Aggrieved complainant-MAHESH PRATAP SINGH YOGI M P
SINGH
,Mohalla Surekapuram Jabalpur Road, Mirzapur-231001
, India
Respondent company-ENDURANCE INTERNATIONAL GROUP
(INDIA) PRIVATE LIMITED Unit No.501,5th Floor, IT
Building 3,Nesco IT Park,, Nesco Complex, Western
Express Highway,, Goregaon (East),
Mumbai-400063 Maharashtra, India
Place of Supply: Maharashtra GST ID: 27AAECD1043M1ZP
Following is the confirmation of the Gmail representation as received by the respondent company. and they assured to redress it as Case Number : 28766143
Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Thank you for contacting us – Subject: Regarding third grade services being provided by the Hostgator company.
1 message
Hostgator <do_not_reply@hostgator.in> 9 January 2021 at 20:44
To: “yogimpsingh@gmail.com” <yogimpsingh@gmail.com>
Thank you for reaching out to us. Our Team is working on your request and will get back to you as soon as possible.
Subject: Regarding third grade services being provided by the Hostgator company.
Case Number : 28766143
According to the claim of the company on my purchased service only 23 processes, they allow thereafter they show internal server error.
They are creating disturbance on the website since many days but here I raise the issue of 09-Jan-2021.
Here I have attached the log of the website yogi.systems taken from the control panel of the webhost HostGator attached to this representation in PDF form.
In this login PDF, THERE are three login information. I have done two post and one login when error display was rectified by the staff of HostGator.
1-I have attached the invoice provided by the respondent company.
2-I have attached the PDF of the log file to yogi.systems and admin login I have made bold and red in it for the easy access.
3-I have attached the earlier G-MAIL representation.
4-Screenshot of IP address did most login into site.
I had purchased the subscription of jetpack by spending Rs.8000 but left it because of tyrant approach of respondent company. Now I have frustrated because of their fraud and cheating activities.
खुदा भी आसमाँ से जब जमी पे देखता होगा |
इस मेरे प्यारे देश को क्या हुआ सोचता होगा||
This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos arbitrarily by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.
Date-10/01/2021 Yours sincerely
Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Sure
kapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.
Please provide the detail of each process as mentioned in the aforementioned screenshot as time of process took place and description like user and action.
I aggrieve too much with the services provided by the company so provide us feedback more so next proceedings may be carried out. For transparency in dealings such things are essential.
Sometimes HostGator tells the reason of error 500 displayng on the website is admin did the processing more than 23 and according to them only 23 processes are allowed. Most surprising admin did not do any processing. Admin says as I have done aforementioned two posts from admin.on 09-01-2021.Undoubtedly it is cryptic dealing of the website must be curbed by the government functionaries. Ipso facto website is exploiting the customer.
Hostgator must provide dedicated services to its customers so that its popularity may grow up otherwise what is the difference between hostgator and Godaddy what ever wrong path adopted by the Godaddy same will be adopted by the hostgator as well.
I think that there is a speed in the website so you can say that webhost is performing it’s services well but there may be some errors which must be rectified and after few days it will recover I expect it I think that there is no need to criticize anyone if someone has no knowledge of a field. Here fault of hostgator is that they could not explain the real cause of the down of website