Whether in the name of Microsoft support and updates driver errors can’t be rectified by Microsoft?

Once online window 10 has been installed by Microsoft online on this computer but at that time camera was working properly.Which implies that Microsoft deliberately persecute consumers in order  to sell its products/soft wares .
[Support #DYN-898-25041]: Window camera not
found.
Inbox
x
Support
17:27 (6 hours ago)
Mahesh
Pratap Singh Yogi M P Singh, This email concerns your recent ticket: W…
Support
17:27 (6 hours ago)
    to me
Dear Valued Customer,
Thank you for contacting K7 Technical Support.
We would like to inform you that kindly contact Microsoft for
the on going issue as its not related to K7.
If you need any further assistance please contact our toll free
number 1-800-419-0077.
You may also use the chat facility available
in the Help and Support section on our website
 www.k7computing.com to reach our Support.
Thank you for using K7 security software
Regards
K7 Support 
Ticket Details

Ticket ID: DYN-898-25041
Department: Mail Support
Type: Task
Status: Closed
Priority: Normal
Microsoft Corporation (I) Pvt. Ltd.
  • The India office supports:
    British Indian Ocean Territory, and Maldives
  • 10th Floor, Tower B & C,
  • DLF Building No.5 (Epitome),
  • Cyber City, DLF Phase III,
  • Gurgaon, 122002
  • Phone: 0124 4158000
  • Fax: 91-124-4158888
  • Dial toll-free: 1800 102 1100
    or 1800 111 100
  • Direct dial: +91 80 40103000
Windows
can’t find or start the camera

If your webcam or Camera app in Windows 10 won’t open and you
get an error message saying that we can’t find or can’t start your camera
(including error codes 0xA00F4244 or 0x200F4244), the cause might be antivirus
software that’s blocking the webcam or camera, or it could be an outdated
webcam driver. For more help, see also 
Fix a
missing Camera Roll in Windows 10
.
Check
your antivirus software
In
your antivirus app, look for settings related to blocking access or permission
to use your webcam. For help, visit your antivirus software company’s website.
Check
for an outdated webcam driver
  1. Select the Start  button,
    type
     Device Manager, and then select Device Manager from the search results. 
  2. Find your webcam
    under
     Imaging devices or Sound, video and
    game controllers
    . 
  3. Press and hold (or
    right-click) the name of your webcam, and then select
     Properties.
  4. Select the Driver tab, select the Driver
    Details
     button, and look for a file name that includes stream.sys. If it’s there,
    your webcam was designed before Windows 7 and you’ll have to replace
    it with a newer webcam.
  5. If you don’t find
    a file name that includes
     stream.sys, try rolling back
    your webcam driver.
Roll
back your webcam driver
  1. In Device Manager, press and hold (or right-click) your
    webcam, and then select
     Properties. 
  2. Select the Driver tab, select Roll
    Back Driver
    , and then choose Yes. (Note that some
    drivers don’t provide a rollback option.)
     
  3. After the rollback is
    complete, restart your PC, and then try opening the Camera app again.
  4. If rolling back didn’t work
    or isn’t available, uninstall your webcam driver and scan for hardware
    changes.
Uninstall
your webcam driver and scan for hardware changes
  1. In Device Manager, press and hold (or right-click) your
    webcam, and then select
     Properties. 
  2. Select the Driver tab, select Uninstall > Delete
    the driver software for this device
    , and then select OK.
  3. In Device
    Manager
    , on the Action menu, select Scan
    for hardware changes
    . Wait for it to scan and reinstall updated drivers,
    restart your PC, and then try opening the Camera app again.
     
  4. If your webcam still doesn’t
    work, try looking for help on the webcam manufacturer’s website.
Find
answers in the forums
If the previous solutions don’t work, try searching for similar
problems in the
 Microsoft
Community forum for Windows Camera
. If you don’t
find a solution, please share details about your experience there, and check
back later for responses.
Properties
Article ID: 13753 – Last Review: 1 Sep 2016 – Revision: 14
Applies to
Windows 10
Feedback
3 of 22
Ticket ID: DYN-898-25041
Department: Mail Support
Type: Task
Status: In Progress
Priority: Normal
Mahesh Pratap Singh Yogi M P
Singh
 <yogimpsingh@gmail.com>
16:14 (7 hours ago)
    to support
Respected member of the august team, be informed that there is
nothing improvement in the miserable state of your consumer. Window camera was
working fine with the old version but when new licensed window 10 was installed
software errors are showing and window camera is hidden.
                                                                     Please help your consumer.
                                                                       Yogi M. P. Singh 
On 24 June 2017 at 15:47, Support <support@k7computing.comwrote:
Dear Valued Customer,
This is with regard to the support request raised by you with K7
Support 
Ticket ID: DYN-898-25041
Date: 23 June 2017
We sent mail regarding this issue requesting to
elaborate your exact issue but there
s no response from your side. 
This is a follow-up mail to check if the reported issue has been
resolved.
Please confirm the same so that we can close the ticket. 
Assuring you of our best support at all times.
Regards
K7 Support 
Ticket Details

Ticket ID: DYN-898-25041
Department: Mail Support
Type: Task
Status: In Progress
Priority: Normal
[Support #DYN-898-25041]: Window camera not
found.
Inbox
x
Support
23 Jun (1 day ago)
    to me
Mahesh Pratap Singh Yogi M P Singh,
Thank you for contacting us. This is an automated response
confirming the receipt of your ticket. Our team will get back to you as soon as
possible. When replying, please make sure that the ticket ID is kept in the
subject so that we can track your replies.
   Ticket ID: DYN-898-25041
   Subject: Window
camera not found.
   Department: Mail
Support
   Type: Task
   Status: Open
   Priority: Normal
You can check the status of or update this
ticket online at: 
https://support.k7computing.com/index.php?/Tickets/Ticket/View/DYN-898-25041
Kind regards,
K7 Computing
Regards
K7 Support
Support
23 Jun (1 day ago)
    to me
Dear Valued Customer,
Thank you for contacting K7 Technical Support,
Kindly, Elaborate your exact issue along with complete error
message or screen shot of the error message which you get, if any
We kindly request you to update the windows and update the
camera driver by consulting Microsoft.
Expecting reply at your earliest expediency.
You may also reach us on our toll free
1-800-419-0077 or use the chat facility available in the Help and Support
section on our website
 www.k7computing.com.
Thank you for using K7 security software.
Regards
K7 Support 
Ticket Details

Ticket ID: DYN-898-25041
Department: Mail Support
Type: Task
Status: In Progress
Priority: Normal

2 comments on Whether in the name of Microsoft support and updates driver errors can’t be rectified by Microsoft?

  1. Microsoft only exploits consumers but don't provide supports. So huge fee charged from consumers but not a single e-mail to take the feed back of consumers in order to redress their grievances.Once online window 10 has been installed by Microsoft online on this computer but at that time camera was working properly.Which implies that Microsoft deliberately persecute consumers in order to sell its products/soft wares .
    [Support #DYN-898-25041]: Window camera not found.

  2. Greedy fellow Microsoft such practice is expected.
    Respected member of the august team, be informed that there is nothing improvement in the miserable state of your consumer. Window camera was working fine with the old version but when new licensed window 10 was installed software errors are showing and window camera is hidden.
    Please help your consumer.

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