Whether Vodafone company is not looting its consumers in the name of TRAI ipso facto .

Whether Vodafone company is not looting its consumers in the name of TRAI while TRAI must be consumer friendly.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 6 January 2017 at 14:44
To: presidentofindia@rb.nic.in, pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, “Appellate Mum (MUM-NE), Vodafone India” <appellate.mum@vodafone.com>, “appellate. upe” <appellate.upe@vodafone.com>, appellate.delhi@vodafone.com

Matter is concerned with illegal deduction of talk value in the name of S.M.S. From Vodafone mobile number-7379105911 by the Vodafone company .
06 January 2017
14:21
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that still your applicant has free S.M.S. Account Balance 78 but erring Vodafone company deducted Rs.40.00 from the account balance which is sheer illegal and unconstitutional must be stopped in the interest of larger public interest.
2-It is submitted before the Hon’ble Sir that your applicant has just made complaint to customer care of Vodafone company but he didn’t assure to entertain any complaint in this regard because TRI has ordered them not entertain any such complaints of consumers .
3-It is submitted before the Hon’ble Sir that think about the gravity  of situation that yesterday I PURCHASED the talk value and not talked with any one and today they deducted aforesaid amount in the name of S.M.S. CHARGES EVEN when there is S.M.S. Account balance on the aforesaid number. 
                   
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                                                 Yours  sincerely
                                                     Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .

2 comments on Whether Vodafone company is not looting its consumers in the name of TRAI ipso facto .

  1. 1-It is submitted before the Hon'ble Sir that still your applicant has free S.M.S. Account Balance 78 but erring Vodafone company deducted Rs.40.00 from the account balance which is sheer illegal and unconstitutional must be stopped in the interest of larger public interest.

  2. Hon'ble Sir think about the gravity of situation that yesterday I PURCHASED the talk value and not talked with any one and today they deducted aforesaid amount in the name of S.M.S. CHARGES EVEN when there is S.M.S. Account balance on the aforesaid number.

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