What they have done ? would be explicit after the refund would be made by them.

Grievance Status

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Status as on 05 Jun 2017

Registration Number : DOTEL/E/2017/15267
Name Of Complainant : Yogi M P Singh
Date of Receipt : 10 May 2017
Received by : Department of Telecommunications
Forwarded to : Department of Telecommunications
Contact Address : Room No.612,6th Floor Mahanagar Doorsanchar Bhawan
Near Zakir Hussain College Old Minto Road
New Delhi110002
Contact Number : 01123221231
Grievance Description : Subject-Telephone set was received by the staffs of B.S.N.L. ON 28/03/2017 ipso facto obvious from the attached receipt and in the same evening your applicant submitted grievance Registration Number-DOTEL/E/2017/09867in order to ensure disconnection. With great respect to revered Sir, your applicant invites the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that after the waiver of Rs.575.00 by the B.S.N.L. Mirzapur as obvious from the third page of attached PDF documents i.e. communication dated 07/04/2017 addressed to your applicant by the Assistant general manager, B.S.N.L. Mirzapur rest of payable amount was Rs. 827-Rs. 575=Rs.252 . 2-It is submitted before the Hon’ble Sir that through invoice number -10240349710007 you made the available bill of Rs.1378 on 05-May-2017 which implies that your staffs has been crazy and needed to be admitted to the mental hospital. My guess was correct that concerned are so dishonest that in order to achieve its ulterior designs, they may go to any extent. Your applicant had disconnected the entire services on 27-May-2017 under the information and complaints to responsible officers of the department and on 28/03/2017 telephone set was also handed over to staffs working at Bathua exchange of B.S.N.L. Mirzapur ipso facto obvious from the following grievance status. 3-It is submitted before the Hon’ble Sir that please take a glance of attached PDF documents page-5 which is the communication dated -25-March-2017 of S.K. Tripathi D.G.M. T.R. Uttar Pradesh East. According to this communication Rs.500.00 as the security deposit and Rs.249.00 for broadband, the security deposit is refundable after the closure of services. Consequently, B.S.N.L. Mirzapur must refund your applicant Rs.500.00+Rs.249.00 –Rs.252.00=Rs.497.00 .without any undue delay and procrastination. 4-It is submitted before the Hon’ble Sir that your applicant has paid entire bill timely so in a similar manner, you are also expected to refund the aforesaid amount as soon as possible in the following account without any undue delay and procrastination. Account Number 00000034645721675 Branch MIRZAPUR CITY Address S/O RAJENDRA PRATAP SINGH JABALPURRAOD SUREKHAPURAM BASTI BATHUA POST SANGAMOHAL MIRZAPUR Mirzapur 231001 Account Name Mr. MAHESH PRATAP SINGH CIF No.- 88167135558 IFS Code- SBIN0012731
Current Status : CASE CLOSED
Date of Action : 04 Jun 2017
Details : Customer’s concerns have been resolved and replied so the case may be closed.
Attachment :     open

2 comments on What they have done ? would be explicit after the refund would be made by them.

  1. Hon’ble Sir through invoice number -10240349710007 you made the available bill of Rs.1378 on 05-May-2017 which implies that your staffs has been crazy and needed to be admitted to the mental hospital. My guess was correct that concerned are so dishonest that in order to achieve its ulterior designs, they may go to any extent. Your applicant had disconnected the entire services on 27-May-2017 under the information and complaints to responsible officers of the department and on 28/03/2017 telephone set was also handed over to staffs working at Bathua exchange of B.S.N.L. Mirzapur ipso facto obvious from the following grievance status.

  2. Hon’ble Sir please take a glance of attached PDF documents page-5 which is the communication dated -25-March-2017 of S.K. Tripathi D.G.M. T.R. Uttar Pradesh East. According to this communication Rs.500.00 as the security deposit and Rs.249.00 for broadband, the security deposit is refundable after the closure of services. Consequently, B.S.N.L. Mirzapur must refund your applicant Rs.500.00+Rs.249.00 –Rs.252.00=Rs.497.00 .without any undue delay and procrastination.

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