Undoubtedly in this anarchy ,justice is not available to weaker section and public grinding in it .

Grievance Status

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Status as on 06 Jan 2017

Registration Number : DEABD/E/2016/18609
Name Of Complainant : Yogi M P Singh
Date of Receipt : 21 Dec 2016
Received by : Department of Financial Services (Banking Division)
Forwarded to : State Bank of India
Contact Address : Corporate Centre, Customer Service Deptt.
State Bank Bhawan, 6th Floor, Madam Cama Road,
Mumbai400021
Contact Number : 02222740460
Grievance Description : Corruption can be curbed by taking action against corrupt elements not by demonetization of currencies as such move only cause the death of innocent people because of long queue before the windows of banks.Hon’ble Sir state bank of India charges Rs.25 plus service tax per transaction for amount ranges from Rs.1 to Rs.5000 if the mode of payment is demand draft and if through courier ,then it charges Rs.50 plus service tax per transaction. Hon’ble Sir please take a glance of attached documents with this representation in payment receipt concerned with the payment to registrar general high court of judicature at Allahabad ,for payment of R.T.I. Fee amount Rs.250 through demand draft ,state bank of India charged commission Rs.86.25 while for the same payment ,postal department of government of India charges commission not more than Rs.30 rupees. Whether such fee structure is justified. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1.1-It is submitted before the Hon’ble Sir that S.B.I. Deducted Rs.413 .80 from the account of your applicant on 07-Dec-2016 arbitrarily without informing your applicant which is tantamount to day light robbery and mockery of good governance Great Modi Sir. 07Dec16 (07Dec2016) TO TRANSFER INB Citrus Payment Solutions 054440200314004IGAAJZGKK3 TRANSFER T 413.80 16,672.94 Account Number- 00000034645721675 Branch- MIRZAPUR CITY Address- S/O RAJENDRA PRATAP SINGH, JABALPURRAOD SUREKHAPURAM BASTI, BATHUA ,POST- SANGAMOHAL MIRZAPUR Mirzapur 231001 Account Type- SBCHQGENPUBINDRURALINR Account Name- Mr. MAHESH PRATAP SINGH 2-It is submitted before the Hon’ble Sir that if S.B.I. is charging commission more than set up norm, then why it levied unjustified and sheer unconstitutional commission on your applicant in the form of Citrus Payment Solutions 054440200314004IGAAJZGKK3 TRANSFER T 413.80 . 3-It is submitted before the Hon’ble Sir that reserve bank of India is regulatory body of banking institutions in India and your applicant sought information as please provide reason and regulations in regard to disproportionate charging of commission by state bank of India from the poor students in the name of collection of fee as structure is followed. 1-For collection of Rs.50 , service charges levied on poor students Rs.57 i.e. More than the collection amount. 2-For collection of Rs.100 , service charges levied on poor students Rs.57 . 3-For collection of Rs.200 , service charges levied on poor students Rs.57 . 4-For collection of Rs.300 , service charges levied on poor students Rs.57 . CPIO , reserve bank of India did not make available any information and during the hearing on 5-Dec-2016 before the information commissioner Majula Parashar .denied the sought information on the ground that sought information is concerned with the state bank of India not reserved bank of India and when your applicant sought transfer of R.T.I. Communique under subsection 3 of section 6 of Right to Information act 2005,she disconnected the phone. Whether such behaviour of public functionaries is not cryptic.
Current Status : CASE CLOSED
Date of Action : 06 Jan 2017
Details : RBO THROUGH E-MAIL (COPY ATTACHED HAS ADVISED TO THE COMPLAINANT AS : Content of mail sent:- In terms of your above mentioned complaint, we have to advise that you are habitual to use un- parliamentary language against the Bank, it is not acceptable to us. Bank’s service charges are uniform and available in Public domain. Bank never charge discriminately from its customers and public in general. It is presumed that Rs.413.80 has been debited against transaction made by you personally, through internet banking using “Citrus Payment Solutions of India” platform with INB ID password. If anything contrary of the above, you may report it separately to enable us to do needful accordingly. Kindly treat the matter as dealt with.

3 comments on Undoubtedly in this anarchy ,justice is not available to weaker section and public grinding in it .

  1. Hon'ble Sir reserve bank of India is regulatory body of banking institutions in India and your applicant sought information as please provide reason and regulations in regard to disproportionate charging of commission by state bank of India from the poor students in the name of collection of fee as structure is followed. 1-For collection of Rs.50 , service charges levied on poor students Rs.57 i.e. More than the collection amount. 2-For collection of Rs.100 , service charges levied on poor students Rs.57 . 3-For collection of Rs.200 , service charges levied on poor students Rs.57

  2. Hon'ble Sir S.B.I. Deducted Rs.413 .80 from the account of your applicant on 07-Dec-2016 arbitrarily without informing your applicant which is tantamount to day light robbery and mockery of good governance Great Modi Sir. 07Dec16 (07Dec2016) TO TRANSFER INB Citrus Payment Solutions 054440200314004IGAAJZGKK3 TRANSFER T 413.80

  3. Hon'ble Sir that if S.B.I. is charging commission more than set up norm, then why it levied unjustified and sheer unconstitutional commission on your applicant in the form of Citrus Payment Solutions 054440200314004IGAAJZGKK3 TRANSFER T 413.80 .Whether such deduction by the staffs of state bank o India is not tantamount to day light robbery.

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