Undoubtedly Amazon online shopping cheating those seem to be vulnerable prima facie ipso facto obvious

Last Login Time : 2019-02-16 11:46:18
Grievance
Details
Well Done : Feedback submit successfully
Grievance
Number: 1111141
Grievance Reg Date: 2019-01-19 14:44:29
Consumer
Name :
Preeti Singh
Consumer
Contact No :
9336252631
Mode
:
By Web
Grievance
Type :
Query
State
:
UTTAR PRADESH
Purchase
City :
Mirzapur
Sector
:
E- Commerce
Category
:
Online Shopping
Grievance
Company :
Amazon.in
Company
Name :
 
Distributor
id:
 
 
 
Company
Details
Segolike 3in1
Micro USB OTG Hub Host Extension Adapter Cable For Android Phone Tablet Sold
by: Meili Seller return policy Shipped: Dec 16, 2018 Quantity: 1 Return
request approved Refund requested on: Dec 24, 2018
Pincode
(Company):
 
Product
Value(INR) :
100-1000
Nature
of Complaints :
Delivery of
Defective Product
Grievance
Details :
First you take the
perusal of the contents and then reply so that we may proceed for next step.
On investigation and information so received from the seller, we find that
you have not returned the product actually delivered to you vide order
ID171-6417667-8725150. Please reply my following queries. 1-How the returned
item is not alike to your delivered item? 2-How the Amazon online can escape
from the dispute when he charged the price from the consumer and purchase was
made on the credibility of Amazon online shopping and at latter stage they
fully non-cooperated in caucus with imposter shopkeeper? 3-Who is the master
of the product as of now? Where is consumer rights if such cheating will be
proliferated on large scale by the Amazon like foreign companies by colluding
with few black sheep? 4-After charging Rs. 468, customer spent Rs.102 as
return postage, what he has got in exchange? Whether it is not arbitrariness
on the part of Amazon online shopping? 5-Can you explain, how the Amazon
online shopping not looting the innocent and gullible citizenry by selling
such fake defective and incredible items through impostors? 6-Whether any
terms and conditions may be setup by company which may encroach the consumer
rights of the citizenry? 7-How Amazon online shopping can pay the amount to
the impostor shopkeeper when as received item was found dysfunctional quite
obvious from the immediate refund order? 8-Now Amazon will again sell the
returned item and in similar arbitrary manner through imposter and earn the
huge money by cheating citizens of this country. Why Amazon is not revealing
the real name and other details of impostor seller? Please tell me name of
manufacturer detail and his business establishments of impostors item which
is generally available in order to promote the products?
 
 
Status :   Disposed
 
 
 
Company
Remark :
On investigation
and information so received from the seller, we find that you have not
returned the product actually delivered to you vide order
ID171-6417667-8725150. Accordingly, neither refund nor replacement order can
be provided to you. It is clarified that the seller initiates refund only
after receipt of the original product as per policy. You are therefore
requested to self-return the original product before expiry of the return
window and provide the proof of delivery to the Customer Support team so that
the issue can be addressed at the earliest. Further, it is submitted that our
role is limited to that of a facilitator and we are not the
seller/manufacturer, the products listed on our Website are sold by
independent third party sellers. In view of the above, the issue stands
closed.
 
Remark Date  2019-01-30 15:44:10
 
Status :   Closed
NCH
Agent Remark :
Company has
responded to your grievance as per their terms and conditions, if you are not
satisfied with the company response you may file your case with Consumer
forum following the procedure prescribed by them.
Remark Date  2019-02-19 16:12:43
 
Status :   Disposed
Uploaded
Files:
File1
| | NA | NA
 
 
Consumer Feedback
Statisfaction
Level :
Poor
Suggestion
/ Feedback / Remark :
यदि सामान उपभोक्ता न लौटाए तो भी उसे रीफंड न मिलता और जब लौटा दिया तो
भी नही मिल रहा है
| मान लीजिए उपभोक्ता गलत हो सकता है किन्तु कूरियर एजेंसी फर्स्ट
फ्लाइट कूरियर भी झूठी है
|प्रार्थी को यह नही समझ रहा है की उसका दोष क्या है | श्री मान जी रीफण्ड के साथ १०२ रुपये कूरियर चार्ज भी देना है जो
प्रार्थी द्वारा बहन किया गया है
| ये अपने शर्तो पर जनता को लूटेगे और जनता इनसे लूटती रहेगी | श्री मान जी इसमें हानि सिर्फ उपभोक्ता को हुआ है न दूकान दार को न अमेजन ऑनलाइन
शौपिंग को
|दर्जनों प्रत्यावेदन के उपरांत भी इन्होने रिफंड नही किया
प्रोडक्ट से ज्यादा प्रार्थी का खर्च हो चूका रिफंड के लिए संघर्ष में और रिफंड
नसीब नही हुआ है
| रोज करोणों की शौपिंग हो रही है
अमेजोन पर इन छद्दम दुकानदारों की मदद से कितनी कमाई कर रहा है जिनका पता तक नही
उपलब्ध कराया जाता है
| जिन दूकान दार को उपभोक्ता जानता तक नही है उनसे संघर्ष करने के लिए
कहा जाता है क्या यही न्याय है
} श्री मान जी कौन है दुकानदार या डीलर उसका डिटेल उपलब्ध क्यों नही कराया जाता कहा से
रजिस्टर्ड है
|कहा है उपभोक्ता अधिकार यदि दुकानदार का ही पता नही | Whether in the concerned matter they
had to reply the queries made or made made a parrot reply earlier made during
the redressal of the grievance ipso facto obvious from the attached
documents. How the grievances will be redressed of the common people if
concerned have no time to take the perusal of the attachment attached to the
submitted grievance? There is ample evidence that delivered product has been
returned back through first flight courier. According to staff of NCH –
Company has responded to your grievance as per their terms and conditions, if
you are not satisfied with the company response you may file your case with
Consumer forum following the procedure prescribed by them. Seller claims that
product returned is not which was sold but aggrieved lady returned the
product which was delivered to her. Thus seller did not provide the product
which was promised which is root cause of product was unresponsive. According
to bare laws product once dispatched and claimant provides the receipt in support
then it is accepted that product was received by the other party. Here entire
supportive documents are attached which are crying that product was returned
and concerned received it quite obvious from the fact that seller claims that
product received is not the product which was sold. Whether first flight
courier which delivered the product is also liar?
 

0 0 vote
Article Rating
Subscribe
Notify of
guest
3 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Yogi
1 year ago

यदि सामान उपभोक्ता न लौटाए तो भी उसे रीफंड न मिलता और जब लौटा दिया तोभी नही मिल रहा है | मान लीजिए उपभोक्ता गलत हो सकता है किन्तु कूरियर एजेंसी फर्स्टफ्लाइट कूरियर भी झूठी है |प्रार्थी को यह नही समझ आ रहा है की उसका दोष क्या है | श्री मान जी रीफण्ड के साथ १०२ रुपये कूरियर चार्ज भी देना है जोप्रार्थी द्वारा बहन किया गया है | ये अपने शर्तो पर जनता को लूटेगे और जनता इनसे लूटती रहेगी | श्री मान जी इसमें हानि सिर्फ उपभोक्ता को हुआ है न दूकान दार को न अमेजन ऑनलाइनशौपिंग को

Mahesh Pratap Singh Yogi M. P. Singh

Undoubtedly there is rampant corruption in the government machinery and the imposter sellers are reaping benefits of these loopholes in the government machinery which is unconstitutional and must be cured at any cost by our responsible public functionaries which is feasible only when if our responsible public functionaries are honest. It is most unfortunate that we are living in the era where corrupt public functionaries are rewarded and honest public functionaries are demoted.

Arun Pratap Singh
1 year ago

श्री मान जी इसमें हानि सिर्फ उपभोक्ता को हुआ है न दूकान दार को न अमेजन ऑनलाइन शौपिंग को |दर्जनों प्रत्यावेदन के उपरांत भी इन्होने रिफंड नही किया प्रोडक्ट से ज्यादा प्रार्थी का खर्च हो चूका रिफंड के लिए संघर्ष में और रिफंड नसीब नही हुआ है | रोज करोणों की शौपिंग हो रही है अमेजोन पर इन छद्दम दुकानदारों की मदद से कितनी कमाई कर रहा है
No doubt that innocent and gullible citizenry is being targeted and political masters are busy in the collection of donations for the election.