Undoubtedly Micromax Company is cheating citizenry on large scale by its anti consumer policies

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Undoubtedly Micromax Company is cheating citizenry on large scale by its anti consumer policies so matter be entertained by appropriate forum.
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 19 August 2017 at 20:55
To: confo-mi-up@nic.in, up-sforum@nic.in

Subject-Whether it is justifiable to overlook the matters concerned with larger public interest. Here overlooking the matter is encouraging wrongdoers to fulfil its ulterior motives through tyrannical approaches.

With great respect to revered Sir, your applicant invites the kind attention of the Hon’ble Sir to the following submissions as follows.

1-It is submitted before the Hon’ble Sir that whether in the name of procedural lacunae, door of seeking justice can be blocked if not why matter concerned with larger public interest is being overlooked.
 2-It is submitted before the Hon’ble Sir that this representation may be considered as the reminder of earlier submitted representation which is eating dust in the useless files of department. 
                                                             This is a humble request of your applicant to you Hon’ble Sir that it can never be justified to overlook the rights of the citizenry by delivering services in an arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap the benefit of loopholes in the system and depriving poor citizens of the right to justice. Therefore it is need of the hour to take concrete steps in order to curb grown anarchy in the system. For this, your applicant shall ever pray you, Hon’ble Sir.

                                          Yours sincerely
                             Yogi M. P. Singh, Mobile number-7379105911, Mohalla-Surekapuram, Jabalpur Road District- Mirzapur, Uttar Pradesh, India.

On 1 May 2017 at 19:51, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> wrote:

An application under subsection 1(c) of section 12 of THE CONSUMER PROTECTION ACT, 1986.
To
                                                     President and members of
            Uttar Pradesh State Consumer Disputes Redressal Commission,
                                               C – 1, Vikrant Block – 1,
                                             Near Shaheed Path,
                                                   Gomati Nagar,
                                                LUCKNOW – 226 010
Subject-In regard to unethical business by the Micromax Company eroding the consumer interest of citizenry.
With great respect to revered Sir, your applicant invites the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that undoubtedly matter is concerned with larger public interest so it must be entertained by appropriate forum who are entitled to interfere with the policy matters of the Micromax Company which tyrannical policies are against consumer interest of middle class as well as lower middle class.
 2-It is submitted before the Hon’ble Sir that how can it be justified that a product purchased by consumer be out of use because of unavailability of its parts within three years of its purchase? Parts are not available in the market because of anti consumer policies of Micromax Company who keeps its business dealings cryptic by not making publically when the product was launched and when will it be declared outdated by the company? Why does Micromax Company not mention the manufacturing date and expiry date of the product in consumer interest for their convenience?  
3-It is submitted before the Hon’ble Sir that your applicant raised following queries as follows –Complaint No. – 220809 Details
Posting date – 2017-04-06 10:35:41
1-How many products hav been manufactured by company? 2-Please make available date of manufacturing of these products. Please make available date when these products were declared outdated by company. Where is the main office of company and made available its address? 3-Who or which body takes the decision to make the product outdated. 4-Whether company takes the permission in order to make a product outdated from public authority in government?
company Remark :      We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support.  
Remark by : Micromax       Date :       2017-04-11 10:02:15
Status:     CLOSED
For perusal of Hon’ble Sir, print copy of complaint filed and now closed is attached with this representation.
Hon’ble Sir whether the remark made by company   is legitimate and relevant in regard to raised queries?
4-It is submitted before the Hon’ble Sir that
Complaint Details :     Date : 2017-03-30 14:08:03, Remark by :Micromax company Remark We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Your applicant purchased product on 03/04/2014 which means less than three years ago and company claims 3 and half years back, how can it be justified ?that your applicant had been deprived from product within three years.  Sheer corruption in the department of government of India if accept such nonsense of Company. Attached cash memo explicitly proving my claim must be looked at. Think about the bogus claim of company staffs. Whether company is not running against the consumer’s interest? This proves that company misled the concerned government staffs or they want to be misled. Claim of company is not genuine but misleading.
Agent Remark: 
Remark :   Company has responded to your complaint as per their terms and conditions, if you are not satisfied with the company response you may file your case with Consumer forum following the procedure prescribed by them.       Date : 2017-04-05 14:33:10
Status:     DISPOSED
company Remark :      We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support.  
Remark by :Micromax        Date :       2017-03-30 16:34:13
Status:     CLOSED
5-It is submitted before the Hon’ble Sir that
Complaint No. – 211595 Details Posting date – 2017-03-29 16:09:41
Complaint Details :     Why Micromax like companies are making their products outdated withing two years its production even repairing parts are not available?We know that every business entity has few ideologies but your applicant remained stunned when staffs of show room of Micromax told your applicant that your Tablet is outdated its parts are no more available .Someone made contact with your applicant on 29/03/2017 ,Time 10:19 AM on my Mobile number-7379105911 from +91 1246680300.introducing itself as the staffs of micromax . He articulated that I really apologies for your inconvenience but I can’t help you as the product is outdated and its parts will not be available in my showrooms . He suggested to go to mobile repair centres in city instead of showroom of micromax where your problem can be fixed. I told him yesterday I walked in the entire city but no one could fix the issue. Staff of micromax again said I really apologies you Sir but nothing could be done as the product is outdated. Your applicant
Agent Remark: 
Remark :   Company has responded to your complaint as per their terms and conditions, if you are not satisfied with the company response you may file your case with Consumer forum following the procedure prescribed by them.       Date : 2017-04-05 14:32:29
Status:     DISPOSED
company Remark :      We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support.   Remark by :Micromax        Date :       2017-03-30 14:08:03
Status:     CLOSED
6-It is submitted before the Hon’ble Sir that whether Micromax Company by not mentioning date of manufacturing and date of expiry is not misleading the consumer and not tantamount to cheating to consumers at large who are vulnerable so that can’t raise their voices before appropriate forum.  
7-It is submitted before the Hon’ble Sir that your applicant is public spirited person and matter is not only concerned with your applicant but larger public so please direct appropriate forum to hear the grievances of common people through your applicant and your applicant will pay the fee as required by competent consumer forum in accordance with the law of land in this public spirited matter.  
                        This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                          Yours  sincerely
                            Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .

2 comments on Undoubtedly Micromax Company is cheating citizenry on large scale by its anti consumer policies

  1. How many products hav been manufactured by company? 2-Please make available date of manufacturing of these products. Please make available date when these products were declared outdated by company. Where is the main office of company and made available its address? 3-Who or which body takes the decision to make the product outdated. 4-Whether company takes the permission in order to make a product outdated from public authority in government?

  2. What is the cause of such lackadaisical approach of concerned public functionaries that are seated on the submitted grievance unnecessarily.
    Whether it is justifiable to overlook the matters concerned with larger public interest. Here overlooking the matter is encouraging wrongdoers to fulfil its ulterior motives through tyrannical approaches.

Leave a Reply

%d bloggers like this: