Whether our country really made progress as Jio is not providing services to 2-G and 3-G handsets?

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Re: Not a single service can be used by me on just ported Mobile number-7237849131 to Jio.
3 messages
Jio Care <care@jio.com> 4 February 2019 at 10:10
To: yogimpsingh@gmail.com

Dear Mahesh,

I understand your concern with regard to Jio services.

I tried calling you on 7237849131 and 9984179544, however was unable to contact you.

As per the system check, I see that your Jio SIM in inserted in Huawei – E3372 which is not a JioFi device.

Further, I would like to inform you that Jio SIM will only work in a JioFi device or in VoLTE enabled handsets. No network would be detected if you insert a Jio SIM in any non Jio data dongle.

Hope this helps.

At Jio, we believe in empowering our customers. We have an excellent self-care app, MyJio, which can help you find answers to your questions. You could also dial 1991 from your Jio number to get account related details. Besides these, you can visit the support section on www.jio.com
If you need further help, please write to us or call us by dialing 199 from your Jio number or 1800 889 9999 from any other number.
 
Thank You
Irshad Patel
Team Jio

On 2/4/2019 3:38 AM, Mahesh Pratap Singh Yogi M P Singh wrote:
To                      
                                                                                     Appellate authority Jio                                              
Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, 
                                                          Gomti Nagar, Lucknow – 226010. (UP) Contact number- 18008893999, 
                                                                     and Fax number is 18008891211
Subject-My recharges on the aforementioned number must be refunded as Jio is not providing any services. 
Applicant uses Airtel 4 G modem 
Copyright(C)2004-2013 HUAWEI Technologies Co., Ltd. All rights reserved.
Sir network settings in the dongal is as-APN Unknown, Network selection mode-Automatic.
Connecting to the Internet
The terminal device must connect to the Internet before you can surf the Internet.
Context
  • When the  icon is displayed on the Mobile Partner interface, it indicates that the network connection is established. which means network is connected but the APN unknown is causing difficulty.
  • Starting the Mobile Partner
    You need to start the Mobile Partner, before using various functions of the terminal device.
    Context
     NOTE:

    • When you are required to enter the Personal Identification Number (PIN), enter the correct PIN. If you fail to enter the correct PIN or PIN Unblocking Key (PUK) code, the network-related functions would be unavailable.
    • Contact your network service provider for whether the User Identity Module (UIM) card, Subscriber Identity Module (SIM) card, or UMTS Subscriber Identity Module (USIM) card is required.
    • The UIM card, SIM card, or USIM card is provided by your network service provider. Contact your network service provider for details.
  • This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.                Yours sincerely ·         Date-04-02-2019              Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.
Appellate Authority
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 10:30AM and 06:00PM with your unique complaint number you get post registering your complaint with JioCare.

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 4 February 2019 at 12:01
To: Jio Care <care@jio.com>

Respected sir you may talk on provided number-7379105911 as given in the representation.Moreover on 3-Tablet your sim is showing no network and mostly I use 3-G sets. If feasible support your customer according to your convenience. How can you contact me as sim is put in the slot 1 of Tescom Bolt automatically displaying its name as Loop Mobile and only emergency call can be made. I don’t know emergency number. Please fix the issue.
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Jio Care <care@jio.com> 4 February 2019 at 13:51
To: yogimpsingh@gmail.com

Dear Mr. Singh,

I understand you are unable to get network connections in your handset.

Please be informed, Jio SIM will only work in a JioFi device or in VoLTE enabled handsets. No network would be detected if you insert a Jio SIM in any non Jio data dongle.

If you have a 2G/3G phone, Jio SIM will not work directly on your phone. You can buy a JioFi and download Jio4GVoice app and enable your phone for Jio services.

To know if your handset is compatible with Jio SIM, click on https://www.jio.com/en-in/devices

If you require any further information, feel free to contact us at care@Jio.com

Thank You
Manali Choudhury
Team Jio
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Mahesh Pratap Singh Yogi M P Singh

Further, I would like to inform you that Jio SIM will only work in a JioFi device or in VoLTE enabled handsets. No network would be detected if you insert a Jio SIM in any non Jio data dongle.

Arun Pratap Singh
1 year ago

It means one must have detail knowledge if interested to port its sim in the Jio network.Thank for troubles to master of Jio who initiated its services only for elite class.
If you have a 2G/3G phone, Jio SIM will not work directly on your phone. You can buy a JioFi and download Jio4GVoice app and enable your phone for Jio services.

Mahesh Pratap Singh Yogi M. P. Singh

When hunger deaths will remain continued then what is meaning to to talk about 4-G as media daily reports the deaths because of hunger. how can it be justified that few people may talk about 4th generation but most of the people are dying because of Hunger such unethical practices must be curbed in the interest of country men. Undoubtedly we want the four G but only when there maybe at least two square meal for us. Here only 10% are using the public infrastructure and most are deprived of it so it sheer unjustified and unLogistic approach which must be kept at any cost.