Whether grievances are redressed in this way in a good governance?

Grievance Concerns To
Name Of Complainant-Yogi M P Singh
Date of Receipt-10/10/2019
Received By Ministry/Department-Prime Ministers Office
Grievance Description
श्री मान जी प्रकरण एक महीने के भीतर ट्रांसफॉर्मर के दूसरी बार जलने का है प्रकरण ग्राम पंचायत -नीबी गहरवार पोस्ट-नीबी गहरवार जिला -मिर्ज़ापुर पिन कोड-२३१३०३ का है और जिगना पावर हाउस से सम्बंधित है जोकि अधिशासी अभियंता विद्युत् वितरण खंड द्वितीय का है किन्तु वास्तव में कार्यक्षेत्र अधिशासी अभियंता विद्युत कार्यशाला जनपद -मिर्ज़ापुर से सम्बंधित है जो आये दिन अपनी अनियमितताओं की वजह से समाचार पत्रों की सुर्खिया बनता रहता है श्री मान जी लोगो का कहना है की  जो ट्रांसफार्मर लिए जाते वे मानक के  अनुसार नहीं है जिनके कारण उनमे स्टेबिलिटी नहीं होती है हमेशा ट्रांसफार्मर  का कॉन्ट्रैक्ट उन्ही को दिया जाता है जिनका कमीशन सर्वोपरि होता है सोचिये एक महीने भी ट्रांसफार्मर नहीं चला क्या यह आराजकता नहीं है क्या यह लोक निधि का दुरूपयोग नहीं है कल अधिशासी अभियंता विद्युत् वितरण खंड द्वितीय से बात हुई और आज परेशान हो कर उन्होंने अधिशासी अभियंता विद्युत कार्यशाला जनपद -मिर्ज़ापुर का नंबर दिया किन्तु उन्होंने कई बार फ़ोन करने और पूरा रिंग जाने के बावजूद फ़ोन पिक अप नहीं किया
Grievance Document Current Status-Case closed
Date of Action-23/01/2020
Remarks-अधीनस्थ अधिकारी के स्तर पर निस्तारित अधीनस्थ अधिकारी के स्तर पर निस्तारित अधीनस्थ अधिकारी के स्तर पर निस्तारित अधीनस्थ अधिकारी के स्तर पर निस्तारित सन्दर्भ संख्या 60000190168456 का निस्तारित आख्या पोर्तल पर अपलोद किया गया है.
Reply Document
Rating Remarks
The matter is concerned with mismanagement and deep rooted corruption was taken in lackadaisical approach by the concerned public staff of the Government of Uttar Pradesh which is quite obvious from the report submitted by the concerned staff of the Uttar Pradesh Power Corporation Limited. Here this question arises that how the matter concerned with the other public staff and matter which was requested to forward to the concerned staff can be considered disposed without forwarding to the concerned staff of the Uttar Pradesh Power Corporation Limited. Undoubtedly it is mockery of the law of land as it was concerned with the the staff i.e. excutive engineer work shop but it is unfortunate that grievance was never forwarded to him and considered disposed. Whether such practices may be allowed in a healthy democratic setup such practices are reflection of good governance if this is reflection of good Governance then what type of bad governance is must be explained by the claimants of good
Officer Concerns To
Officer Name-Shri Arun Kumar Dube
Officer Designation-Joint Secretary
Contact Address-Chief Minister Secretariat U.P. Secretariat, Lucknow
Email Address
Contact Number-05222215127
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Bhoomika Singh
Bhoomika Singh
11 months ago

An administration cannot claim to be accountable, responsive and user-friendly unless it has established an efficient and effective grievance redress mechanism. Grievance Redress Mechanism is part and parcel of the machinery of any administration. In fact, the grievance redress mechanism of an organization is the gauge to measure its efficiency and effectiveness as it provides important feedback on the working of the administration. To provide effective machinery, outside the judicial institution, for redressal of people’s grievances was recommended by the administrative reforms commissions (ARC) in 1966. The ARC recommended setting up of an “authority dealing with complaints against ministers and secretaries and other authorities” to be designated as ‘Lokpal’ at the Centre and ‘Lokayukta’ in states. The search for a suitable institution to redress the injustice felt by the public has been as old as human society. Injustice may result from administrative arbitrariness, abuse of discretionary power, widespread growing corruption, mal administration, negligence, oppression, inefficiency, nepotism, favoritism and such other means

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11 months ago

Whether the credibility of concerned public functionary is is not undercloud when the installed Transformer by them became defective within one month from the date of installation whether matter is not concerned with the the subject of enquiry?


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Vandana Singh
Vandana Singh
6 months ago

Undoubtedly excellent viewpoint too much praiseworthy. When the cloud of dark covering our surrounding then such excellent explanation of grievance redressal mechanism undoubtedly unique.Go ahead.