Whether it is justified that seller is saying that window is genuine but Microsoft claiming it ingenuine?

Re: razorxtechnologies sent a message about GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD #162889738586
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eBay – maheshpratapsingyogimpsing_0 <member@ebay.com>
19:39 (20 minutes ago)
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New message: I made contact with Microsoft custome…

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New message to: razorxtechnologies
I made contact with Microsoft customer care at the number 1800111100 from my mobile number 7379105911 and elaborated everything regarding the product key in regard to 
GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD
and she told me the product key is not genuine. She suggested me to contact the dealer. I really too much trouble with this activation key.I have spent Rs.700 in order to download from internet and then activation. If feasible DVD may be provided.Think about gravity that if I had contacted Local roadside computer repair shop, they take only Rs.25 in order to provide software on the computer. I have made 35 calls to Microsoft customer cares in order to resolve the issue. Please provide C.D. or DVD only to resolve the issue.Please fix the issue at the earliest.
Hi Sir,
This error has occurred because you must be having previous keys installed in your system which needs to be uninstalled. Please call me to get the support.
Respected staff, be informed that there is an error in the activation of the office as aforementioned. They/Microsoft are again seeking activation with the warning that if activation was not made most of the functions will be disabled on 13-March.2018 and according to them your installation can’t be activated because you have activated up to the limit of your multiple activation keys. Consult your administrator for further help. It is too much embarrassing that if your customer wants to use your GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD, then aforementioned message rings alarm with the block of the path in name of seeking activation.of the office. Such an insulting surrounding if no fault of the applicant can be justified.
Dear Sir,
Kindly call me at +91 8527912918 and I would be glad to assist you in an efficient manner.
Regards.
Respected staffs-Be informed that product link is not working. https://1drv.ms/f/s!AncOYseuy37DaUH_E79ScyhFwR8
the following message is displaying on the screen.
This site can’t be reached
https’s server IP address could not be found.
Search Google for https 1drv s AncOYseuy37DaUH E79 ScyhFwR8
ERR_NAME_NOT_RESOLVED
Order credentials have been delivered to your eBay registered email address :
Please check your Inbox, Junk or Spam Folder just in case.
If you require any more assistance setting up your software or are having any issues, please contact us via eBay message and I’d be more than willing to help!
GENUINE MICROSOFT OFFICE 2016 PRO
Price: Rs. 1,000.00
You’ve committed to buy this item
Item ID: 162889738586

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Mahesh Pratap Singh Yogi M P Singh

I made contact with Microsoft customer care at the number 1800111100 from my mobile number 7379105911 and elaborated everything regarding the product key in regard to

GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD
and she told me the product key is not genuine. She suggested me to contact the dealer. I really too much trouble with this activation key.I have spent Rs.700 in order to download from internet and then activation. If feasible DVD may be provided.Think about gravity that if I had contacted Local roadside computer repair shop, they take only Rs.25 in order to provide software on the computer. I have made 35 calls to Microsoft customer cares in order to resolve the issue. Please provide C.D. or DVD only to resolve the issue.Please fix the issue at the earliest.

Arun Pratap Singh
2 years ago

Undoubtedly such practice is cheating with the consumers and can't be allowed in public interest. Whether poor public can be allowed to be cheated in the hand of such cheaters who always busy in thinking cunning tricks to cheat common people belonging to vulnerable section of the society.