Whether it is justified to close consumers help centres by S.B.I. WHEN 1000 consumers are rowed before it

Whether  consumers are not  suffering because of sheer mismanagement  of state bank of India Mirzapur.

Grievance Status

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Status as on 11 Nov 2016

Registration Number : DEABD/E/2016/13829
Name Of Complainant : Yogi M P Singh
Date of Receipt : 11 Nov 2016
Received by : Department of Financial Services (Banking Division)
Forwarded to : State Bank of India
Officer name : Shri Shekhar Srivastava
Officer Designation : General Manager
Contact Address : Corporate Centre, Customer Service Deptt.
State Bank Bhawan, 6th Floor, Madam Cama Road,
Mumbai400021
Contact Number : 02222740460
e-mail : gm.customer@sbi.co.in
Grievance Description : S.B.I. Posted a lady at the post of branch manager in Mirzapur city branch of S.B.I. at Laldiggi in Mirzapur district. Staffs of branch concerned so impolite and bad tempered that not only misbehave with the consumers but also overlook the instructions of their lady boss. Whether such bad precedent being set up at aforesaid branch would not cause adverse impact on the reputation of state bank of India. 11 November 2016 22:10 All the customer service centres of State Bank of India are closed and only one window is opened in the city branch of state bank of India in the Mirzapur district and crowd in the form of long lines of people is standing before the window . Whether this is good governance. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1. 1-It is submitted before the Hon’ble Sir that what would be outcome of policy decision of government can’t be analyzed at this stage but one thing is clear that because of inefficient handling of concerned public functionaries, there is sheer mismanagement in the system and consequently there is uproar and chaos in the society which must be curbed as soon as possible. 2. 2-It is submitted before the Hon’ble Sir that what is the cause of laxity if people want to deposit the notes of 500 denomination and 1000 denomination ifso facto obvious from the working style of the staffs of government . Whether this is not cryptic style of functionaries that on one side of screen they are talking of honesty and good governance and reform but on other side of screen common people are being harassed. 3. 3-It is submitted before the Hon’ble Sir that all the facilities only on paper not on ground level. When the branch manager of city branch of state bank of India was contacted on the mobile phone ,then his both the numbers are only ringing and no one pick up the phone. This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.                             Yours  sincerely                             Yogi M. P. Singh Mobile number-7379105911 Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India
Date of Action : 11 Nov 2016

3 comments on Whether it is justified to close consumers help centres by S.B.I. WHEN 1000 consumers are rowed before it

  1. S.B.I. Posted a lady at the post of branch manager in Mirzapur city branch of S.B.I. at Laldiggi in Mirzapur district. Staffs of branch concerned so impolite and bad tempered that not only misbehave with the consumers but also overlook the instructions of their lady boss.

  2. Undoubtedly our society is male dominated society ipso facto obvious from aforementioned incidence. This is well proved fact that no accountable public functionaries will take such incidences seriously.

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