Last Login Time : 2019-12-10 17:32:52
Grievance
Details
Details
Grievance
Number: 1789108
Number: 1789108
Grievance Reg Date: 2019-12-12 18:36:07
Complainant
Name : |
Yogi M. P.
Singh Mahesh Pratap Singh |
Complainant
Contact No : |
7379105911
|
Mode
: |
By Web
|
Complaint
Type : |
Complaint
|
State
: |
UTTAR PRADESH
|
Purchase
City : |
Mirzapur
|
Sector
: |
Courier &
Cargo |
Category
: |
Courier
|
Grievance
Company : |
Ecom Express
|
Company
Name : |
|
Govt
Dept / Regulator : |
|||
Company
Details |
ECOM
EXPRESS PRIVATE LIMITED Our professional team is here to assist you. Please contact us in case of any queries/ suggestions. Registered Office Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India, Corporate Office 10th Floor, Ambience Tower II, Ambience Island, Gurugram, Haryana – 122002 India, CIN: U63000DL2012PTC241107 Contact Center +91-8376 888888 Website:www.ecomexpress.in |
Pincode
(Company): |
|
Product
Value(INR) : |
100-1000
|
Nature
of Complaints : |
Others
|
Grievance
Details : |
The
matter is concerned with the H. P. memory card inserted in the Tablet was not returned by the courier agent while he had assured me to return back the memory card before dispatching to the destination when I made the call with my mobile as soon as he collected the Tablet from my premises and mostly travelled on his bike at most 500 meters from my dwelling place. Whether it is not a breach of trust as done by the staff of the Courier AX-EcomEx. Courier agent phone detail is +91 1141186743, immediately I could talk to the agent but now it is seeking airways build number with hass key. On 26-Nov-2019 at 9:58 AM message was sent on the mobile phone of the applicant in regard to reverse pickup order by the AX-EcomEx number-NEW17425 OF Alpha later on at 1 PM on the same date staff of the courier concerned collected the Tablet aforementioned from the premises of the applicant. Latest online tracking of the dispatched item-NEW17425 Last update: 11 Dec 19 04:26 PM Ecom Express FROM India LATEST EVENT Successfully delivered Delhi, India 05 Dec 19 04:54 PM |
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Status : In Process
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Uploaded
Files: |
File1 |
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from <https://consumerhelpline.gov.in/user/complaint-details.php?cid=1789108&&sid=7&&ctid=30>
from <https://consumerhelpline.gov.in/user/complaint-details.php?cid=1789108&&sid=7&&ctid=30>
The matter is concerned with the H. P. memory card inserted in the Tablet was not returned by the courier agent while he had assured me to return back the memory card before dispatching to the destination when I made the call with my mobile as soon as he collected the Tablet from my premises and mostly travelled on his bike at most 500 meters from my dwelling place.
Now he has returned the memory card so it is the most appropriate that chapter may closed. Undoubtedly he had to return the memory card as he had promised to consumer but after action returned the memory card.