Time bound action is the reflection of well ordered and efficient government but still need focus .

There is need of enzyme which may act like catalyst in order to provide transparent ,accountable and efficient public services delivery system.

Grievance Status

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Status as on 20 May 2016

Registration Number : CBODT/E/2016/03331
Name Of Complainant : Yogi M P Singh
Date of Receipt : 24 Mar 2016
Received by : Central Board of Direct Taxes (Income Tax)
Forwarded to : Director of Income Tax (Systems)-I
Contact Address : Addl.Director General of Income Tax(Systems)-I
E-2, ARA Centre, Jhandewalan Extn.
New Delhi110055
Contact Number : 01202770459
Grievance Description : Income tax services unit unnecessarily harass PAN Card applicants. Think about the gravity of situation that they have parrot reply document and each applicant is harassed by sending this document through e-mail. With due respect your appellant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that please take a glance of following e-mail sent by PAN Card unit of income tax department of Government of India. PAN Application – ack. No. N-881030141938973 dated : 11/03/2016 Dear Sir / Madam, We refer to your abovementioned application PAN application documents received from you on March 18, 2016. On verification of your application and PAN application documents, the following discrepancy(ies) is/are observed by us: Photograph provided is not proper for scanning. (Photo folded/ Photo with dark specs/ Small size of Photograph/ Photo Stapled/ Faint Photo/side face photo). • We request you to kindly submit recent colour photograph (3.5 cm *2.5 cm) on a separate paper. Please do not sign across this photo. To know the details of supporting documents, please click here For further processing, kindly send relevant document with proper details to below mentioned address. Please quote your 15 digit acknowledgement number “N-881030141938973” on the document before sending it to us. INCOME TAX PAN SERVICES UNIT (Managed by NSDL e-Governance Infrastructure Limited) 5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Near Deep Bungalow Chowk, Pune – 411 016 2-It is submitted before the Hon’ble Sir that as quoted in the aforesaid e-mail Photograph provided is not proper for scanning. (Photo folded/ Photo with dark specs/ Small size of Photograph/ Photo Stapled/ Faint Photo/side face photo). Your applicant is too much aggrieved with this para which is so implicit and cryptic that your applicant couldn’t understand the whether submitted photographs have all the defects mentioned in the e-mail of income tax department or single one. 3-It is submitted before the Hon’ble Sir that Rs.107+ service charge =Rs.112 has been by your applicant as fee for PAN Card and Rs.27 as postal charge .Thus total amount paid=Rs.139 and still they are demanding photographs. Whether they are wreaking vengeance that why I had not paid middle men Rs. 350 in order to get the PAN card. On internet ,one website was asking me to deposit Rs.299 for PAN Card . Whether this is not open loot in the name of PAN card in the society. After all staffs of income tax department are diamonds of coal mine/quarry .
Current Status : CASE CLOSED
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Date of Action : 19 May 2016
Details : PAN application vide ack number 881030141938973 has been processed wherein PAN GSWPS0850Q has been allotted on April 25, 2016. PAN card has been dispatched on April 27,2016 through Blue dart courier vide awb number 44369607693 at the communication address.

2 comments on Time bound action is the reflection of well ordered and efficient government but still need focus .

  1. We request you to kindly submit recent colour photograph (3.5 cm *2.5 cm) on a separate paper. Please do not sign across this photo. To know the details of supporting documents, please click here For further processing, kindly send relevant document with proper details to below mentioned address. Please quote your 15 digit acknowledgement number "N-881030141938973" on the document before sending it to us. INCOME TAX PAN SERVICES UNIT (Managed by NSDL e-Governance Infrastructure Limited) 5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Near Deep Bungalow Chowk, Pune – 411 016

  2. Whether it is justified to loot the money from the account of account holder. If by mistakes they had taken additional amounts, then they had returned back but here all part of well planned conspiracy.It seems that no public institution pursuing the rule of law.

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