Whether sorry for inconvenience is the solution for inordinate delay as done by staffs of S.B.I. every time?

View Details ( as on 21 May 2018 ), Grievance Concerns To,Registration Number
DEABD/E/2018/08487, Name Of Complainant-Yogi M. P. Singh, Date of Receipt-07 May 2018
Received By Ministry/Department
Department of Financial Services (Banking Division)
Grievance Description
Earlier city branch State Bank of India had delivered the Demand Draft in more than one month but I want that undoubtedly she cannot perform its duty within prescribed time but not be allowed too much procrastination in the matter as already apprised with the working style of the concerned staffs of the state bank of India. According to receipt of the online transaction, state bank of India had to deliver the D.D. At the specified address within five working days but it is unfortunate that they breached the trust of your applicant which not only lowered the dignity of State Bank of India but also caused great damage to your applicant. 
Sir whether concerned will inform the applicant, that whether they will deliver the D.D. Or only charges huge commission. If D.D. will not be delivered to concerned public authority by the applicant within time, then the huge loss will occur to the applicant.
Current Status-CASE CLOSED, Officer Concerns To Officer Name Officer Designation
Contact Address-Corporate Centre, Customer Service Deptt., State Bank Bhawan, 16th Floor, Madam Cama Road,
 Mumbai, Contact Number 02222740430, Email Address, Date of Action 20 May 2018
Details-sposed Details of decision taken : complainant has been advised that Draft no. 393960334 issued on 14/05/2018 favoring RTO Mirzapur of Rs.200 has been dispatched to your address on 18/05/2018 through Registered post no RU115573113IN Inconvenience caused by you due to delay is regretted branch reply attached
View Details ( as on 21 May 2018 ), Grievance Concerns To Registration Number-DEABD/E/2018/09361
Name Of Complainant-Yogi M. P. Singh, Date of Receipt-19 May 2018
Received By Ministry/Department-Department of Financial Services (Banking Division)
Grievance Description
State Bank of India levied Rs.84 as the charge in providing the demand draft of Rs.200 but could not deliver even after 19 days while it could be delivered with next day.
The transaction for the demand draft was processed on 01-May-2018 and today is 19-May-2018 and most surprising is that demand draft had to be delivered in approximately five working days but the aggrieved applicant is still waiting for the demand draft. It seems that concerned do not want to break own record as they took more than one month in the delivery of the demand draft in the case of the High court of Judicature at Allahabad. For detail, please take a perusal of the attached documents with this representation. 
Sir, I am too much aggrieved with the anarchy and lawlessness of the premium banking institution state bank of India and most interesting is that it is the foremost choice of our most of the department of the government of India. On one side of the screen, state bank of India claims to deliver online processed demand draft in approximately five working days at the specified address but on the other side of the screen, it takes more than one month which is too much embarrassing but it seems that concerned staffs do not care about the credibility of the institution. In this country, even dogs are known for the loyalties to its masters so it is said that Dog is a faithful animal but concerned staffs of the bank are incompetent to learn any good thing from the animals.
Current Status
CASE CLOSED
Officer Concerns To, Officer Name, Officer Designation, Contact Address
Corporate Centre, Customer Service Deptt., State Bank Bhawan, 16th Floor, Madam Cama Road,
 Mumbai, Contact Number-02222740430, Email Address, Date of Action-20 May 2018
Details
: complainant has been advised that Draft no. 393960334 issued on 14/05/2018 favoring RTO Mirzapur of Rs.200 has been dispatched to your address on 18/05/2018 through Registered post no RU115573113IN Inconvenience caused by you due to delay is regretted branch reply attached Type of Disposal : Accepted
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Mahesh Pratap Singh Yogi M P Singh

State Bank of India levied Rs.84 as the charge in providing the demand draft of Rs.200 but could not deliver even after 19 days while it could be delivered with next day.
The transaction for the demand draft was processed on 01-May-2018 and today is 19-May-2018 and most surprising is that demand draft had to be delivered in approximately five working days but the aggrieved applicant is still waiting for the demand draft. It seems that concerned do not want to break own record as they took more than one month in the delivery of the demand draft in the case of the High court of Judicature at Allahabad. For detail, please take a perusal of the attached documents with this representation.
Sir, I am too much aggrieved with the anarchy and lawlessness of the premium banking institution state bank of India and most interesting is that it is the foremost choice of our most of the department of the government of India.

Preeti Singh
2 years ago

Undoubtedly few people have made mockery of law of land and proved that here is no rule of law as they have proved their supremacy over the law. What is the meaning of process of a case under appropriate law if the file may not reach in the court. Here in the case concerned, when concerned had to provide D.D. in the five working days and in the branch it is available on the same day, then why did they procrastinate in the matter concerned?