Vodafone company assured to resolve the matter soon.

Vodafone company assured to resolve the matter soon.


10:48 AM (42 minutes ago)

to me

Dear Mr. Singh,
Thank you for your email dated 11/03/2016 regarding data query related to your Vodafone mobile number 7237849131.
We sincerely regret for the inconvenience caused to you due to same.
We are working on your concern and same is under investigation. We request you to give us time of 1 working day to get your concern investigated for same.
We assure you that we are committed to provide you and all our customers with quality customer service.
Your patience and co-operation in the interim will be solicited.
Docket number for same is 1484844657.
In case you need further assistance, please do call or email us. We will do our best to help you.
Suresh Chandna
Appellate Office
Contact numbers
For enquiries: 199 (chargeable for agent access @ 50p/3min) or +91-9839098390 (standard calling charges applicable)
For complaints/requests: 198 (toll free)
Fax number: +91 522 2723976 

Website: www.vodafone.in

On 11-03-2016 10:55; From: yogimpsingh@gmail.com; To: pmosb@pmo.nic.inurgent-action@ohchr.orgsupremecourt@nic.in;vodafonecare.upe@vodafone.comappellate.upe@vodafone.comappellate.mum@vodafone.com; ; ?CC: ; Subject: Please direct telecom regulatory authority to entertain the matter. ;

Please direct telecom regulatory authority to entertain the matter.


Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

AttachmentsMar 11 (1 day ago)

to pmosburgent-actionsupremecourtupeupeappellate.mum
Matter is concerned with Vodafone Mobile number-7237849131 . What is the cause disparity in the Tariffs of Internet Packs of Vodafone company as in Mumbai company 4GB ,2-G is available in Rs.296 while in U.P. East 3.5 GB ,2-G is available in Rs.298 .
11 March 2016
Too much slow speed that even website can’t be accessed if it is third party issue ,then what is the cause of difficulty even at the website of Vodafone company.
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that please take glance of attached PDF which is showing that in Mumbai  the rate of  4GB ,2-G is Rs.296 .Whether it is justified.
2-It is submitted before the Hon’ble Sir that according to customer care 2-G speed of the company is  up to 284 KBPS but when computer will not be connected ,then how they will provide the speed?
Check your Internet connection
Check any cables and reboot any routers, modems or other network devices you may be using.
Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a programme that is allowed to access the network, try removing it from the list and adding it again.
Please take a glance of attached documents showing detail in regard to connectivity issue.
3-It is submitted before the Hon’ble Sir that your applicant was so harassed that without using his 3-GB ,2-G data purchased earlier again recharged with Rs.298 internet pack. Whether this is not day light robbery. 
Send: *111*6*2#
1.Mobile Internet Unlimited Pack valid till Mar 29, 2016 11:59:59 PM Total usage 2658.43 MB(aprox).
Press # for main menu.
1.Mobile Internet Unlimited Pack valid till Apr 7, 2016 11:59:59 PM Total usage 0.0 MB(aprox).
Press # for main menu.
Press # for main menu.
Order No:o507092937
An email reciept has been sent to yogimpsingh@gmail.com
Payment Details
·         Payment Transaction Number : FSBI4347445820
·         Transaction Status : Success
·         transaction Date and Time : Mar 11, 2016 09:40:51
·         Bank Name : State Bank of India
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                    ‘Yours  sincerely
                            Yogi M. P. Singh, Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .
Sent from Mail for Windows 10

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