Whether department of telecommunications is failed in safeguarding the interest of countrymen.

Grievance Status

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Status as on 24 Aug 2016

Registration Number : DOTEL/E/2016/32162
Name Of Complainant : Yogi M P Singh
Date of Receipt : 24 Aug 2016
Received by : Department of Telecommunications
Forwarded to : Bharat Sanchar Nigam Limited Corporate Office
Officer name : Shri. L.K.Govil
Officer Designation : GM Coordination
Contact Address : GM(Coordination), BSNL Corporate office,
Room No-27, IR Hall, Eastern Court
Janpath, New Delhi.110001
Contact Number : 23717055
e-mail : ddgpg@bsnl.co.in
Grievance Description : Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com Matter is concerned with Vodafone company U.P. east and its irregularities, Mobile number -7379105911 Whether it is justified that if data allowance of 1-GB be available in the account of Vodafone mobile number-7379105911 Vodafone company staffs may deduct charges of internet surfing from talk value balance. 24 August 2016 19:36 At the place of 50 MB ,please show 1-GB data and deducted talk value from Rs.51 and some thing to Rs. 38 and some thing. i.e. Rs.13 must be refunded into the account of your applicant. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that following message was sent by Vodafone U.P. East . Hi, your internet pack is now active and valid till 20.09.2016. Bal: 1024.00 MB. Track usage on MyVodafone App (www.vodafone.in/a7) or dial *111*6*2 2-It is submitted before the Hon’ble Sir that how is it feasible that when your applicant didn’t use the any data allowance how 1-GB data exhausted. Whether this act of Vodafone mobile company is not tantamount to day light robbery. Sender: VE-VFCARE Date: 08/24/2016 18:52:04 ————————————- Hi, you have used up the data allowance on your internet pack. Continue browsing at 3G speeds at 4p/10KB or dial *111*6 to upgrade to a higher data plan. Send: *111*6*2 3-It is submitted before the Hon’ble Sir that it is sheer mismanagement that Vodafone company staffs showing 1-GB data as 50 and exhausted in entirety. Receive: 1.Mobile Internet 50MB Balance 0.01MB till Aug 25, 2016 11:59:59 PM. 0.More This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir. ‘Yours sincerely Yogi M. P. Singh Mobile number-7379105911 Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .
Date of Action : 24 Aug 2016

4 comments on Whether department of telecommunications is failed in safeguarding the interest of countrymen.

  1. Matter is concerned with Vodafone company U.P. east and its irregularities, Mobile number -7379105911 Whether it is justified that if data allowance of 1-GB be available in the account of Vodafone mobile number-7379105911 Vodafone company staffs may deduct charges of internet surfing from talk value balance. 24 August 2016 19:36 At the place of 50 MB ,please show 1-GB data and deducted talk value from Rs.51 and some thing to Rs. 38 and some thing. i.e. Rs.13 must be refunded into the account of your applicant.

  2. If every thing is right then why our youths want to leave their mother land.Every one is aggrieved with this large scale corruption. Every one knows that incumbent politicians made several promises including good governance but it seems that they forgot every thing and now pursuing the same paths of their predecessors.In the name of quality of services only misled the people by depriving them from their rights to public aids.Whether consumers rights are safe in this anarchy.

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