Whether S.B.I. can charge indiscriminately for those services which was actually not provided by it?

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Fw: Yogi M. P. Singh DEABD 04574 -1
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 31 March 2018 at 15:37
To: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>, pmosb <pmosb@pmo.nic.in>,
 “CM (A) R2 VNS” <cmadminr2.zovns@sbi.co.in>, SBI Contact Centre <contactcentre@sbi.co.in>,
 gm.customer@sbi.co.in, sbi.12731@sbi.co.in, supremecourt <supremecourt@nic.in>, urgent-action 
<urgent-action@ohchr.org>, cmup <cmup@up.nic.in>, hgovup@up.nic.in

Whether State Bank of India has provided the services if yes then deduction of Rs.206.00 from the
 account of the applicant is justified otherwise this act is tantamount to rob a customer in daylight
 and must be stopped such practices? My RuPay card 6070940252499123 was cancelled arbitrarily
 without initiating new services which was claimed to be provided and now more anarchy is that
concerned are charging of global card without activating it. Whether such undue procrastination is
not a reflection of corruption. What is the meaning of issue of global card if it is not activated and
no transaction can be made through it. Since the applicant is an anti-corruption crusader so to pay
 a bribe in order to activate its card is against his ideologies.
Please take a perusal of the attached document cum application on the CPGRAMS which is also
attached to this reply.
Whether the reply of Branch Manager is justified in the light of application/complaint? Whether you
 expect that complainant may remain silent with an illogical and inconsistent reply of branch
 manager? I am ready to afford the charge indiscriminately imposed/levied by the branch of S.B.I.
and abide by next terms and conditions if it may resume those services which it claimed to provide
 and deducted illegally Rs.206.00. Undoubtedly I will donate the aforementioned amount which is
 the obligation of the poor bank to return my account if it may provide the services claimed now
onward. 
With due respect, applicant invites the following 
information from concerned central public information 
officer of the public authority state bank of India under 
subsection 1 of section 6 of Right to Information Act 
2005.
1-Please take a reference of transaction dated-
20-Feb-2018 asDEBIT ATM ANNUAL FEE 2017-18 – 
5596010032470039.
1-A-Please made available the date and noting’s of the 
application made by your information seeker in order to 
seek ATM from state bank of India.
2-B-Please made available the transaction detail ever 
made by your information seeker from aforementioned 
hypothetical and fictitious ATM of state bank of India.
2-Please made available amount of non-performing assets
 declared in three years in city branch of state bank of 
India district-Mirzapur, Uttar Pradesh Lucknow in the 
light of guidelines of reserve bank of India.
3- Please made available amount recovered by city branch
 of state bank of India, district-Mirzapur, Uttar Pradesh 
Lucknow in three years from borrowers through its 
various schemes like one-time settlement schemes (OTS)
 and various other measures. 
20-Feb-2018
(20-Feb-2018)
TO TRANSFER INB Bharti Airtel Ltd
107336212410IGACYJEGX6 TRANSFER TO 4
98.00
11,901.68
20-Feb-2018
(20-Feb-2018)
TO TRANSFER INB Commission of IGACYIYVW1-
IGACYIYVW1ICU6166614 TRANSFER TO 319
11.80
11,889.88
20-Feb-2018
(20-Feb-2018)
DEBIT ATM ANNUAL FEE 2017-18 – 5596010032470039
206.50
11,683.38
Please provide access to aforementioned sought 
information within time as prescribed under subsection 1 
of section 7 of the Right to Information Act 2005. For 
this, your information seeker will always pray you, Hon’ble
 Sir.
Date-20-02-2018                  Yours sincerely


                                                 Yogi M P Singh 

Whether following is not cryptic and misleading reply of CPIO?

On 31 March 2018 at 13:51, AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in> wrote:

SIR,
please find trail mail as reply received from branch.
Regards,
(Charanjeet Singh Saluja)
AGM(Customer Service)
Local Head Office
Lucknow
Ph – 0522 2295396

From: DIVYA VANDANA TIRKEY
Sent: Saturday, March 31, 2018 1:41 PM
To: AGM CUSTOMER SERVICES LHO LUC
Subject: Re: Yogi M. P. Singh DEABD 04574 -1

DEAR SIR,
In relation to complaint registration no.DEABD/E/2018/04574 dated 15/03/2018 of Shri.

Yogi M.P singh regarding deduction of Atm annual fee Of Rs. 206.50 which is issued on

A/c No . 34645721675 ,ATM card no is 5596010032470039, card dispatch no. AWB # is

AQ168942169IN dated 27 Feb 2016.If the card is issued on above A/c then it is justified

that maintenance charge will also be deducted .
Thanks & Regards,
Branch Manager,
State Bank Of India ,
Mirzapur city Branch
Mirzapur 
From: AGM CUSTOMER SERVICES LHO LUC
Sent: 22 March 2018 19:00:49
To: DIVYA VANDANA TIRKEY
Subject: Fw: Yogi M. P. Singh DEABD 04574 -1

Regards,
(Charanjeet Singh Saluja)
AGM(Customer Service)
Local Head Office
Lucknow
Ph – 0522 2295396

From: AGM CUSTOMER SERVICES LHO LUC
Sent: Saturday, March 17, 2018 1:41 PM
To: SBI 12731; cmcsacr2 zovar; AGM REGION 2 ZO VARANASI
Subject: Yogi M. P. Singh DEABD 04574 -1

WE forward herewith a scanned copy of complaints/ letter, lodged by the complainant on PG

portal of Govt.of India, the contents of which are self explicit for your kind perusal and necessary

action.
  • In this connection, Please look into the matter,

  • RESOLVE the GRIEVANCE ON URGENT BASIS and

  • REPLY SUITABLY TO THE COMPLAINANT.
  • Please arrange to send us a copy of the reply furnished to the complainant 

  • within 3days for our closure process in PG portal .
  • Kindly avoid multiple complaints of the complainant.
  • We shall be glad to be advised in the matter.
  • Please keep the message trail in your reply, and do not change the subject line.
Please treat the MATTER MOST URGENT .
Regards, 
(Charan Jeet Singh Saluja)
Assistant General Manager (CS)/       (     ),
State Bank of India /
       , 
Local Head Office/       ,Lucknow/   Tele:0522- 2295396

Regards,
(Charanjeet Singh Saluja)
AGM(Customer Service)
Local Head Office

— Disclaimer —
The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone

else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion

expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.


Illegal deduction from SBI Account of applicant.pdf
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Mahesh Pratap Singh Yogi M P Singh

Whether State Bank of India has provided the services if yes then deduction of Rs.206.00 from the
account of the applicant is justified otherwise this act is tantamount to rob a customer in daylight
and must be stopped such practices? My RuPay card 6070940252499123 was cancelled arbitrarily
without initiating new services which was claimed to be provided and now more anarchy is that
concerned are charging of global card without activating it. Whether such undue procrastination is
not a reflection of corruption. What is the meaning of issue of global card if it is not activated and
no transaction can be made through it. Since the applicant is an anti-corruption crusader so to pay
a bribe in order to activate its card is against his ideologies.

Preeti Singh
2 years ago

What is the meaning of issue of global card if it is not activated and
no transaction can be made through it. Since the applicant is an anti-corruption crusader so to pay
a bribe in order to activate its card is against his ideologies.
Please take a perusal of the attached document cum application on the CPGRAMS which is also
attached to this reply.
Whether the reply of Branch Manager is justified in the light of application/complaint? Whether you
expect that complainant may remain silent with an illogical and inconsistent reply of branch
manager? I am ready to afford the charge indiscriminately imposed/levied by the branch of S.B.I.
and abide by next terms and conditions if it may resume those services which it claimed to provide
and deducted illegally Rs.206.00. Undoubtedly I will donate the aforementioned amount which is
the obligation of the poor bank to return my account if it may provide the services claimed now
onward.