We have informed you that we got credited balance of Rs 13 in main account balance

Dear Mr. Singh,
Thank you for your email dated 24/08/2016 regarding balance query related to your Vodafone number 7379105911.
We sincerely regret for the inconvenience caused to you.
As per discussion held with you on dated 30 Aug 2016 at 11:45 and 6:45 pm on your Vodafone mobile number 7379105911, we have informed you that balance of Rs 13 has been deducted for usage done by your for calls in duration of 21st Aug to 24th Aug 2016 and it is not deducted for data usage on pay as your go mode as Data pack was never lapsed and another data pack of 159 was already active with your Vodafone mobile number 7379105911 since 24th Aug 2016 after noon however you were not agreed for same.
We regret to inform you that we would not be able to share details of calls for your Vodafone mobile number 7379105911 due to privacy and security reasons. We have informed you that we got credited balance of Rs 13 in main account balance as a one- time service gesture reversal with your Vodafone mobile number 7379105911.You have also confirmed us that balance has been credited with your Vodafone mobile number 7379105911.
You can check your Data pack by dialling *111*6*2# (toll free) from your Vodafone mobile number 9838855444.
We would like to inform you that you can check your main account balance by dialling *141# (toll free).
Interaction ID for same is 1602778135.
In case you need further help, do call or email us. We will do our best to help you.
Happy to help,
Suresh Chandna
Appellate Office
Contact numbers            
Vodafone Care:  199 (chargeable for agent access @ 50p/3min) or +91 9839098390(standard calling charges applicable)
For Complaints / Requests: 198 (toll free)
Nodal Officer: +91- 9839756789(Available between 9:30 a.m. to 6 p.m. Monday to Friday)
Fax number   : +91 522 2723976
E-mail            : appellate.upe@vodafone.com 
Website         : www.vodafone.in 

 

Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com Matter is concerned with Vodafone company U.P. east and its irregularities, Mobile number -7379105911 Whether it is justified that if data allowance of 1-GB be available in the account of Vodafone mobile number-7379105911 Vodafone company staffs may deduct charges of internet surfing from talk value balance. 24 August 2016 19:36 At the place of 50 MB ,please show 1-GB data and deducted talk value from Rs.51 and some thing to Rs. 38 and some thing. i.e. Rs.13 must be refunded into the account of your applicant. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that following message was sent by Vodafone U.P. East . Hi, your internet pack is now active and valid till 20.09.2016. Bal: 1024.00 MB. Track usage on MyVodafone App (www.vodafone.in/a7) or dial *111*6*2 2-It is submitted before the Hon’ble Sir that how is it feasible that when your applicant didn’t use the any data allowance how 1-GB data exhausted. Whether this act of Vodafone mobile company is not tantamount to day light robbery. Sender: VE-VFCARE Date: 08/24/2016 18:52:04 ————————————- Hi, you have used up the data allowance on your internet pack. Continue browsing at 3G speeds at 4p/10KB or dial *111*6 to upgrade to a higher data plan. Send: *111*6*2 3-It is submitted before the Hon’ble Sir that it is sheer mismanagement that Vodafone company staffs showing 1-GB data as 50 and exhausted in entirety. Receive: 1.Mobile Internet 50MB Balance 0.01MB till Aug 25, 2016 11:59:59 PM. 0.More This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir. ‘Yours sincerely Yogi M. P. Singh Mobile number-7379105911 Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .

3 comments on We have informed you that we got credited balance of Rs 13 in main account balance

  1. Vodafone U.P. East . Hi, your internet pack is now active and valid till 20.09.2016. Bal: 1024.00 MB. Track usage on MyVodafone App (www.vodafone.in/a7) or dial *111*6*2 2-It is submitted before the Hon'ble Sir that how is it feasible that when your applicant didn't use the any data allowance how 1-GB data exhausted. Whether this act of Vodafone mobile company is not tantamount to day light robbery. Sender: VE-VFCARE Date: 08/24/2016 18:52:04

  2. Hi, you have used up the data allowance on your internet pack. Continue browsing at 3G speeds at 4p/10KB or dial *111*6 to upgrade to a higher data plan. Send: *111*6*2 3-It is submitted before the Hon'ble Sir that it is sheer mismanagement that Vodafone company staffs showing 1-GB data as 50 and exhausted in entirety. Receive: 1.Mobile Internet 50MB Balance 0.01MB till Aug 25, 2016 11:59:59 PM. 0.More

    1. It seems that accountable public functionaries itself not interested in promoting good governance ipsofacto obvious from their working style.It seems that they have no time for delivery of public services .whether it is justice that private company may provide third grade services and regulatory authorities may wait there shares from private company.

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