Whether arbitrary reports or non submission of report is the reflection of good governance?

क्या यह आराजकता नहीं है की कोई आख्या नहीं प्रस्तुत कर रहा है तो कोई मनमाना आख्या प्रस्तुत कर रहा है कोई नियंत्रण नहीं क्या हम उस कहावत की ओर  नहीं बढ़ रहे है जिसमे कहा  गया है अपनी अपनी ढपली अपना अपना राग | 

Last Login Time : 2019-10-03 22:28:26

Grievance
Details

Well Done : Feedback submit successfully

Grievance
Number: 1447477

Grievance Reg Date: 2019-07-13 19:28:31

Complainant Name :
Yogi M.
P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
Automobiles
Category :
Two
Wheels/Bike
Grievance Company :
Hero
MotoCorp
Company Name :
 
Govt Dept / Regulator :
 
 
 
Model No.:
Hero
MotoCor
Vehicle no/ Chasis no / Engine no:
HA11EMJ9L108
RC No. or Registration no.:
UP63AH8386
Name & Address of dealer/service center:
ZONAL
OFFICE Address :Hero MotoCorp Ltd. F-126, Katwaria Sarai, Opp. Qutab
Institutional Area, New Delhi -110016, India. Telephone :+91-11-26533981-2,
47619300Fax :+91-11-26533983 Email :delhi@heromotocorp.com
Company Details
Address
:Hero MotoCorp Ltd. Princeton Business Park (3rd Floor),28 / 35, 16 – Ashok
Marg,Lucknow 226001, India Telephone : (0522) 2288694, 2288695 Email :
lucknow@heromotocorp.com Address :Hero MotoCorp Ltd. IP Grand, 3rd floor,
C-19/134-B, Lallapura, Sigra, Varanasi, Uttar Pradesh – 221010, India.
Telephone : +91-0542-2508440, 2508441 Fax :+91-0542-2508442 Email
:varanasi@heromotocorp.com
Pincode (Company):
 
Product Value(INR) :
10000-100000
Nature of Complaints :
Fraudulent
Issue
Grievance Details :
An
application under article 51 A of the constitution of India for seeking
justice for large number of consumers as their violation of consumer rights
on the large scale is taking place in this largest democracy in the world.
Hero MotoCorp Ltd. sells its manufactured two wheelers in the name of five
years warranty through various dealers throughout India.Which means company
will no more charge parts within five years from the date of purchase and
these parts not only be repaired at the service centres of the company but it
will be replaced at the service centres free of charge. Application is on
behalf of Rajendra Pratap Singh S/O Mr. Devaraj Singh Village and Post office
-Nibi Gaharwar District-Mirzapur Uttar Pradesh PIN code-231303 For detail,
take a glance of the attached documents to the representation. There are five
services which are to be provided free of cost to customers by the Hero
MotoCorp Ltd. From the attached documents, it is quite obvious that aggrieved
applicant is also entitled for such free services.
 
 
Status :   Disposed
 
 
 
Company Remark :
In
Process
 
Remark Date  2019-07-15 16:40:32
 
Status :  In Process
NCH Agent Remark :
Grievance
was forwarded to the company by NCH but no response has been received.
Perhaps your grievance has been redressed or you may have taken up complaint
directly to the company. If you have not received any response or are not
satisfied with the company response, you may file your case in a Consumer
forum, following the procedure prescribed by them. For details you may refer
ncdrc.nic.in
Remark Date  2019-10-15 16:12:18
 
Status :   Disposed
Uploaded Files:
File1 | File2 | NA
 
 

Consumer
Feedback

Statisfaction Level :
Poor
Suggestion / Feedback / Remark :
If they
are not responding the public institution, then they undermining the
authority of constitution of India. As far as grievance redressal is
concerned, they did nothing and if they had to do any thing in order to
redress the grievance , then why did they avoid exchange of information. They
made their policies anti-consumer so running away from disclosing any thing
to public. Whatever trick they have played on this forum same will be played
by them on the others. Everyone knows the credibility of the public
institutions so not to react the communications is nothing surprising.

 

Last Login Time : 2019-10-03 22:28:26

Grievance
Details

Grievance
Number: 1626704

PG Docket Number: DOCAF/E/2019/03846

Grievance Reg Date: 2019-09-26 03:22:47

Complainant Name :
Yogi M.
P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
E-
Commerce
Category :
Online
Shopping
Grievance Company :
Amazon.in
Company Name :
 
Govt Dept / Regulator :
 
 
 
Product / Service Type:
Amazon
pay
Order no:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
TYransaction id:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
Date of purchase / transaction:
2019-08-04
Mobile Number or Email id registered with company:
yogimpsingh@gmail.com
Complaint No / Ref no.:
Grievance
Number: 1545188
Amount Paid:
100
 
 
Company Details
Amazon
online shopping India
Pincode (Company):
 
Product Value(INR) :
100-1000
Nature of Complaints :
Wrong
Promises
Grievance Details :
Dear
staff of the Amazon on line shopping -Matter is not concerned with the cash
back on the product but it is concerned with promotional cashback on the
opening Amazon Pay UPI 7379105911@apl . Amazon Pay UPI is a service offered
by Amazon Pay (India) Private Limited. Whether you provided the promotional
cashback for opening Amazon Pay UPI ? Whether you provided the promotional
cash back which was to be given to customer if he/she first transfers money
to amazon account of another customers? Undoubtedly you lured me through
promotional cash back consequently I compromised with the security of my
account opened in State Bank of India and took the risk to open Amazon Pay
UPI as aforementioned, Now quite obvious that you are committing criminal
breach of trust by not providing the promotional cash back to the aggrieved
applicant. Dear customer care of the online Amazon Shopping, you have to pay
two promotional cash backs 1-For opening Amazon Pay UPI 2-For making first
transaction through Amazon Pay UPI which detail was made available in the
earlier grievance closed by you arbitrarily. PDF attachment of earlier
grievance Grievance Number: 1545188 Grievance Reg Date: 2019-08-25 22:41:26
and two relevant attachments proving the facts are attached to the grievance
to take the perusal. Please do not waste time by submitting inconsistent
report in the matter raising the issues not consistent with the matter. Here
matter is concerned with the Amazon Pay (India) Private Limited nothing else.
To deliberately avoid the genuine matter by deviating the mind to
unproductive issue is tantamount to crime. I expect that you will remain
confine to raised issue.
 
 
Status :  In Process
 
 
 
Grievance Updated Details :
Grievance
received from PGPORTAL – DOCAF/E/2019/03846 – The matter is concerned with
the false promises made on the platform Amazon online shopping. It is most
unfortunate that an arbitrary report is submitted by the staffs of the Amazon
online shopping and staffs of government on National Consumer Helpline accept
them by shutting the Eyes and Ears. Whether it is justified if not why
critical analysis is not being carried out by the concerned accountable
public functionaries in order to provide justice to the aggrieved consumers
suffering the atrocities perpetrated by the erring staff the Amazon online
shopping. Following is the grievances detail submitted on the National
Consumer Helpline of the Government of India. Grievance Number: 1626704
Grievance Reg Date: 2019-09-26 03:22:47 Complainant, Name: Yogi M. P. Singh
Mahesh Pratap Singh Grievance Number: 1626704 Grievance Reg Date: 2019-09-26
03:22:47 Complainant, Name: Yogi M. P. Singh Mahesh Pratap Singh Grievance
Number: 1626704 Grievance Reg Date: 2019-09-26 03:22:47 Complainant, Name:
Yogi M. P. Singh Mahesh Pratap Singh
Updation Date :2019-10-10 11:48:49
 
 
NCH Agent Remark :
NCH
already register this concern on consumer helpline portal and grievance is
re-forwarding to company
Remark Date :2019-10-10 11:48:49
 
 
Company Remark :
Basis
your complaint, we understand that you are concerned about the cashback on
the product. Please note that the promotion for the cashback was only
applicable for payments made through both UPI method while do note that you
have placed the aforesaid order using UPI and Amazon Pay Balance.
Accordingly, you are not eligible for the cashback amount. Further, it is
submitted that our role is limited to that of an intermediary and we are not
the seller/manufacturer of the products listed on our Website. The products
listed on our Website are sold by independent third party sellers. In view of
the above, the issue stands closed.
 
Remark Date  2019-10-03 18:39:00
 
Status :   Closed
NCH Agent Remark :
We
request you to relook the redressal provided on this grievance at the
earliest.
Remark Date  2019-10-10 11:52:33
 
Status :   Relook
Uploaded Files:
 
 

 

 

Last Login Time : 2019-10-15 22:25:07

Grievance
Details

Well Done : Feedback submit successfully

Grievance
Number: 1545188

Grievance Reg Date: 2019-08-25 22:41:26

Complainant Name :
Yogi M.
P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
E-
Commerce
Category :
Online
Shopping
Grievance Company :
Amazon.in
Company Name :
 
Govt Dept / Regulator :
 
 
 
Product / Service Type:
 
Order no:
 
TYransaction id:
 
Date of purchase / transaction:
 
Mobile Number or Email id registered with company:
 
Complaint No / Ref no.:
 
Amount Paid:
 
 
 
Company Details
Amazon
Pay UPI <no-reply@amazon.com>
Pincode (Company):
 
Product Value(INR) :
100-1000
Nature of Complaints :
Fraudulent
Issue
Grievance Details :
​According
to the offer, on linking the bank account to Amazon pay UPI, they had to
provide Rs.50 as promotion money to ​Amazon pay account of the applicant but
it is unfortunate that they did not do so. Such practice of the Amazon online
shopping is unjustified and tantamount to cheating. ​Again they lured the
applicant that if I may transfer the money to any account then I will be
provided promotional amount Rs. 50 and the applicant made the transaction
​TRANSFERUPI/DR/923421811539/PREETI /SBIN/9794103433/UPI but it unfortunate
that they did not provide the promotional amount still which is criminal
breach of trust and such practice may not be allowed in this largest
democracy in the world. Amazon Pay UPI <no-reply@amazon.com>4 August
2019 at 12:57 To: yogimpsingh@gmail.com Your Bank Account has been
successfully linked with Amazon Pay UPI Hi Yogi M. P. Singh, Congratulations!
Your Bank Account has been successfully linked to Amazon Pay UPI. You can now
use this Bank Account to pay for your Amazon.in orders by selecting the Bank
Account on the Select a Payment Method Page. 22 Aug 2019 TO
TRANSFERUPI/DR/923421811539/PREETI /SBIN/9794103433/UPI TRANSFER TO
4898856162091 100.00
 
 
Status :   Disposed
 
 
 
Company Remark :
Basis
your complaint, we understand that you are concerned about the cashback on
the product. Please note that the promotion for the cashback was only
applicable on payments for first ever transaction made through Amazon Pay UPI
during the offer period.However, please note that you have placed the
aforesaid order using both Amazon Pay UPI and Amazon Pay Balance.
Accordingly, you are not eligible for the cashback amount. Further, it is
submitted that our role is limited to that of an intermediary and we are not
the seller/manufacturer of the products listed on our Website. The products
listed on our Website are sold by independent third party sellers. In view of
the above, the issue stands closed.
 
Remark Date  2019-09-25 12:13:54
 
Status :   Closed
NCH Agent Remark :
Company
has responded to your grievance as per their terms and conditions. If you are
not satisfied with the company response, you may file your case with Consumer
forum, following the procedure, prescribed by them.
Remark Date  2019-10-13 13:55:07
 
Status :   Disposed
Uploaded Files:
File1 | | NA | NA
 
 

Consumer
Feedback

Statisfaction Level :
Poor
Suggestion / Feedback / Remark :
The
matter is concerned with the false promises made on the platform Amazon
online shopping. It is most unfortunate that an arbitrary report is submitted
by the staffs of the Amazon online shopping and staffs of government on
National Consumer Helpline accept them by shutting the Eyes and Ears. Whether
it is justified if not why critical analysis is not being carried out by the
concerned accountable public functionaries in order to provide justice to the
aggrieved consumers suffering the atrocities perpetrated by the erring staff
the Amazon online shopping. Following is the grievances detail submitted on
the National Consumer Helpline of the Government of India. Grievance Number:
1626704 Grievance Reg Date: 2019-09-26 03:22:47 Complainant, Name: Yogi M. P.
Singh Mahesh Pratap Singh Grievance Number: 1626704 Grievance Reg Date:
2019-09-26 03:22:47 Complainant, Name: Yogi M. P. Singh Mahesh Pratap Singh
Grievance Number: 1626704 Grievance Reg Date: 2019-09-26 03:22:47
Complainant, Name: Yogi M. P. Singh Mahesh Pratap Singh

 

3 comments on Whether arbitrary reports or non submission of report is the reflection of good governance?

  1. On the one side of screen accountable public functionaries articulate that save fuel but itself are promoting those rules which are not safe for environment and ecology. Whether condition of kilometre is not overshadowed by time barred conditions. If I have no work, whether I will run on the road unnecessarily in order to utilize the free services? Such draconian rules uncontrolled because of incompetent public staffs also causing heavy rush on the roads resulting in the frequent accidents and failure of law order.

  2. How can it be justified that a grievance is disposed in the Government of Uttar Pradesh or at the portal of Government of India that is on the public grievance portal by submitting arbitrary reports? Here public functionaries are so expert that they submit the report in order to redress the grievance of the citizens of this country without taking the perusal of the submitted grievance undoubtedly it is surprising but such public functionaries don't care about the result of such wrongdoings. Those who don't know the definition of good governance always claim to provide the good governance actually itself are great promoters of Anarchy. Think about this post in which matter is explicit but concerned are not redressing the grievance on flimsy ground and our incompetent public functionaries are overlooking such negligent approach.

  3. If our political masters may think positively for the betterment of society in the inner heart, then no doubt some constructive may take place. Here political masters only think to reap political political mileage nothing else.
    क्या यह आराजकता नहीं है की कोई आख्या नहीं प्रस्तुत कर रहा है तो कोई मनमाना आख्या प्रस्तुत कर रहा है कोई नियंत्रण नहीं क्या हम उस कहावत की ओर नहीं बढ़ रहे है जिसमे कहा गया है अपनी अपनी ढपली अपना अपना राग |

Leave a Reply

%d bloggers like this: