What is fault on part of aggrieved consumer when defective item was delivered by seller?

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
It seems that customer care didn’t take the perusal of the two attached documents with the representation.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 28 December 2018 at 19:44
To: shamadhv@amazon.com, AmazonPay-balance@amazon.in, “Amazon.in” <order-update@amazon.in>

What is the fault on the part of aggrieved consumer when defective item was delivered by seller? It seems that delivered item is merely cheating and such tricks are played to cheat innocent and gullible consumers.
Whether in the name of third party information, grievance of the aggrieved lady can be overlooked? Here motive is important. Here motive of the Amazon agent is to conceal the information as fraud committed by the seller at the Amazon online shopping so its proliferation in public domain will cause adverse impact on the credit of Amazon online shopping.

Who is the applicant? Which is quite obvious from the statement Applicant-Yogi M. P. Singh on behalf of Preeti Singh which means application is of Preeti Singh being drafted by Yogi M. P.  Singh so applicant is not a third party. Every consumer has right to represent itself either in person or through its authorized representative. Applicant is husband of the aggrieved lady so to avoid matter concerned with mockery of consumer rights on flimsy ground is only to support wrongdoers who cheat consumers by making mockery of consumer rights. I am not seeking information but seeking redressal of the grievance caused pecuniary loss to the lady which means loss occurred to me.

 Last Login Time : 2018-12-27 11:56:53
Grievance Details
Grievance Number: 1070031
Grievance Reg Date: 2018-12-25 18:53:53
Consumer Name :
Yogi M. P. Singh Mahesh Pratap Singh
Consumer Contact No :
7379105911
Mode :
By Web
Grievance Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
E- Commerce
Category :
Online Shopping
Grievance Company :
Amazon.in
Company Name :
Distributor id:
Company Details
Amazon online shopping Amazon.in” <order-update@amazon.in>,AmazonPay-balance@amazon.in Meili storefront 4 out of 5 stars81% positive in the last 12 months (3413 ratings) As our name said, we will provide you with a magic deal! We have our own logistic company and partnership with over 30 vendors including India Post, DTDC, Gati, Delhivery, DHL, FedEx etc. Provide you with the best products and service are always our No.1 priority. Thank you for shopping with Magic deal!
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Delivery of Defective Product
Grievance Details :
An application under article 51 A of the constitution of India to make enquiry in regard to unfair dealings of the seller on the Amazon online shopping. Applicant-Yogi M. P. Singh on behalf of Preeti Singh. Mohalla-Surekapuram, Jabalpur Road District-Mirzapur, Uttar Pradesh, PIN code-231001. Subject-Defective and unresponsive item delivered by the seller Meili on the Amazon online shopping and his cryptic feedback is as follows-Meili Today agent of Amazon online shopping came but he expressed his inability in picking up item as no direction was given by the customer care staff of the online shopping. It can never be justified to deliver defective item and if same may be faced by concerned then they could experience the pain.
Status :   Not Processed Yet
Company Remark :
It is submitted that the order ID provided by you is not reflecting in your account and third party information cannot be shared by us as a matter of policy. Kindly share your correct details (correct Order ID, Registered Account name, mobile number, email ID) linked with your amazon.in account on email to shamadhv@amazon.com, by quoting the National Consumer Helpdesk complaint number to enable us to access the records & respond accordingly. 
Remark Date  2018-12-28 11:46:15
Status :  In Process
Uploaded Files:
File1 | File2 | NA

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Mahesh Pratap Singh Yogi M P Singh

What is the fault on the part of aggrieved consumer when defective item was delivered by seller? It seems that delivered item is merely cheating and such tricks are played to cheat innocent and gullible consumers.
Whether in the name of third party information, grievance of the aggrieved lady can be overlooked? Here motive is important. Here motive of the Amazon agent is to conceal the information as fraud committed by the seller at the Amazon online shopping so its proliferation in public domain will cause adverse impact on the credit of Amazon online shopping.

Mahesh Pratap Singh Yogi M. P. Singh

Protection of the consumer rights is the obligatory duty of the government public functionaries but it is unfortunate that they are totally irresponsible to their duties that's why there are so many difficulties which arise because of their negligence in the society now imposter sellers are selling their products online to the consumers totally fake and charging high prices and when consumer wants to return back their demand is rejected on the flimsy ground which is quite unjustified and unconstitutional but when the Complaints are made before the public functionaries they take bribe from the wrongdoers and act in caucus with them.

Arun Pratap Singh
1 year ago

Now few online shopping sellers including Amazon online shopping made practice to sell defective useless products if claim is made then irrelevant reply is made and aggrieved wonders in this anarchy from one office to the other and no one pay attention to the grievances.