Today Idea company resolved the problem but its services will be used if it will provide better services.

Dear staffs of the IDEA Company you have resolved the issue today as you know well that after porting Mobile number-7237849131 to voda company ,I will port two other Mobile numbers belonging to your company. In regard to network ,still vodafone company is providing better services and websites excess. When I will feel you are providing better services ,then your consumer will prefer your services.

Appellate UP East

5:49 PM (50 minutes ago)

to me
Dear Customer,
Greetings for the day!
Please note that our Customer Care e-mail ID has changed
For all your future correspondence with Customer Care, please write us at our new Customer Care e-mail  mentioning your 10 digits Idea Mobile number in the subject of the email. (Please do not include any space or special characters between the digits).
This is with reference to your e-mail regarding 3G GPRS not working.
We would like to inform you that your 3G GPRS not working related concern has been thoroughly checked and resolved by our technical team.
We recommend you to insert your Idea SIM card in any other handset/device and test 3G GPRS services.
You may call our customer service help line number 9889012345 or email us at for any assistance further.
You are our esteemed customer and we assure you best of our services at all times.
Thanks & Regards, 
Appellate Officer

Direct Idea company staff to resolve the matter.


Mahesh Pratap Singh Yogi M P Singh

Feb 18 (13 days ago)

to pmosbsupremecourturgent-actioncustomercareccare.upwappellate.ap
Matter is concerned with IDEA Mobile number-9919736994 on which 3-G pack is activated .  Idea company is charging of 3-G speeds but providing less 2-G speeds consequently no websites can be accessed .
18 February 2016
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that
Sender: IE-IDEA
Date: 02/18/2016 17:13:34
Dear customer, we attempted to call you to update for SR 1-67424801908 .You were unreachable on this attempt. We shall again try in some time.
Whether Mobile number made in the application not be used by staffs of Idea company.
2-It is submitted before the Hon’ble Sir that  company is providing feeble 2-G speed on aforesaid Idea number as according to customer care of idea company no 3-G network is available in Mirzapur district, State-Uttar Pradesh.
3-It is submitted before the Hon’ble Sir that Telecom regulatory  authority itself took strong exception on categorization of internet services by service providing companies.
 This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                      ‘Yours  sincerely
                            Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .

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