Whether it is proper reply by Micromax company to raised queries in public interest.

Complaint No. – 220809 Details

Posting date – 2017-04-06 10:35:41
Mode: By Web Complaint Type : Query
State: UTTAR PRADESH Purchase City : Mirzapur
Contact No.(Agency) : 1246680300 Email (Agency) : info@micromaxinfo.com
Sector Name : Electronics Products Category: Tablets & Other Gadgets
Grievance Company : Micromax Nature of Complaint: Product – Defect Product No Replacement/Repair
Agency Name & Address : D.T.S. Caubey Tola Mirzapur Uttar Pradesh Pincode : 231001
Product Value(INR) : 1000-10000 Company Name:
Complaint Details : 1-How many products has been manufactured by company?2-Please made available date of manufacturing of these products. Please made available date when these products were declared outdated by company. Where is the main office of company and made available its address. 3-Who or which body takes takes the decision to make the product out dated. 4-Whether company takes the permission in order to make a product outdated from public authoity in
Agent Remark:
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Date : 2017-04-11 10:02:15
Status: CLOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Mobile Date : 2017-04-11 10:02:15
Status: CLOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Date : 2017-04-11 10:02:15
Status: CLOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Date : 2017-04-11 10:02:15
Status: CLOSED
User Remarks :
User Files : File NA | File NA | File NA

2 comments on Whether it is proper reply by Micromax company to raised queries in public interest.

  1. 1-How many products has been manufactured by company?2-Please made available date of manufacturing of these products. Please made available date when these products were declared outdated by company. Where is the main office of company and made available its address. 3-Who or which body takes takes the decision to make the product out dated. 4-Whether company takes the permission in order to make a product outdated from public authoity in

  2. These lines have been learnt by the staffs of Micromax company.
    We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support.

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