Whether it is justified that arbitrary reports are submitted and senior rank officers accept those



Here are two accounts on which registered Mobile is 9794103433, 

Madam aforementioned is my account 

Madam aforementioned is not my account my account then how state bank of India registered with this account number my mobile number-9794103433
सोचिये रजिस्टर्ड मोबाइल पर इंटरनेट अलर्ट सर्विसेज बंद कर दिए जो कि अबैध है जब  जनवरी फरवरी महीने में अलर्ट जारी था उसे आगे क्यों नहीं बढ़ाया गया | क्या अलर्ट रोक कर रिज़र्व बैंक ऑफ़ इंडिया की गाइड लाइन का उल्लंघन नहीं किया गया और वह भी जान बूझ कर एक महिला को परेशान करने वास्ते | इनका आई वी आर एस सर्विस कहता है प्रक्रम पूर्ण होने में खराबी की आशंका है इसलिए पुनः प्रयास करे | SMS सर्विसेज मैसेज नॉट सेंट  लिख कर सारे आशा पर पानी फेर देता है और इनका  ए टी एम कहता है आपका ए टी एम कार्ड इनवैलिड है | इंटरनेट बैंकिंग की फैसिलिटी उपलब्ध करा दे जिसका यूजर आई डी  ९९८६४०५८ प्रार्थना पत्र ऑनलाइन पड़ा है हो सकता है उससे PIN जरूर हासिल हो जाएगा | क्योकि उसके पश्चात् डेबिट कार्ड की आवश्यकता ही नहीं होगी। 

Grievance
Status for registration number : DEABD/E/2019/21516

Grievance Concerns To

Name Of Complainant –Preeti Singh Date of Receipt –04/07/2019

Received By Ministry/Department –Financial
Services (Banking Division)

Grievance Description –ATM PIN could not be
generated through S.M.S. even after 100 attempts made by the applicant.

ATM
PIN could not be generated through IVRS even after 100 attempts made by the
applicant.

Matter
is concerned with the ATM Card made available by the branch manager state bank
of India, city branch Mirzapur today and applicant was curious to generate the
PIN for application of the services provided by the bank but remained fail in
doing so.For more information, please take a glance of attached documents to
the grievance.

Grievance Document

Current Status –Case closed Date of Action –13/07/2019

Remarks –Report Number 2, From SBI LHO LUCKNOW
on 09/07/2019 approved by NA Report remarks complainant has been advised that
The ATM card delivered to you is active and in working condition. Plz try
generating pin by any of the methods mentioned in the letter received along
with ATM card.For any query, kindly contact branch. reply attached

Reply Document 
Rating  Rating Remarks

Your
staff elaborated the entire detail which was pursued but when internet alerts
services has been blocked, then how the PIN will be generated. Madam on the one
side of screen State Bank of India blocked the path of generation of the PIN by
blocking internet alerts services even when to provide the internet alert
services is mandatory for every bank in accordance with the guidelines of
reserve bank of India which is regulatory body and on the other side of screen
in the name of security, you have objection on my husband while you are making
me more vulnerable by inviting at a public place in regard to my account.

Officer Concerns To

Officer Name –Smt. Saloni Narayan

Officer Designation –Chief General Manager

Contact Address 
Email Address –
sbihelp@sancharnet.in

Contact Number  05222201492

Reminder(s) / Clarification(s)  Reminder
Date

Remarks-05/07/2019

Why
the delivery of messages are not feasible on 567676 which is used for the ATM
PIN generation through SMS by registered mobile number 9794103433 and point to
be noted that initially mini statements and balance inquiry was feasible on the
registered mobile number but now these services have been blocked by the state
bank of India. Messages are not delivered from the registered mobile number
because they have blocked my number from the mobile services. This is
conspiracy of the concerned corrupt staffs of the state bank of India against
me as I exposed them and their mismanagement in the public.

Grievance
Status for registration number : DEABD/E/2019/22860

Grievance Concerns To

Name Of Complainant –Preeti Singh Date of Receipt –08/07/2019

Received By Ministry/Department –Financial
Services (Banking Division)

Grievance Description

Details
for registration number : DEABD/E/2019/20977 Name Of Complainant Preeti Singh
Date of Receipt 01/07/2019 Received By Ministry/Department Financial Services
Banking Division. Undoubtedly matter concerned with the delivery of RuPay card
now over as applicant received from the branch manager city and pros and cons
will be subject during the hearing before commission.

Next
grievance is delivery of invalid RuPay card by the branch manager concerned to
the the applicant. On 04-07-2019 applicant received an invalid RuPay card from
the branch manager city branch of State Bank of India which was proved today
when the applicant made efforts to generate PIN at the ATM just before the main
branch of the state bank of India. The staffs of the main branch S.B.I.
Mirzapur suggested that it is to be activated by the city branch so made
application before them. ATM PIN could not be generated through S.M.S. even
after 100 attempts made by the applicant. ATM PIN could not be generated
through IVRS even after 100 attempts made by the applicant. Matter is concerned
with the ATM Card made available by the branch manager state bank of India,

Grievance Document

Current Status –Case closed Date of Action –13/07/2019

Remarks –Report Number 1, From SBI LHO LUCKNOW
on 10/07/2019 approved by NA Report remarks complainant has been advised that
As per the card status attached here, we can confirm that the card provided to
the customer is genuine and correct, and is in active status.For any kind of
difficulty faced during generation of ATM PIN, we request you to kindly contact
the branch .Any help sought would be provided. branch reply attached

Reply Document 
Rating  Rating Remarks

Your
staff elaborated the entire detail which was pursued but when internet alerts
services has been blocked, then how the PIN will be generated. Madam on the one
side of screen State Bank of India blocked the path of generation of the PIN by
blocking internet alerts services even when to provide the internet alert
services is mandatory for every bank in accordance with the guidelines of
reserve bank of India which is regulatory body and on the other side of screen
in the name of security, you have objection on my husband while you are making
me more vulnerable by inviting at a public place in regard to my account.

Officer Concerns To

Officer Name –Smt. Saloni Narayan

Officer Designation –Chief General Manager

Contact Address 
Email Address –
sbihelp@sancharnet.in

Contact Number –05222201492

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Preeti Singh
1 year ago

इनका आई वी आर एस सर्विस कहता है प्रक्रम पूर्ण होने में खराबी की आशंका है इसलिए पुनः प्रयास करे | SMS सर्विसेज मैसेज नॉट सेंट लिख कर सारे आशा पर पानी फेर देता है और इनका ए टी एम कहता है आपका ए टी एम कार्ड इनवैलिड है | इंटरनेट बैंकिंग की फैसिलिटी उपलब्ध करा दे जिसका यूजर आई डी ९९८६४०५८ प्रार्थना पत्र ऑनलाइन पड़ा है हो सकता है उससे PIN जरूर हासिल हो जाएगा | क्योकि उसके पश्चात् डेबिट कार्ड की आवश्यकता ही नहीं होगी।

Arun Pratap Singh
1 year ago

Think about the gravity of the situation that when the premium banking institution state bank of India is providing third grade services then think about others. I have just read a post in which name of the student Anjali Kumari was not provided passbook by State Bank of India and when provided her 12000 rupees provided as scholarship was withdrawn.Here is rampant corruption and our accountable public functionaries are mute spectators of it.

Beerbhadra Singh
1 year ago

Undoubtedly the matter is serious as the matter is concerned with the premium banking institution of the Government of India but it is a unfortunate that repeated grievances are made against them and accountable public functionaries of the Government of India did not take seriously about those grievances and blindly supported The Stand of wrongdoer staff of the State Bank of India which is onely promoting corruption in the government machinery and it is most surprising that corrupt activities are being promoted by the staff of the Government of India and its accountable public functionaries are remained mute spectators.