Whether this is not corruption?

FW: Whether this is not corruption that first consumer may be charged for date and latter not be allowed to use data.

Yogi M. P. Singh <yogimpsingh@gmail.com> Thu, Nov 13, 2014 at 12:28 PM
To: 121@in.airtel.com, bb.support@in.airtel.com

From: Yogi M. P. Singh [mailto:yogimpsingh@gmail.com]
Sent: 13 November 2014 12:23
To: ‘pmosb’; ‘supremecourt’; ‘urgent-action’; ‘hgovup@up.nic.in‘; ‘cmup’; ‘csup’
Subject: Whether this is not corruption that first consumer may be charged for date and latter not be allowed to use data.
Hon’ble Sir please take a glance of latest position and think about the gravity of the situation.
Internet Connections
Issues found
Detected
Contact your network administrator
Completed
Issues found
The DNS server isn’t responding
Detected
Your computer is trying to use a DNS server that is incorrect or doesn’t exist.
Detection details
Publisher details
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Nov 8 (5 days ago)
to 121
DNS server is not responding. This is report of trouble shooter of computer. My address is-Yogi M. P. Singh ,Mohalla-Surekapuram, Jabalpur Road’District-Mirzapur,State-Uttar Pradesh, near Surekapuram telephone exchange.
yogimpsingh
Nov 11 (2 days ago)
to me
Dear Yogi M. P. Singh, 
Greetings from airtel!
This is in reference to your email regarding GPRS connectivity issue for your airtel mobile number 9336252631.
We regret the delay in responding your mail. 
I have escalated your issue to the concerned department. I shall revert to you with the status update within 72 hrs. 
Thank you for your co-operation.
For further queries, please do email.
Best Regards
Srikanth N K
Service Specialist
Cc: 
Sent: 30/10/2014 10:53:36 PM
Subject: Re: [|BAL|Ref08719971|] FACING DIFFICULTY IN ACCESSING INTERNET ON MOBILE NUMBER 9336252631 .
In trouble shooting,computer is finding the problem as-The DNS server is not 
responding. Therefore please fix the issue which is still unresolved. 
yogimpsingh 
On Oct 18, 2014 9:32 PM, “Mahesh Pratap Singh Yogi M P Singh” 
wrote: 
Hon’ble staff of the Airtel company I couldn’t access internet from 6 
to 9 o clock and even 
at present it is too much slow. Yesterday a lady staff was telling me 
20 kbs speed is provided by the company in 2-G connections so it is 
compelling me to think about other service providers. 
This webpage is not available 
Reload 
Hide details 
Google Chrome could not load the webpage because mail.google.com took 
too long to respond. The website may be down, or you may be 
experiencing issues with your Internet connection. 
Check your Internet connection 
Check any cables and reboot any routers, modems, or other network 
devices you may be using. 
Allow Chrome to access the network in your firewall or antivirus settings. 
If it is already listed as a program allowed to access the network, 
try removing it from the list and adding it again. 
If you use a proxy server… 
Check your proxy settings or contact your network administrator to 
make sure the proxy server is working. If you don’t believe you should 
be using a proxy server: Go to the Chrome menu > Settings > Show 
advanced settings… > Change proxy settings…> LAN Settings and 
deselect “Use a proxy server for your LAN”. 
Error code: ERR_CONNECTION_TIMED_OUT 
Send: *123*10# 
Receive: 
Your 2G Mobile Internet balance are: 1Amt 0 MB & Validity -; 2Amt 
1932.71484375 MB & Validity Oct 28 2014. UNLIMITED local airtel 
calls@Night Store for just 
RE: [|BAL|Ref08566888|] FACING DIFFICULTY IN ACCESSING INTERNET ON MOBILE NUMBER 9336252631 .
Inbox
x
Nov 2 (11 days ago)
to me
Dear Customer,
This is with reference to your email, regarding GPRS connectivity issue for your airtel mobile number 9336252631.
We regret for the delay in replying to your mail and regret the inconvenience caused to you in this regard. 
As per the revert from the concerned team, we request you to confirm location specific issue at the earliest for further action in this regard.
Once we receive this information, we assure you that we would try to resolve your concern immediately.
Thank you for choosing airtel. 
Best Regards
Naveedulla Khan
Service Specialist
airtel
“If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details.
Ref08566888|] FACING DIFFICULTY IN ACCESSING INTERNET ON MOBILE NUMBER 9336252631 .
Inbox
x
Yogi M. P. Singh <yogimpsingh@gmail.com>
Oct 20
to pmosb, urgent-action, supremecourt, 121, bb.support, hgovup, cmup, csup
RE: [|BAL|Ref08566888|] FACING DIFFICULTY IN ACCESSING INTERNET ON MOBILE NUMBER 9336252631 .
Honble Sir- With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that despite repeated requested no action is being taken by the erring company in order to resolve the problem of consumer/your applicant. Please take a glance of representations made before the erring company.
Thu, Oct 2, 2014 at 11:14 PM
  
Fri, Oct 3, 2014 at 12:06 AM
Hon’ble member-as you have sent me -Sender: AD-AIRCCM
Date: 10/02/2014 23:52:32
————————————-
Message downloaded.,Sender: AD-AIRCCM
Date: 10/02/2014 23:52:33
————————————-
Message downloaded.,Sender: AD-AIRCCM
Date: 10/02/2014 23:52:34
————————————-
..(2/2) 02-oct-2014 23:15
Dear Customer,
This is with reference to your email regarding GPRS connectivity issue
for your airtel mobile number 9336252631.
We request you to send SMS as MO to 54321 (Toll free) to get GPRS
settings. Please save the settings received and restart your mobile.
Please revert back with the below mentioned details if the problem persists:
Problem since when (Since one week)
Complete address details where the problem being faced(Yogi M. P.
Singh ,Mohalla-Surekapuram ,Jabalpur Road ) District-Mirzapur ,
State-Uttar Pradesh ,India
Near by landmark (B.S.N.L. Telephone exchange}
Error message or announcement received (Proxy description is implicit)
Network (2G/3G)     (2-G)
Place (indoor/outdoor) Indoor .
Near by landmark  ( Mirzapur Railway station )
Handset model (H P Laptop) window 8.1
Alternate contact number 7379105911
Number of signals on your handset (0,1,2,3,4,5) 2
We will attend the issue as soon as we receive these details.
Fri, Oct 3, 2014 at 12:54 AM
  
Mon, Oct 6, 2014 at 11:54 PM
Hon’ble staff of airtel company ,no one contacted me yet.Please take a
glance of e-mail sent by accountable staff of company.
Add star  121@in.airtel.com<121@in.airtel.com>  Fri, Oct 3, 2014 at 12:54 AM
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Customer,
This is with reference to your email regarding GPRS connectivity issue
for your airtel mobile number 9336252631.
We completely understand your concern and sincerely apologize for any
difficulty caused in this regard.
We would like to inform you that, we have raised a complaint regarding
GPRS connectivity issue with the relevant team.
For your reference, the unique service request number is CGPSC31003042005.
Our team will contact to you by 06/10/2014 with an update on the issue.
Thank you for choosing airtel.
Best Regards
Muralidhara DN
Service Specialist
airtel
“If you are not satisfied with the resolution of your complaint, you
may contact Appellate Authority with the SR number. Please click on
Authority details.”
Wed, Oct 8, 2014 at 10:19 AM
  
Thu, Oct 9, 2014 at 12:02 PM
Hon’ble member-I am crying and you are saying it is all O.K. .Last
month it was smoothly working but this month even website access is
not possible.It seems that I should start crusade against the misdeed
of your company.
Fri, Oct 10, 2014 at 8:32 AM
  
Mahesh Pratap Singh Yogi M P Singh
Sat, Oct 18, 2014 at 9:32 PM
Hon’ble staff of the Airtel company I couldn’t access internet from 6
to 9 o clock and even
at present it is too much slow. Yesterday a lady staff was telling me
20 kbs speed is provided by the company in 2-G connections so it is
compelling me to think about other service providers.
This webpage is not available
Reload
Hide details
Google Chrome could not load the webpage because mail.google.com took
too long to respond. The website may be down, or you may be
experiencing issues with your Internet connection.
Check your Internet connection
Check any cables and reboot any routers, modems, or other network
devices you may be using.
Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network,
try removing it from the list and adding it again.
If you use a proxy server…
Check your proxy settings or contact your network administrator to
make sure the proxy server is working. If you don’t believe you should
be using a proxy server: Go to the Chrome menu > Settings > Show
advanced settings… > Change proxy settings…> LAN Settings and
deselect “Use a proxy server for your LAN”.
Error code: ERR_CONNECTION_TIMED_OUT
Send: *123*10#
Receive:
Your 2G Mobile Internet balance are: 1Amt 0 MB & Validity -; 2Amt
1932.71484375 MB & Validity Oct 28 2014. UNLIMITED local airtel
calls@Night Store for just
  
Thu, Oct 2, 2014 at 10:43 PM
Hon’ble Sir Please resolve my problem , facing because of poor access of internet.
yogimpsingh
  
Mahesh Pratap Singh Yogi M P Singh
Mon, Oct 20, 2014 at 12:03 PM
When the company will not transfer data ,then how access of website will be possible. Please resolve my problem othetwise I will have to reconsider about your service .
yogimpsingh
2-It is submitted before the Hon’ble Sir that ipsofacto obvious that consumers rights in this country no more safe. Please take serious steps in this respect so that people may feel secure from such looters. 
   This is humble request of your applicant to you Hon’ble Sir that action must be taken against those making mockery of law of land in schizophrenic way and overlooking the submitted representations in order to show that they are above the law of land and not governed by law of land. For this your applicant shall ever pray you Hon’ble Sir.
                                                                                  
                                          Yours sincerely
                                         Yogi M. P. Singh
Mohalla-Surekapuram, Jabalpur Road, District-Mirzapur, State-Uttar Pradesh, India
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Oct 27
to pmosb, urgent-action, supremecourt, 121, bb.support, hgovup, cmup, csup
Hon’ble Sir whether your applicant could use this data. When company had not to transfer this data ,then why it charged me. Whether this is not corruption. 
Send: *123*10#
Receive:
Your 2G Mobile Internet balance are: 1Amt 0 MB & Validity -; 2Amt 1289.2578125 MB & Validity Oct 28 2014. Whether company is not cheating its consumers. Whether justice is not available for common people in this country. 
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Nov 1 (12 days ago)
to cmup, bb.support, supremecourt, pmosb, hgovup, csup, 121, urgent-action
Hon’ble Sir these erring companies hatch conspiracy with its consumers .First they charge consumers and later don’t transfer the data or other tricky hindrances so that consumer may not use the purchasesd data. In last month your applicant itself couldn’t use the purchased data because of carelessness of company staff. It seems that we are living in an anarchy. Here public functionary don’t Care about common citizens. O God save us from this anarchy. Two days we access internet but third day same problem is created. This is trauma must be cured. Hon’ble Sir please curb the anarchy.
yogimpsingh
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Nov 3 (10 days ago)
to cmup, supremecourt, bb.support, pmosb, hgovup, csup, 121, urgent-action
Hon’ble Sir your applicant is making efforts since one hour but no access of internet could be possible. Trouble shooter of computer found the problem that DNS server is not responding. Service providing company may have better knowledge of this fault. Please be helpful.
yogimpsingh
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Nov 5 (8 days ago)
to cmup, bb.support, supremecourt, pmosb, hgovup, csup, 121, urgent-action
Since two hours, your applicant is facing the same problem as earlier DNS server is not responding. This is not fair.
yogimpsingh
Since two hours, your applicant is facing the same problem as earlier DNS server is not responding. This is not fair.
yogimpsingh
On Nov 3, 2014 8:42 PM, “Mahesh Pratap Singh Yogi M P Singh” <yogimpsingh@gmail.com> wrote:
Hon’ble Sir your applicant is making efforts since one hour but no access of internet could be possible. Trouble shooter of computer found the problem that DNS server is not responding. Service providing company may have better knowledge of this fault. Please be helpful. 
yogimpsingh
On Nov 1, 2014 7:43 PM, “Mahesh Pratap Singh Yogi M P Singh” <yogimpsingh@gmail.com> wrote:
Hon’ble Sir these erring companies hatch conspiracy with its consumers .First they charge consumers and later don’t transfer the data or other tricky hindrances so that consumer may not use the purchasesd data. In last month your applicant itself couldn’t use the purchased data because of carelessness of company staff. It seems that we are living in an anarchy. Here public functionary don’t Care about common citizens. O God save us from this anarchy. Two days we access internet but third day same problem is created. This is trauma must be cured. Hon’ble Sir please curb the anarchy. 
yogimpsingh
On Oct 27, 2014 11:09 PM, “Mahesh Pratap Singh Yogi M P Singh” <yogimpsingh@gmail.com> wrote:
Hon’ble Sir whether your applicant could use this data. When company had not to transfer this data ,then why it charged me. Whether this is not corruption. 
Send: *123*10#
Receive:
Your 2G Mobile Internet balance are: 1Amt 0 MB & Validity -; 2Amt 1289.2578125 MB & Validity Oct 28 2014. Whether company is not cheating its consumers. Whether justice is not available for common people in this country.

2 comments on Whether this is not corruption?

  1. Whether the act of airtel company is justified.
    Hon'ble Sir please take a glance of latest position and think about the gravity of the situation.

    Internet Connections
    Publisher details

    Issues found

    The DNS server isn’t responding
    Detected
    Contact your network administrator
    Completed

    Issues found
    Detection details

    The DNS server isn’t responding
    Detected
    Your computer is trying to use a DNS server that is incorrect or doesn’t exist.
    Detection details
    Publisher details

  2. भैया यदि आप पैसा ले रहे हैं तो उसी के अनुरूप सेवा प्रदान करिये किन्तु एयरटेल कंपनी के स्टाफ को कौन समझाए की वो जो कुछ कर रहे हैं वह उचित नहीं हैं |सोचिये १२०० एम् बी का उपयोग नहीं हुआ और सिर्फ कंपनी की लापरवाही से यहाँ तो हर नागरिक भगवान भरोसे जी रहा हैं |

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