Today is 21/07/2018, how is it feasible that I may visit on the branch on 19/07/2018? Anarchy in SBI

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Why the working style of State Bank of India is cryptic and mysterious in regard to services to consumers?
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 21 July 2018 at 08:29
To: pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, presidentofindia@rb.nic.in, cmup <cmup@up.nic.in>, hgovup@up.nic.in, SBI Contact Centre <contactcentre@sbi.co.in>, gm.customer@sbi.co.in

S.B.I. i.e. BX-SBIPSG sent the following message to the applicant 1 hour 15 minutes ago on his registered Mobile number-7379105911 as follows.
Your complaint 4588884038 has been attended to and closed after resolution as DD / Pay Order request not received. Please visit the branch on 19/07/2018.
Sir, Today is 21/07/2018, how is it feasible that I may visit on the branch on 19/07/2018?
Sir, I have no time machine so I can’t travel in the past so it is a humble request that such unnatural things may not be expected from the applicant.
Hon’ble Sir, be informed that my DD was submitted more than two weeks earlier at the customer service centre of S.B.I. Teliyaganj 1A743438 Linked branch city branch (12731) District-Mirzapur.
Mr Badrinath coordinator of the aforementioned service centre had acknowledged me in regard to completion of requisite formalities. He also informed that receipt is under his possession and I can take it from him on any working day. I am well apprised with the fact that he is fully dedicated to his job so the dereliction is on the part of staffs of the city branch.  

On Sat, 14 Jul 2018 at 13:30, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> wrote:
Account Number 00000034645721675 Branch MIRZAPUR CITY Account Name MAHESH PRATAP SINGH CIF No. 88167135558 IFS Code SBIN0012731 
Demand draft of two hundred was sought from state bank of India in order to pay the fee for renewal of driving licence but when RTO Mirzapur denied accepting the DD and consider an offline request for renewal of driving licence, then the applicant had no option except to encash the returned demand draft to the account opened in the state of India.
It is most unfortunate that the applicant had submitted the Demand draft two weeks earlier to city branch Mirzapur of state bank of India in order to encash it into the account of the applicant as aforementioned but the concerned bank staffs still procrastinating on the matter instead of taking any concrete action. Think about the gravity of the situation that Demand draft issued by state bank of India couldn’t be encashed by it into the account of the applicant within two weeks and suppose that if the matter is of the other bank, how much time will be taken by the state bank of India? 
Such is the position of our premium bank, think about the other banks. Earlier state bank of India took more than one months in issuing demand draft and latter 21 days when the application was made repeatedly. Normally banks provide demand draft next day of a request or on the same day. It is most surprising that still, few are claiming to provide good governance. 
With this communication, scanned copy of the demand draft and denial letter of the RTO Mirzapur is attached in the PDF form. Please take a glance at the attached document. 
                               With these few letters, I end the representation with expectations that concerned will take seriously in order to reform and overhaul its dilapidated dealings causing both physical and mental pain to consumers. For this applicant shall ever pray you all for kind support. 
                                                                                                            

                                             Yours sincerely
                                    Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, India.

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Mahesh Pratap Singh Yogi M P Singh

S.B.I. i.e. BX-SBIPSG sent the following message to the applicant 1 hour 15 minutes ago on his registered Mobile number-7379105911 as follows.
Your complaint 4588884038 has been attended to and closed after resolution as DD / Pay Order request not received. Please visit the branch on 19/07/2018.
Sir, Today is 21/07/2018, how is it feasible that I may visit on the branch on 19/07/2018?
Sir, I have no time machine so I can't travel in the past so it is a humble request that such unnatural things may not be expected from the applicant.

Preeti Singh
2 years ago

It is most unfortunate that the applicant had submitted the Demand draft two weeks earlier to city branch Mirzapur of state bank of India in order to encash it into the account of the applicant as aforementioned but the concerned bank staffs still procrastinating on the matter instead of taking any concrete action. Think about the gravity of the situation that Demand draft issued by state bank of India couldn't be encashed by it into the account of the applicant within two weeks and suppose that if the matter is of the other bank, how much time will be taken by the state bank of India?