps speed for the rest of days of the month instead of asking
to get recharge  again . Whether company is not floating the standard
set up norm by betraying the promises made to consumers when he got
recharged his sim with the aforesaid premium service. This is my claim
that I have not still used my 3-GB data and company staff is falsely
stating without giving logic/proof in the support of statement. Why
company is not providing me updates of data use? Please correct the
internet access and resolve my grievance at earliest .This attitude is
causing your consumer a lot of mental tension and physical
torture.Please help me.

                       Yours sincerely

                 Yogi M. P. Singh

Sender: ID-Idea
Date: 09/08/2014 11:28:10
————————————-
Your full speed quota is over & speed is now reduced to 20kbps . To resume speed please Recharge with Data Pack.
Sender: VE-611120
Date: 08/18/2014 11:24:41
————————————-
Data pack ka lagataar laabh uthane ke liye etop kare 3G Data pack 649 se aur paye Unlimited Data (3GB ke baad speed 64Kbps). Vaidhta-28din

[Yogi] New comment on Please redress my grievance by paying utmost care ….

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Unstarred  Mahesh Pratap Singh Yogi M P Singh Wed, Sep 3, 2014 at 10:30 PM

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Mahesh Pratap Singh Yogi M P Singh

<yogimpsingh@gmail.com>

Mon, Sep 8, 2014 at 1:42 AM
To: “ccare.upw@idea.adityabirla.com”” <ccare.upw@idea.adityabirla.com>
Hon’ble members whether it is justified that a consumer who paid the
charge of premium service may be compelled to use basic HTML for
g-mail which is used for slow connections. Why have you charged me
Rs.649.00 ? Your service is poorer than 2-G service. Still you have
not made available that whether I have used my 3-GB data is ipsofacto
showing that there is no transparency and accountability in your
service. Whether consumer interest will remain safe under such dealing
which takes place behind the screen.In my earlier e-mail
representation in subject vodafone was mistakenly written at the place
of Idea phone as obvious from the context itself.

                                  Yours sincerely

                              Yogi M. P. Singh
Our email Id has changed   Inbox
Add star  Customer Care (UPW)<ccare.upw@idea.adityabirla.com>   Wed, Sep
3, 2014 at 9:06 PM
To: Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Customer,

Thank you for writing to us.

We have changed our Customer Care email id in order to serve you better.

Please write to us at customercare@idea.adityabirla.com mentioning
your 10 digit Idea Mobile number in the subject of the email. (Please
do not include any space or special characters between the digits)

You may also contact our Customer Care by dialing 12345 (nominal
charges of 50 paisa / 3 minutes) from your Idea mobile number & in the
event of any Request & Complaints dial 198 (Toll free).

Thanks and regards

Customer Service Team

Idea Cellular Ltd
Please redress my grievance by paying utmost care to my submissions in
regard to Idea mobile no.9598728059 .
Add star  Mahesh Pratap Singh Yogi M P
Singh<yogimpsingh@gmail.com>    Wed, Sep 3, 2014 at 9:06 PM
To: “ccare.upw@idea.adityabirla.com” <ccare.upw@idea.adityabirla.com>,
ddpg2-arpg <ddpg2-arpg@nic.in>, secypg <secypg@nic.in>
Reply | Reply to all | Forward | Print | Delete | Show original
My grievance is in regard to Idea mobile number-9598728059 on which
3-G unlimited internet pack of 3-GB has been purchased by your
applicant. There is no information of any data use but internet access
is tough job on aforesaid Idea mobile no.
With due respect your applicant wants to draw the kind attention of
the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that whether such speed is
provided by the company after charging Rs.649.00 from the consumers.

Something’s not right.

We’re having trouble connecting to Google. We’ll keep trying…

From <https://mail.google.com/mail/u/0/#sent>

Send: *125#

Receive:
Bal:

PRP:

Unlimited DATA:exp 19/09/2014

25MB Data Loan Val 1din dial *150*505# .¿ Rs 6
2-It is submitted before the Hon’ble Sir that after charging such huge
amount ,at least consumers may be allowed to run their computers with
the speed 65 kbps as assured by company . A consumer shouldn’t be
harassed by providing non-access of internet so that he may again pay
huge sum in order to get access of internet. A company shouldn’t loot
its consumers by cheating them.
3-It is submitted before the Hon’ble Sir that company must provide its
consumers whatever data is used by consumer. Here whether consumer has
used 3-GB data or not is a mystery. Whether such cryptic dealings of
company staff can ever be justified.
                   This is humble request of your applicant to direct
accountable company staff to inform about updates in regard to 3-G
3-GB data used by your applicant. Please direct staff of company to
maintain transparency and accountability in its function so that
interest of consumers may remain secure and protected. For this your
applicant shall ever pray you Hon’ble Sir.

Yours sincerely

Yogi M. P. Singh
Mohalla-Surekapuram , Jabalpur Road , State-Uttar Pradesh ,Country-India

On 9/3/14, Mahesh Pratap Singh Yogi M P Singh
<noreply-comment@blogger.com> wrote:
 Mahesh Pratap Singh Yogi MP Singh has left a new comment on your
 post “Please redress my grievance by paying utmost care …”:

My grievance is in regard to Idea mobile number-9598728059 on which 3-G
 unlimited internet pack of 3-GB has been purchased by your applicant. There

 is no information of any data use but internet access is tough job on
 aforesaid Idea mobile no.

 Posted by Mahesh Pratap Singh Yogi MP Singh to Yogi at 3 September 2014
 10:00

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1 comment on Whether we are living in a democracy where rule of law is prevailed or in sheer anarchy.

  1. Whether we are living in a democracy where rule of law is prevailed or in sheer anarchy. What is going on in this country where every one wants to loot the others. Whether we have forgot our cultural and ethical values. Hon'ble members-Sender: ID-Idea
    Date: 09/08/2014 11:28:10
    ————————————-
    Your full speed quota is over & speed is now reduced to 20kbps . To
    resume speed please Recharge with Data Pack.
    Whether your company provides such slow speed to those who purchased
    3-G internet pack which cost Rs.649.00 for a month. This is premium
    service provided by the company. According to terms and conditions of
    the company ,when 3-GB data will get exhausted ,company will provide
    the 65 kbps speed for the rest of days of the month instead of asking
    to get recharge again . Whether company is not floating the standard
    set up norm by betraying the promises made to consumers when he got
    recharged his sim with the aforesaid premium service. This is my claim
    that I have not still used my 3-GB data and company staff is falsely
    stating without giving logic/proof in the support of statement. Why
    company is not providing me updates of data use? Please correct the
    internet access and resolve my grievance at earliest .This attitude is
    causing your consumer a lot of mental tension and physical
    torture.Please help me.

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